OfficeJet Pro 8610: Non-instantanee cartridge installed

Similar Questions

• OfficeJet Pro 8610: Printer restarts after installing wireless through the control panel of

  I am the first time in this forum. Yesterday, I set up my new printer OfficeJet Pro 8610. With ethernet connection, it works fine. "When I set up the Wi - Fi connection, the printer in a few seconds said: printer eror, and on the printer" and restarts. Can you please help me solve this problem? I bought this printer for wireless operations during the first!

  On my wireless works several laptops, mobile phones,... etc.

  I have updated the printer with the new firmware, too.

  Thanks for quick help!

  Sveťo

  Hello

  Thank you for your response. As I talk with the support center to our country of Slovakia, the problem is on the router on the side of the internet provider. After the update of the firmware on the router, the problem of many was indicated by connections wirelessly with HP network printers. Provider is UPC Slovakia, UBEE router. I give the floor with their support, they will make the new version of the software. Thanks again for the good help from HP support!

  Sveto

• HP officejet pro 8610: cartridge HP officejet pro 8610 problem "" missing cartridge ".

  I'm starting to think that this printer is an expensive paper weight. Now it says that I have a cartridge is missing when it is not.

  1. I have used or reused cartridge hp

  2 weather 5 hours ago

  3.I reinstall the cartridge and error went away for 15 minutes, then came back

  4 reinstall the print head (which had to be replaced within 2 months of use)

  5. hold to turn off had new error warning me of 'install' a cartridge to avoid print

  6 repeat step 3

  7. off, unplugged from the wall and then reconnected the printer turned on no error for 10 minutes

  8 uninstall reinstall always error.

  I don't know about other people, but I'm pretty tired of 'fixing' my new printer. I have never had a printer give me as many problems. And I do not talk to the tec who ask me to do the same things that I have done 10 times already.

  I would send this return if my daughter had not taken the thrown n box.

  So far I replaced the print head, if she felt blank paper, resolved to connect the printer to the laptop and do not use wifi, impossible to print from chrome resolved by resetting the printer and reinstalling chrome, resolved jammed paper tray when I realized that he was in position for the biggest paper... and now this new problem of bel...

  If I post again and wait that someone mabe tell me something to fix this problem

  The display screen says FW-FDP1CN1502AR

  I think I've identified the problem. I understand that many people have had this or a similar problem after I replaced the cyan cartridge. It seems that at the spring or anything that holds the cartridge in place releases and the cartridge comes out to disconnect his chip of the print head and snap the cartridge missing error. I discovered this after bumping the printer, almost at the same time the error appeared, I opened the door of the printer and discovered that the cyan cartridge was not "suspended."

  I gave in and so far, it has worked, so I'll keep an eye on it. I had no other cartridge do that perhaps sa is a defect in the section with the printhead cyan cartridge. I've marked this as resolved in the hope that it may help someone with this problem.

• HP Officejet Pro 8610: The 8610 Pro Officejet will analyse to 14.04 Ubuntu?

  Hello

  I am running Ubuntu 14.04 as my operating system. I just bought a Hewlett-Packard (HP) Officejet Pro 8610. I have installed all the software, registered the product, etc. etc. etc.  It receives instructions wireless through a network with my computer and it prints very well on the computer.

  It does not analyze. I'm told 'No found computer', followed by instructions for both Windows and Mac users. I do not see clear parallels to the Ubuntu system.

  It doesn't seem to be clear instructions on how to analyze the Ubuntu forums, so I ask here: what should I do to have the new machine to scan my documents?

  Thank you.

  Hello

  Thank you for using the HP forum.

  You can try Webscan.

  This relevant resource will show you how to do this:

  Printing from Chromebook

  https://goo.GL/CQfwmo

  WEBSCAN mainly use Web Services integrated printer.

  Hope that helps.

• HP Officejet Pro 8610: HP Officejet Pro 8610 does not recognize ink cartridges

  My printer has ceased to recognize its ink cartridges. In a first stage, the problem happened occasionally and could be fixed by installing and reinstalling the cartridges or just wait a few days, but now it is continuous.

  When I turn on the printer, it immediately gives me an error (without code), saying that it cannot find the cartridges. All four are marked on the screen as not found. I followed the instructions of troubleshooting here: http://support.hp.com/us-en/document/c04090902

  The cartridges are genuine, they are the ones that came with the printer. I removed the, checked the contacts of the four. They look damaged or dirty, but used a cloth to clean all anyway. Put back them, did not help. Checked the latch, it was in the correct position. I even tried the restart without result.

  I tried to replace the cartridge with a new one (again, product HP genuine), but does not replace the printer either. And because all cartridges have failed at the same time, I can hardly belive the problem lies in them.

  I come from Finland, and I've not found a phone number, I could ask for help. Does one exist even for my country?

  Hey @Leathert,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8610 e-all-in-one printer does not recognize the cartridges. I could help you with that, but it seems that you have already found the HP document that will guide you in troubleshooting. Instead, you can contact HP (in Finland) support by clicking this link.

  I hope you get your sorted question and I hope you have a great weekend!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• Install OfficeJet Pro 8610 on Windows Server 2012

  Hello

  I'm trying to install the drivers for a Pro OfficeJet 8610 on a system running Windows Server 2012. I installed the drivers from here (after choosing Windows 2012 for the operating system): http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-Pro-8610-e-All-in-One-Printer-series/53...

  First of all, I tried to install using the GUI (Setup.exe) but ran into an error indicating that the operating system was not compatible.

  I did some research and discovered that these drivers must be installed by using the command line and the command msiexec.exe. I tried to do it by using the following command-line (with administrator privileges): msiexec.exe /i PATHTOMSI

  However, when I do that, it gives me ALWAYS an error of incompatible operating system. Don't know what to do here.

  Here is a link to the Post on the HP Forum explaining the need for a command line install: http://h30434.www3.hp.com/t5/LaserJet-Printing/installing-Pro-8610-Windows-server-2008rt-X64/m-p/426...

  Thank you.

  I ended up soliving this problem myself while tinkering around.

  I went through the process of adding a new printer through the devices window and printers.

  I said my printer was not listend so opted to manually configure a printer. I have created a new local port and he just called the name of the printer. He then invited for drivers. I chose the disc and then navigated to the folder where I had extracted the printer drivers. Selected this file and the drivers installed.

  This example gets the drivers installed in the system. Windows should then automatically recognize/install the printer if it is plugged.

  Mind you, I had to do that only for printing on a desktop connection remote. If you need the real HP software installed to print AND scan, this will not work for this.

• HP Officejet Pro 8610: printer says ink cartridge is damaged

  Hello, my printer was working well, but the colors were not true to life printing.  I tried to print a page of print quality diagnosis and this prompted to say that the ink cartridge is damaged. Now, it will not be printed. Help, please.

  Hi @sooz01,

  I see that you get an error message "ink cartridge is damaged. I would like to help you today.

  Please, try the following steps to see if it will solve the problem.

  'Missing cartridge' or "Incompatible cartridge" Error Message is displayed for Printer series e-all-in-one HP Officejet Pro 8610, 8620, 8630, 8640 and 8660.

  If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance.

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• HP Officejet Pro 8610: HP Officejet Pro 8610 - cartridge problem

  My HP Officejet Pro 8610 has a "Problem of cartridge" error on the display screen. I tried all the troubleshooting steps and it will not erase. I replaced the ink with new genuine HP ink which is the expiration date and I contacted HP. They sent me a new print head and new ink to installation as well. This has not fixed the problem. Help, please!

  Hi @JLovin,

  Welcome to the HP Forums!

  I noticed that you get an error "Cartridge problem" with your HP Officejet Pro 8610. And I'm happy to see it for you!

  Check that all the steps in this guide, a "lack of cartridge" or "not compatible ink cartridges" Error Message, have been completed. If these steps do not resolve your problem, and you have already tried new ink cartridges and print head. Then the printer will need to be repaired / replaced. Please contact HPtelephone support for further assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• OfficeJet Pro 8610: Install the HP software

  Hello!

  I have a HP Officejet Pro 8600 and a HP Officejet Pro 8610; When connected to my wireless router.

  I have a new laptop Lenovo with 10 windows and I want to know if I need to install two (8600 and 8610) Officejet software under Windows (to print and scan) or if the installation of the will (most recent) software only Officejet 8610 let me print and scan on both devices (8600 and 8610)? I also use the "scan-to-network-folder" on both devices.

  Thank you.

  Hello

  You need to install the software and drivers for both and you can select the default (primary) and the other as secondary.

  Kind regards.

• HP Officejet Pro 8610: IMPOSSIBLE to PRINT GMAIL WITH NEWLY INSTALLED HP OFFICEJET PRO 8610 wireless

  All documents from my computer of fine print using the 8610 wireless.

  However, if I try to print any GMAILs, nothing happens.  I checked I have the selected 8610 as default printer and the printer has the correct documents ready, but nothing happens.

  OK, let's check how Chrome is set up to print.  (I also have a 8610 and easily print chrome!)

  Open any page.  Either type CTRL-P or open the Menu and select 'print '.  Another page should open with the printing options.  What do you see?  Your printer to display by default, or "Save as PDF" by default?

  Look at the field "Destination".  Just to make sure that you have selected the right printer, click on the "Edit" button, then see "Local Destinations".  Click on the "Manage" link to see all available printers.

  Remember that the right pair has been selected.  Mine shows that "HP Officejet Pro 8610 (network)" and has the green check by default.

  Something is not right to install in Chrome.  Worst case, we can uninstall/reinstall Chrome it!

  WyreNut

• HP Officejet Pro 8610: Problems for install HP Officejet Pro 8610 e-all-in-one printer on Windows 10

  We have a HP Officejet Pro 8610 e-all-in-one printer that is connected to the network.

  The printer is installed and can print successfully from 3 desktop with Windows OS 10.

  4 desktop pc with Windows 10 is not able to install the printer drivers.

  When addind printer with device to add the printer is recognized and installed, but only the driver scanner.

  We have tried to remove the printer some time but without success.

  Also, we tried using various HP and Assistant tools, but these tools can not install the printer driver.

  Adding the printer manual, also don't do not install us the printer driver.

  The only driver installed is the scanner.

  We are out of ideas, you can help us with all the great ideas.

  Sincerely,.

  Gilbert

  Hello

  I'm glad to hear that your problem is solved and everything works fine now.

  Good day!

• HP Officejet Pro 8610: Bought new HP 8610, need to Exchange unused ink cartridges of old 8500 more

  Hi - my Officejet Pro 8500 has more had printing problems so I just replaced it with a new 8610 of Officejet Pro.   Unfortunately, I have 8 ink cartridges 940XL new for the old printer that I can't use (3 black, Cyan/Magenta/yellow 5).  Can you help me with an equivalent amount of cartridges 950XL and 951XL who will work in the new printer 8610 Exchange?

  Hello @JKL1,

  Welcome to the Forums of HP Support!

  I understand that you are looking for a way to Exchange nine ink cartridges HP 940XL for your defective HP Officejet Pro 8500 has more e-All-in-One Printer for cartridges that will work with your new HP Officejet Pro 8610 e-all-in-one printer. I would like to help you today to this today.

  At this point, I will send you a private Message to the HP ink Exchange program instructions. Can I please have you check your private Messages for instructions.

  I wish you good luck going forward with this. Good day!

• HP OfficeJet pro 8610: new software update for HP OfficeJet pro 8610

  Dear HP guys!

  I'm officially confirm that I used compatible cartridges for my MFS and don't need no guarantee for this. Please just return old version of the software for my device so that I can use it. I bought this unit for my private needs and according to the Russian law, I am free in what to use with it.

  p.s. I always buy Komus - your recommended non compatible cartridges.

  Future prospects for the quick response.

  Hi Donal_M

  My 8610 rose like a Phoenix from the ashes)))

  Click on the link below (PS any updates from HP)

  https://www.brozkeff.NET/2016/09/01/how-to-downgrade-firmware-on-HP-OfficeJet-Pro-8610-to-allow-using-old-or-refilled-cartridges/

  ... the truth is always on the side of cheating on her...

• HP Officejet Pro e-all-in-8610: HP Officejet Pro 8610 - error Code: "0xc19a0013" (printhead missing or failed)

  I bought the printer (e-all-in-one printer HP Officejet Pro 8610) in January 2015.  The printer was working properly - fax, copy and scan, until two days ago.  Now, it doesn't print at all.  Received an error code: "0xc19a0013" (missing or does not have the print head).  An expanded version of the error code reads: "the print head seems to be missing, not detected, or incorrectly installed.  Error: 0xc19a0013.   The printer uses a removable printhead, HP Ink cartridges (black) 950 and 951 (cmy).  I used the diagnosis of HP support recommendations: all software and firmware for this printer is installed. HP ink cartridges are not low or empty; remove the printhead ink cartridges and reinstall them.

  There are several steps in the recommendation of troubleshooting, but I stopped to lift the printhead.  Because of my technical inexperience, and there were too many ceveats (attention, attention, proper relocation and etc..)  with the removal of the print head which could cause problems more serious.  Then, I stopped to remove and clean the print head.  Also, used the doctor to Scan printer HP for assistance. Tool to clean the printhead does not.   What worries me most with the 0xc19a0013 error code is his explanation: the print head seems to be missing, not detected, or incorrectly installed.  I can use all the help I can get to understand what is happening with the error code that I received and the resolution of the printer malfunction.

  Contact HP technical support at the 800-474-6836 for more options.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.
  Language-country selector.

• OfficeJet Pro 8610: No desktop Windows 7 printing and Officejet Pro 8610

  I bought and installed a new 8610 Officejet Pro about a month ago.  My desktop computer is a unit of HP Windows 7.  The printer is wireless.

  Until a few days ago, everything worked fine, but now I can't print anything from my desktop computer.  Printing from my computer MacBook laptop works very well.  Printing from my iphone is fine.  Digitization of the desktop computer is fine.  Webprinting is fine.  The printer icon has a nice green checkmark in the devices folder.

  I ran printing HP and doctor Scan, which claims to solve a problem of port, but does not solve the problem.

  I use windows to troubleshoot the connection, claiming to make the printer available to my homegroup, but it does not solve the problem.

  I tried to change the security settings for the spooler.  Has not solved the problem.

  I can not manually stop and star the spooler via prompt back.  Said system 5, access denied error.

  It's maddening.  I got rid of my old printer (which must be printed from the office) so that I could have a capacity of wireless printing, and now I have the ability wireless, but impossible to print from my desktop.  Aaaaggghhhhhh!

  Hey @steplaw,

  Thanks for getting back to me on this subject. Now I'll have to charge you another Officejet driver on your product. Because the network connection is fine, and scanning is still fine, I do not think that the problem you are experiencing is connectivity or related software. This driver replacement, I'll have to charge you will work exactly the same way as the e-all-in-one printer driver Officejet Pro 8610. Therefore, you won't lose all the features by this fix. Please, try the following steps.

  Step 1: Clear the temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder when it is empty
  6. Right-click the recycling bin on your desktop and select empty recycling bin

  Please proceed to the next step.

  Step 2: Load driver replacing:

  1. Please click hereto download the Officejet driver
  2. Once the download is complete, you can get a command prompt to run the download. If you see the prompt run, please let it run.
  3. An extraction should now take place. When the extraction is complete, an install window can jump open. Please close windows install everything. You do not want to run a facility.
  4. Then, click on the Start menu. In the box "search programs and files" type folder and press enter on your keyboard
  5. When the Temp folder opens, find the file 7z. Click this folder to open it. It should include files that say OJ860
  6. At the top of this file, you will see a file path bar. It may show something like "computer - disc Local C - users - AppData - Local - Temp - 7z... " Left click on the right side of this path to file on the top bar. The path should now highlight.
  7. Right click on the highlighted file path and select copy
  8. Close the Temp folder
  9. Click on the Start menu
  10. Select the devices and printers
  11. Right click on your HP Officejet 8610
  12. Left click on printer properties
  13. Left click on the Advanced tab
  14. Left-click on new driver
  15. When the new window opens driver hit please 'Next' until you see a list of manufacturers and Printers
  16. Click the "disk" button at the bottom right
  17. When the "install from disk" window opens, we simply right click on the file path bar and 'Paste' in the path to the copied file previously.
  18. Click OK
  19. When prompted choose the HP Officejet 8600 printer and click "Next" until the driver window add farm
  20. Under printer properties , select apply, but don't hit not OK
  21. Select the general tab
  22. Rename your printer in HP Officejet Pro 8610
  23. Click OK

  Now that the other pilot Officejet was responsible, please test print in order to confirm if the printing problem is resolved.

  Please let me know if the steps I have provided resolve your printing problem. Good luck!