I recently bought creative package of cloud of adobe and now I get a message 'we are in trouble, check your membership' whats the story? I am registered and I am charged!

Similar Questions

• I recently bought creative photography of Cloud management (one year)

  I recently bought creative photography of Cloud management (one year) after using the free trial for a month.  Whenever I have try and download the application Photoshop it says that my trial is over and gives me the opportunity to buy, what I've done.  I can use Photoshop light room, but not Photoshop which is what I thought, that I bought.  I have uninstalled all applications including cloud creative and reinstalled nothing doesn't.  Don't know what to do because there is no support that I can easily find telephone numbers for the only Australia and the United States in this forum.

  Thanks for reading.

  Close all Adobe applications and finish all the Adobe of the Task Manager processes.

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe > OOBE. Open the OOBE folder and delete the file opmdb.

  Once you have deleted the file opm.db., launch the desktop creative cloud application and connect with the Adobe ID, using which you had purchased the subscription.

  Then launch Photoshop cc app and check.

• I recently bought creative cloud, and after a few updates and downloads, my desk right icon now produces an empty rectangle if clicked. How to bring back my list?

  I recently bought creative cloud, and after a few updates and downloads, my desk right icon now produces an empty rectangle if clicked. How to bring back my list?

  I ended the application of uninstalling and reinstalling and that seems to have done the trick. Thanks for the help - it lead me to the right place

• I recently bought creative cloud, how many desktop computers and laptops can I use it on

  Hello

  can someone help me

  I recently bought creative cloud do you know how many desktop and laptop computers I can use it on

  I wish it on my iMac and my macbook pro

  can I do this?

  Thank you

  John

  Hi,

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  Reference: licenses and terms of use | Adobe

  Kind regards

  Sheena

• I bought a package of cloud, but he regretted later. I want to cancel the transaction, not available any document generated by buying. What is the procedure?

  I bought a package of cloud, but he regretted later. I want to cancel the transaction, not available any document generated by buying. What is the procedure?     I bought a package of cloud, but he regretted later. I want to cancel the transaction, not available any document generated by buying. What is the procedure?                                                       I bought a package of cloud, but he regretted later. I want to cancel the transaction, not available any document generated by buying. What is the procedure?

  Hi Marine,

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena

• I took my mac repair, they ended up replacing my computer, I got the package of cloud of Photoshop and Lightroom but logging into my account I do not see where to download it again? I still pay every month I just need the programs...

  I took my mac repair, they ended up replacing my computer, I got the package of cloud of Photoshop and Lightroom but logging into my account I do not see where to download it again? I still pay every month I just need the programs...

  Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg

  Once you have installed Adobe Creative Cloud app, you can reinstall all applications CC:

  Reference:

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

• I have already download Lightroom CC compared to the creative clouds of Adobe, and I also paid my creadit card money. But I do not have any email on my serial number.

  I have already download Lightroom CC compared to the creative clouds of Adobe, and I also paid my creadit card money. But I do not have any email on my serial number

  Creative cloud do not need a serial number. It will use your Adobe ID on which you bought the creative cloud composition.

  If you need to sign in with your Adobe ID and password to activate the composition of the cloud.

  Disconnect & reconnect the CC desktop application.

  In case it is not signing in successfully, please try the following:

  I do not know what operating system, you work on so I give you a few steps windows and MAC:

  Windows:

  In windows 7 go to the following location:

  / Windows/system32/drivers/etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product of CC

  On Windows XP, go to the following location:

  \Windows\system32\drivers\etc

  1. find the file "hosts".

  2. open it with Notepad

  3. check if you have any input for Adobe

  4 remove the entries and try again to launch any product of CC

  Mac:

  1. click on 'Go' and navigate to/private/etc

  2. open the 'hosts' file and departure for all entries for Adobe.com

  3 remove the entries and save the file

  4. try to launch again any product of CC

  You can consult:

  http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html

  Could not download successfully after adobe

  http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.

  Please let us know if it worked.

  Kind regards

  Baudier

  Re: Incorrect serial number?

• Cancelled membership Adobe Creative cloud and then reinstalled my edition Adobe Creative Suite 6 Production Premium student and teacher I get a message that I need to renew my membership of creative cloud.  Would be appreciated

  I recently cancelled membership adobe cloud and then re installed my edition Adobe Creative Suite 6 Production Premium schoolgirl and her teacher, and now it does not start.  I get a message that I need to renew my membership of cloud creative in order to use this product.

  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Recently bought studio 15 laptop with windows 7 and I try to run need for speed pc underground game on her, but she does not appear and the message "speed.exe has stopped working" appears on the screen

  Recently bought studio 15 laptop with windows 7 and I try to run need for speed pc underground game on her, but she does not appear and the message "speed.exe has stopped working" appears on the screen. can someone help us?

  Hi Andy,.

  I checked the reported compatibility list, and the game is listed as compatible.  Work in 64-bit or 32-bit Windows 7?  I will try to reinstall the game, if you did an upgrade from Vista to Windows 7 recently.  If it is a new installation and does not, please visit the EA's Web site to get the latest patch for the game to see if that helps address your problem.  Let me know if you've done all that and you still have questions, and we can try something else.

  Kevin

• I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I sol

  I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I solve this problem

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  [moved from the download, installation, commissioning creative cloud download &install]

• Hello, I bought Creative Suite Master in October 2014 and my computer was stolen from my car to that effect the license associated with this machine, therefore, is more accessible to me. You have a function to disable this computer with my purchase if I c

  Hello, I bought Creative Suite Master in October 2014 and my computer was stolen from my car to that effect the license associated with this machine, therefore, is more accessible to me. You have a function to disable this computer with my purchase, so I can reinstall it on my newly purchased machine?

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help", https://helpx.adobe.com/contact.html , and request activation reset account.

• error of creative cloud "we have trouble, check your account.

  I installed creative, active cloud. I get the message "we have trouble, check your account. What can I do?

  N ° 1)

  Launch the Task Manager and terminate any process like the creative cloud, CoreSync Adobe related to... etc.

  Step 2)

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  It will open the Appdata folder.

  Then go to the Local > Adobe > OOBE. Open the OOBE folder and delete the file "Opm.db".

  Restart the Adobe Creative Cloud and sign and select.

  Always the same? Let me know.

• I recently bought a Canon 5 d camera SR and when I imported the photos taken in Lightroom RAW gave me the following message: "files are not recognized by the RAW format support in Lightroom (73)" what should I do?

  I recently bought a Canon 5 d camera SR and when I imported the photos taken in RAW, Lightroom gave me the following message: "files are not recognized by the inLightroom of support for the RAW format (73)" what should I do?

  Hello

  Looks like you may not have the latest version of Lightroom as the Canon 5 d R raw files are supported in Lightroom 6.0 and above (not in previous versions)

  Devices supported by Camera Raw

• I renew my creative cloud membership. I can always connect to my account, but I get a message 'We have trouble identifying your membership' 00 days remaining. This message can refer to my previous subscription?

  I have to renew my membership of creative cloud on July 20, 2014. I always can I connect to my account, but I get the message 'We have trouble identifying your membership' 00 days remaining. This message can refer to my previous subscription?  How to rebuild the automatic connection and have good days remaining number?

  bridge_system_error, please, try the following steps.

  Delete the opm.db file in the following location based on your operating system.

  in your specific user folder

  Mac OS:
  MacHD/users/Application Support/Adobe/OOBE

  Note: /Library/ file is hidden after the OS 10.7, follow the instructions here to access: library user access hidden files. Mac OS 10.7 Lion
  Windows:
  File C:\Users\\AppData\Local\Adobe\OOBE

  Note: The AppData folder is hidden by default. Follow the instructions below to view it if necessary: view the files, folders, file name extensions. Windows XP, Vista, Windows 7

  (if you get the error while renaming, use the Task Manager for Windows and Mac activity monitor to complete all process Adobe.)

  Raise the creative Cloud application to the Start Menu (Windows) or Applications (Mac OS)folder.

  Launch the CC of Adobe Photoshop and click on ' not my Adobe ID "in the control panel in the window and sign in using the Adobe ID and the password that was used to purchase the subscription.

• I did recently have a spybot search and destroy and now I get this message that Rundll 32 exe if this file is not in this file I can't open some programs like control panel

  Original title: cannot find rundll 32 exe System I get this message when trying to open Control Panel please help

  I did recently have a spybot search and destroy and now I get this message that Rundll 32 exe if this file is not in this file I can't open some programs like control panel

  Hi ElaineHinder,

  You can follow the below mentioned article Microsoft Knowledge Base and check if the problem persists.

  Cannot find the Rundll32.exe file when you open Control Panel

  http://support.Microsoft.com/kb/812340

  Let us know if that helps.