I bought the light Room 6 - cannot install

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• Help. I could not find activation key for MS7 so bought the new version, but cannot install the new version as system thinks old version it

  How to uninstall and reinstall, or fix this problem.  I hope I didn't just buy new software I can't use :)  Thank you.

  Is identical to the old version new version, which means, are of the same edition?

  For example, is a copy of Windows 7 installed on Windows 7 Home Premium machine in addition to the new copy you purchased?

  Because, if they are, simply update the product key:

  Click Start, right click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click on the link 'change product key '.

  Enter the product key

  Click next to activate via the Internet.

  If they are not the same, then you will need to do a custom installation, with the following exception.

  If the new edition is greater than the current edition installed, then you can use the product key and upgrade to the new copy you purchased.

  It should be higher if Starter > Home Basic > Home Premium > Professional > ultimate.

  http://www.notebooks.com/2009/10/26/Windows-7-anytime-upgrade-%E2%80%93-unlocking-more-benefits/

  If it turns out to be something else, then you must use the new copy and do a custom installation:

  Boot from the Windows 7 DVD

  To learn how to change your BIOS options to boot from the DVD drive, the following tutorial:

  http://notebooks.com/2011/05/05/How-to-load-BIOS-and-change-boot-configuration/

  Click Install now
  Accept the license agreement
  When the option is displayed to select a type of installation, click (Custom advanced)

  Select the disk partition where you want to install Windows 7 click Next.

  You will receive the following warning:

  The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.

  (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

  The installation program will now begin installation. During installation, your computer will be restarted several times.

  Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

  You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

  http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

• I bought the 5 room that I want to add it to another computer, where I can load?

  I bought the light Room 5 as a charge down.  I would like to install it on another computer, but I don't know where to find the download.  I have the purchase code is enough to download the program.  Any ideas how to do this?

  Please try removing http:// which should be https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

  I would like to know if it works!

• Mac OSX 10.11 - prior to joining photography CC, I had already installed the light Room 6.  Now that I joined CC I've noticed that I always seem to have my original LR6 installed.  Is it safe to uninstall the CC version not?

  Mac OSX 10.11 - prior to joining photography CC, I had already installed the light Room 6.  Now that I joined CC I've noticed that I always seem to have my original LR6 installed.  Is is safe to uninstall the CC version not?

  Don't know what happened... but... this AM to day LR CC to 2015.2.1 and now I have a folder named "Adobe Lightroom".  In this folder is an application named 'Adobe Lightroom' which shows Date of change as 26,2015 Apr, 11:41.

  When I run this application I get info &... "Photoshop Light Room CC Release 2015.2.1.  Don't see no other record any other folder with "Lightroom in the name of".  What I find interesting is that the PS folder is named "Adobe Photoshop CC 2015".

  So basically the things work OK but the naming convention seems a little different.  I'm coming back on "if it is not broken... don't fix.

  Thank you

  Norm

• I bought a light Room 5 DVD format forget that my brand new laptop is not a dvd player

  I bought a light Room 5 DVD format forget that my brand new laptop is not a dvd player.  Any ideas how I can install it?

  Download the trial version on the Adobe site.

  https://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_lightroom

  Enter your serial number to license on your computer.

• I am not a member creative cloud... I bought the bright room 6 DVDs of B & H... its giving me wrong os message when I know that it is not...

  I bought the bright room 6... received dvd and went to install installation of .at last there a yellow warning saying bad OS... when I know that for some my computer meets the requirements...

  My computer OS...

  Hi Buffy, trying to change the compatibility mode to Windows 7, see: try to install lightroom 6 on windows 7 get interface requirement not met windows vista not supported

  Atul_Saini

• move the light room from one pc to another

  How can I remove the light room to a pc and reinstall on another pc

  If you no longer need on your current computer turn it off (help > deactivate).

  Use the Setup file to install on the other pc.  If you don't have the installation file, what version do you need?

• I just bought the SX710 HS. Cannot find the stamp date on the Menu. Is there a?

  I just bought the SX710 HS.  Cannot find the stamp date on the Menu.  Is there a?

  It seems strange, but no, I don't think that you can mark the date on the pictures. You can print the with a good date.

• I bought the dell optiplex gx 620 installed windows7 64 bit

  I bought the dell optiplex gx 620 installed windows7 64 bit, I need driver audio, anyone can send me a direct link to download it please?

  Windows displays the message that no audio output device is installed.

  Have you watched the C:\Dell folder?  This is where they used to put all the drivers.  I just bought a Dell Inspiron last week and this is where are all mine.  There was also a drive who accompanies and that has all the drivers.

  If you do not either of the above for any reason, you can go to http://support.dell.com/support/ and click on drivers and downloads.  Equip your Service tag, and it should give you a list of all the drivers you need.

  Good luck.

• I bought the membership and programs are installed in the trial version. Why?

  I bought the membership and programs are installed in the trial version. Why?

  If you still have questions after following the links above, please see:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I bought the photoshop cc after my installed lightroom trial but the photoshop did not do it me to buy

  I bought the photoshop cc after my installed lightroom trial but the photoshop did not do it me to buy what do I do since I bought it already

  Hi Ashley,

  Please see the below help document to fix the error:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Kind regards

  Sheena

• Was able to download and install the Prime Minister, but cannot install Photoshop Elements - get several error messages (software hacked, etc.).  Any ideas?

  Was able to download and install the Prime Minister, but cannot install Photoshop Elements - get several error messages (software hacked, etc.).  Any ideas?

  Download from adobe.com or prodesigntools.com site.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
  • Lightroom: 5.7.1. 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".

• I already bought the annual plan, I have installed PS, but I can't open the LR, he keeps asking about the serial No.

  I already bought the annual plan, I have installed PS, but I can't open the LR, he keeps asking about the serial No.

  isn't the annual plan for ps and lr?

  Download LR you remove and reinstall your installation of Photoshop Lightroom 5?  Licensing for your membership apply to Lightroom if you install through the creative Cloud Desktop application.  You can find more details at install and update the apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

• The adobe application manager cannot install updates because I told that another installer is running

  The adobe application manager cannot install updates because they say that another installer works? Another installer does not work, any way to fix this?

  We do not know. You provide all information system or other details. Reboot your system, be sure to sign as an administrator, and then try again.

  Mylenium

• Get the error code 641, cannot install Windows updates.

  Reluctant to do a reinstall of windows.  I had the same problem, find the same useless information on a cure.  I did a reinstall of windows (Vista) and partially by installing the updates of windows I ran into the same problem again, the windows installer does not.  Even from scratch will get not anywhere, leaving you at least your system as it stands leaves can be used instead of a partially updated with no program system.

  I wonder if Apple has this kind of problem?
  Split of: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/get-error-code-641-cannot-install-windows-updates/c3f6c853-10e9-4585-b941-f960e02cf9a4

  Hello

  I suggest to reset the Windows Update components and check if it helps.

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows XP

  http://support.Microsoft.com/kb/322756

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058/en-us

  Let us know if it helps.