I bought the student version but on my desk that he said distillers: I'm on trial?
Hello I downloaded the trail last month, then bought the monthly student of the trial, but it still says I'm on trial? any help much appreciated...
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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Hello, I just subscribe to the student version but after giving all my bank details etc, safari can't open the page telling me that no application can open the URL. What should do? Thank you.
Hello
You have purchased successfully the creative cloud under the same email that you use with the forums.
To download: -.
Try to reset the browser, clear the hidden cookies or try with another browser.
You can download the installer for Creative Cloud from here:
Using creative cloud | Creative cloud to desktopHope this Helps!
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I bought the monthly version, but he had only one test.
I bought the monthly version, but in my creative cloud has only been trial how I could use it only for 30 days. I want to know why trial showing that even I paid each month.
And when I checked my account my creatively adobe cloud is not monthly paid (pupil free) what's wrong with my account... is this application problem or issue account. ?
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
If the Adobe Id on the forums has no active membership/license under CC.
Please confirm the good Adobe ID, in which you may have subscribed.
Kind regards
Sheena
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I can't understand how to access my Creative Suite cloud computer crash. I pay every month for the student version, but it is not let me re - download now that my computer is fixed and back. Looking for help.
Unfortunately, I was unable to trace any CC with this identification code Adobe is there any other Adobe ID in which you have saved CC? Please let us know
Concerning
Stéphane
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I bought the student license but I can't be able to download trial versions and it bugs
Hello dear supporters and users,
I bought the student permit creative cloud and that I do not understand why the applications I downloaded and launched are available only for 30 days trial.
I also had the problem with Adobe Premier project that I reopened its doors with this new version and it bugs, first I have to make the project again, but how making it pops up a window with an unknown error. Then... I can't continue with the project and it takes me two days to find a solution... first to have bought the software since my trial version expired leaving my unfinished video, and after having been bought I fail to operate.
Please, can someone give me a hint... I guess that maybe there is a conflict with the old version, I had. I uninstalled all graphics and video of Adobe applications at the same time when I was buying and installing Adobe Creative Cloud.
Thank you
Paula
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
You can also check: Adobe - Adobe Education Store: proof of academic identification
Kind regards
Sheena
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How to uninstall and reinstall, or fix this problem. I hope I didn't just buy new software I can't use :) Thank you.
Is identical to the old version new version, which means, are of the same edition?
For example, is a copy of Windows 7 installed on Windows 7 Home Premium machine in addition to the new copy you purchased?
Because, if they are, simply update the product key:
Click Start, right click on computer
Click on properties
Scroll down to the Windows Activation
Click on the link 'change product key '.
Enter the product key
Click next to activate via the Internet.
If they are not the same, then you will need to do a custom installation, with the following exception.
If the new edition is greater than the current edition installed, then you can use the product key and upgrade to the new copy you purchased.
It should be higher if Starter > Home Basic > Home Premium > Professional > ultimate.
http://www.notebooks.com/2009/10/26/Windows-7-anytime-upgrade-%E2%80%93-unlocking-more-benefits/
If it turns out to be something else, then you must use the new copy and do a custom installation:
Boot from the Windows 7 DVD
To learn how to change your BIOS options to boot from the DVD drive, the following tutorial:
http://notebooks.com/2011/05/05/How-to-load-BIOS-and-change-boot-configuration/
Click Install now
Accept the license agreement
When the option is displayed to select a type of installation, click (Custom advanced)Select the disk partition where you want to install Windows 7 click Next.
You will receive the following warning:
The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.
(At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK
The installation program will now begin installation. During installation, your computer will be restarted several times.
Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.
You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.
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I bought the student pack and my account shows that I still have on the free trial version
Today I start paying the student creative cloud pack, when I try to update the new version, shows that I still have on the free trial version
Log, activation, or connection errors. CS5.5 and later versions
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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I have the latest version, but constantly getting messages that I'm overwhelmed.
I have the latest version of firefox installed, but I'm constantly messages it exceeded - on the Mozilla site as well as many others.
I've removed almost all of my plugins and extensions (and updated those I use - although the Moz update your plugings page seems to have problems with Shockwave Flash as well)... and I still get the error.
The only thing I can think is that I was somehow too aggressive with my banning noscript.
Thanks, reset the user agent according to the article seems to have resolved.
(updated the one requiring a reset was General: extra: microsoftdotnet)
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Adobe Premiere Elements: I bought the Win version but need the Mac version.
How can I change my order? Any ideas what to do?
By reading all of the other threads, there is no easy answer or how to do it.
No idea how I can get a working key...
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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Why Firefox didn't insist that I still use version 3. It doesn't matter when I downloaded faithfully new versions when he tells me to do so-recently version 8. whatever (today). If "downloading" is not enough and there is also a stage of 'install', I still find anywhere in Firefox that tells me how to do. I restarted my computer, but this does not seem to make a difference. He always tells me that I use an outdated version that soon is not supported.
There are 2 ways to update 1) using the built-in update function and 2) download an install version complete.
Let's do #2 for now. Go to http://www.mozilla.org/en-US/firefox/new/ and download the exe on your desktop. Closing Firefox. Run the installation program that you downloaded to your desktop. Open Firefox. If you always said you run the 3.6.24 version, your user agent can be spoiled. If this is the case do the following:
Enter about: config in the URL bar and press ENTER.
If you see the warning, you can confirm that you want to access this page.
Filter = general.useragent.
The preferences that are bold, one line at a time, right-click and select Reset.
Then restart Firefox
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I received an email form Adobe in which they use the following expression: annual award of the CHF154.60 by month. It is an annual plant or a monthly Prize for the student version? I bought the student version last year so his knowledge if I extend my plan or not. So I am quite confused about this sentence (maybe the German translator of Adobe made a mistake)
TXS for help.
see you soon
B
Belinda I'm sure what email you received, but the price is clearly indicated on the link below:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Please follow the prices on this link.
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I bought the student creative cloud version but I can only install trial versions. Why?
I bought the student creative cloud version but I can only install trial versions. Why?
Refer to this:
Mylenium
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I bought the student of Photoshop C6 from Best Buy version and installed on an iMAC intel processor. The hard drive is faulty and needs to be changed which will require me to reinstall Photoshop C6 on the new hard drive then replace it. How can I find the numbers that I have to (software key etc.) install the software on my new hard drive. I have the Photoshop C6 disc with the top software
but none of the numbers.
See here: find the serial number of your product Adobe quickly
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I bought the full version from the Swedish retailer Dustin but got a trial version has expired. Dustin claims that they sell not trial versions and that I should contact you. When strting Lightroom, I get a Windows pop in window saying that a procedure start address __crtCreateSymbolicLinkW is not I have the DLL file C:\WINDOWS\SYSTEM32\MSVCP110.dll
Hi leifp,
Refer to this link and download Microsoft Visual C++ 4 updated 2012 from this link and install it:
Kind regards
Claes
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I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?
Hey Tyler,
The cancellation of your subscription to creative cloud-
Please contact the customer service
* Be sure that you are logged on the page with your Adobe ID.
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