I bought the monthly version, but he had only one test.

Similar Questions

• I download InDesign (I paid for it, so not the trial version), but I can only find the button/link "download trial". What should I do?

  I download InDesign (I paid for it, so not the trial version), but I can only find the button/link "download trial". What should I do?

  Hello

  Please refer to the help documents below to download the application Adobe CC:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Once you have the CC Office application installed, you can install the Indesign from there.

  Kind regards

  Sheena

• I bought the student version but on my desk that he said distillers: I'm on trial?

  Hello I downloaded the trail last month, then bought the monthly student of the trial, but it still says I'm on trial? any help much appreciated...

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Firefox does not (created 9/10/13-241 MB). Downloaded new version but "cannot open only one version at a time" &amp; other version will not quit smoking. Tried several thing

  iMac 10.8.5 0s;
  Can not find the current version of Firefox. When click on icon in the Application folder, Firefox comes on top of bar (Firefox, file, editing, etc.), but by clicking on a link does not work (history/bookmarks, etc.)

  Downloaded the new version but cannot be installed since the old open version but can not delete/trash old version.

  PLEASE HELP; has tried various ways to get support/ask questions. So - so love Firefox, Safari and won't use Chrome (takes up your whole computer too!) Need to download and save a TedTalk for my gr 12 Biology class on Monday (I'm a teacher in the public school in NYC). Cannot do using Safari (?) Can't use Firefox at school (?) [email protected]

  You can get more information here:
  http://www.ehow.com/how_5110396_open-activity-monitor.html?DMSP=manual

• I had the trial version. now, I bought the monthly version. If the software is already installed.

  I need only the lizenznumber now. How do the lizenznumber?

  If you have already purchased a subscription then please run the software and click on software under license and enter your ID Adobe and the password that you bought the subscription to activate the software.

• Help. I could not find activation key for MS7 so bought the new version, but cannot install the new version as system thinks old version it

  How to uninstall and reinstall, or fix this problem.  I hope I didn't just buy new software I can't use :)  Thank you.

  Is identical to the old version new version, which means, are of the same edition?

  For example, is a copy of Windows 7 installed on Windows 7 Home Premium machine in addition to the new copy you purchased?

  Because, if they are, simply update the product key:

  Click Start, right click on computer

  Click on properties

  Scroll down to the Windows Activation

  Click on the link 'change product key '.

  Enter the product key

  Click next to activate via the Internet.

  If they are not the same, then you will need to do a custom installation, with the following exception.

  If the new edition is greater than the current edition installed, then you can use the product key and upgrade to the new copy you purchased.

  It should be higher if Starter > Home Basic > Home Premium > Professional > ultimate.

  http://www.notebooks.com/2009/10/26/Windows-7-anytime-upgrade-%E2%80%93-unlocking-more-benefits/

  If it turns out to be something else, then you must use the new copy and do a custom installation:

  Boot from the Windows 7 DVD

  To learn how to change your BIOS options to boot from the DVD drive, the following tutorial:

  http://notebooks.com/2011/05/05/How-to-load-BIOS-and-change-boot-configuration/

  Click Install now
  Accept the license agreement
  When the option is displayed to select a type of installation, click (Custom advanced)

  Select the disk partition where you want to install Windows 7 click Next.

  You will receive the following warning:

  The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.

  (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

  The installation program will now begin installation. During installation, your computer will be restarted several times.

  Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

  You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

  http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

• I have the student permit, but I can only download tests?

  Hi, I got a student through my University permit. It expired a month ago, but after that I renewed that I "try" to buttons instead of those 'install' in the creative application of cloud. I use 10 64-bit windows. The license in my account says that it is active, so I can't say what the problem is.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Bought the monthly student, but now she won't join CC on my laptop

  and said that I have not bought!

  I want to buy it incase again once he did pass by... It won't let me not re-download Photoshop either?

  Help!

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Adobe Premiere Elements: I bought the Win version but need the Mac version.

  How can I change my order? Any ideas what to do?

  By reading all of the other threads, there is no easy answer or how to do it.

  No idea how I can get a working key...

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• Hi, I bought a student version for 15 Euros per month, but I had only a trial version for 30 days. Can someone tell me, what is the problem.

  Hi, I bought a student abo and each month 15 euros are charged out of my bank account, but I had only a trial version or 30 days. What the problem? Best, Peter

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Never my first question. I had 5 Lightroom on both computers. I bought a new computer and removed Lightroom off one of the ancients. Now I would like to install on the new computer, but I can only find the downloads for the version of the creation of clou

  Never my first question. I had 5 Lightroom on both computers. I bought a new computer and removed Lightroom off one of the ancients. Now I would like to install on the new computer, but I can only find the downloads for the version of the creation of clouds. Can someone please help me and guide me in the right direction. Thanking in advance.

  Uunfortunately, download of the perpetual version of the Lr is very well hidden, but try here:

  Updates

• I bought the full version from the Swedish retailer Dustin but got a trial version has expired. Dustin claims that they sell not trial versions and that I should contact you. When strting Lightroom, I get a Windows window pop saying that a

  I bought the full version from the Swedish retailer Dustin but got a trial version has expired. Dustin claims that they sell not trial versions and that I should contact you. When strting Lightroom, I get a Windows pop in window saying that a procedure start address __crtCreateSymbolicLinkW is not I have the DLL file C:\WINDOWS\SYSTEM32\MSVCP110.dll

  Hi leifp,

  Refer to this link and download Microsoft Visual C++ 4 updated 2012 from this link and install it:

  Download Visual C++ Redistributable for Visual Studio 2012 updated 4 of the official Microsoft Download Center

  Kind regards

  Claes

• I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?

  I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?

  Hey Tyler,

  The cancellation of your subscription to creative cloud-

  Please contact the customer service

  * Be sure that you are logged on the page with your Adobe ID.

• I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

  I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?

  For cancellation, please contact support

  Contact the customer service

  * Please sign with your Adobe ID *.

• I bought the student creative cloud version but I can only install trial versions. Why?

  I bought the student creative cloud version but I can only install trial versions. Why?

  Refer to this:

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Mylenium