I bought the complete Adobe Acrobat online in August 2013, has received a number of 'touch' activation and now need to download a copy to my new laptop that runs on Windows 10.  When I get home "key/serial" number I get a message that it is not Virginia

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  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

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  Hi chrissiwhit,

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  See above.

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  http://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html

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  Hello

  Please see error: "serial number is not valid for this product". Adobe Creative Suite and serial number incorrect error

  Alternatively, you can contact customer service

  Hope that helps!

  Kind regards

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  Try contacting the Adobe Support via chat and ask them to reset your activations - don't ask more than that or they are likerly tell you to look on the forums for help (where no one can help with reset).

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

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  Hi Haley,

  Please download Creative Suite 6 applications

  Kind regards

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  Hi kimmok51975897,

  I will recommend you to contact our customer service team to get this fixed number. Follow this link Contact Customer Care, sign in using your Adobe ID (under which you subscription) & check on "still need help? Contact us' button.

  Kind regards
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  There is no difference between the features of the student of 11 Acrobat pro version and complete.

  The only difference is the student version is provided with a discount to students while others who are not students / teachers are not eligible for this discount.

  In fact, you should feel fortunate to have acquired Acrobat at a reduced price

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  You can contact our support chat for this team: get help with orders, refunds and exchanges

  Kind regards

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  That fall down, and the serial number you provide must identify the previous version that you upgraded because CS6 is an upgraded version in your case.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• I bought adobe contribute in 2007. I would like to download a copy for my new computer.  When I connect to my adobe account, I see the product and the number series, but idon't see a link to download.  How can I download it?

  I bought adobe contribute in 2007. I would like to download a copy for my new computer.  When I connect to my adobe account, I see the product and the number series, but idon't see a link to download.  How can I download it?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

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  OK, you can still be installed. Check the start (Windows) menu or LaunchPad (Mac). If this isn't the case, you will need to reinstall with the media and the original serial number.

• I think I bought the wrong adobe software and wants to replace it with another.  I don't see any 'central form' availability on Acrobat DC, but my colleague has on an old Pro XI Acrobat.  I would like to communicate with someone at adobe to discuss.

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  Hi Ion,

  Forms Central is longer now.

  FormsCentral

  A trial version of forms used to be installed as part of Acrobat PRO XI Central desktop application.

  It is no longer available and is not included in Acrobat DC, however, you can always create PDF using Acrobat PRO from DC forms.

  Thank you

  Tanvi