I bought the wrong version of Adobe Elements

Similar Questions

• I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac.  I need to exchange the correct software

  I bought the wrong version of Adobe Acrobat (for windows) and I have a Mac.  I need to exchange the correct software

  Hi K.Winger,

  In order to get this change, you need to take assistance from our support team cat.

  Please Contact Customer Care

  * Being to ensure that you are logged on the page with your adobe ID

• Bought the wrong version of photoshop elements, what to do?

  Hello

  I bought photoshop elements 13 and when I m trying to install it on my computer, it says that my computer is mac os 10.7.5 64-bit and I need a Mac os 10.8.0 or later. What to do? Is it possible to return the 13 version and download the version that corresponds to my computer? and if it is possible how to do this. which version of elements corresponds to my computer?

  Kind regards

  Camilla

  Hi camillac

  Photoshop elements 13 minimum obligation 10.8 MAC version

  Reference http://www.adobe.com/products/photoshop-elements/tech-specs.html

  You need to update your MAC OS OSX 10.8 or later.

  Concerning

  ~ Assani

• Bought the wrong version of Adobe Acrobat Pro. Help, please!

  I bought the Windows from Acrobat Pro DC version by mistake and need the Mac version. I find anywhere where I can contact someone to help me with this. Please can anyone advise what I should do to fix this problem. There must be a way to be in contact with a product return/switch. Thanks in advance.

  Vanessa

  Hi Vanessa,

  If it is a subscription to Acrobat DC it will not count as you need for her license through your Adobe ID, however if it is a retail license then you must contact our customer support team to process the return and order a new one.

  Kind regards

  Rave

• Bought the wrong version of Adobe Acrobat

  I had the bad download for Adobe Acrobat, purchased the Windows version and I need the Mac version.

  I can't that changed.

  Change the language product or platform
  -----------------------

  You can exchange the languages/platform for a product that you own if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• Bought the wrong version of elements EP (need Mac, not Windows)

  Just bought the wrong version of elements of the EP and have not yet downloaded. How can I exchange for the Mac version?

  You must contact Adobe Support - they are not normally available on weekends.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)
  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• I bought the 14 for Mac adobe elements.  Is there a download error.  I received an email with the serial number, but when I went on the site to download the illustrated product was 14 for Windows.  What is the download link for adobe elements 14

  I bought the 14 for Mac adobe elements.  Is there a download error.  I received an email with the serial number, but when I went on the site to download the illustrated product was 14 for Windows.  What is the download link for adobe elements 14 for Mac?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I bought the full version of adobe cc 2015, but it download the free version, you need an application (adobe application Manager) but I have'nt that the app, can you help me?

  I bought the full version of adobe cc 2015, but it download the free version, you need an application (adobe application Manager) but I have'nt that the app, can you help me?

  Hello

  In order to download the creative application of cloud refer:-Creative Cloud help | Creative cloud desktop.

  In case you get an error for the trial, visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• bought the wrong version of acrobat

  Bought by mistake student version of Acrobat Pro DC for Windows instead of Mac.  Did not know until I tried to install.  How can I exchange the correct version?

  Exchange a product Adobe of a different version of the language or platform

• Can you work on 2 photos at the same time as you could do in the previous version of adobe elements

  Can you work on 2 photos at the same time for example people of 1 photo transfer to another as you could in previous versions of adobe. I now have 12 items and I can't find this facility.

  Please post related queries from Photoshop Elements

  http://forums.Adobe.com/community/photoshop_elements

• Bought the wrong version of Windows Server

  I bought a new server and also Windows Server 2012 R2 essentials with 25 CAL but when it arrived and I installed it, I was told that I needed to Standard edition, not most.

  I contacted the company that I bought, and they said that they don't accept it because I opened it. I'm stuck with it, apparently. I threatened to get a refund through my credit card provider, and then they said that I can contact Microsoft for an upgrade, because I never activated the server. I didn't even point of activation when I discovered that I needed the other version.

  I don't want to pay $300 to submit a technical support request, so I thought someone here could make a suggestion for me. All I need is the license key Windows Server 2012 R2 standard edition. I already downloaded it. Or should I try to sell the license and then buy the one I need?  Thank you!

  Hello

  We do not work for Microsoft.

  And we can give you product keys or advice on their topic for Windows servers so that this community are for consumers home

  Post your question in the TechNet Server Forums, as your question kindly is beyond the scope of these Forums.

  http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

  See you soon.

• Bought the wrong version - Microsoft Windows 7

  Bought the 64-bit Windows 7 and need the 32-bit. Is there a way to downgrade to 32?

  If its an OEM copy, you're stuck with it. Its best you just borrow the 32-bit version of a trusted friend or a family member.

  How to: What are my options for Windows 7 reinstall media?

  Make sure you scroll down and read the section:

  What to do if you cannot get your manufacturer recovery media, refuse to use or to buy it or the Microsoft Software Recovery Website does not work?

• I bought the wrong version of Windows 7. How can I get a refund. I need a new product key. I have Windows 7 Ultimate, I bought Windows 7 Home Premium

  I need a new product key for my Windows 7 Ultimate. I bought Windows 7 Home Premium key doesnot work for my version of Windows. How can I get a refund and buy the correct version.

  Microsoft North American Retail product refund guidelines

  You can easily return any product to the retail of Microsoft * to the retailer that you bought, subject to the policy of return of this seller at retail.

  Policy of refund of 45 days Microsoft North American Retail products
  What are the eligible products for a refund?
  All software and hardware products you purchased in the United States or Canada (North America) come with a 45 days of Microsoft Money-back guarantee. Microsoft will refund your purchase subject to the political guidelines and the provisions of the license and warranty agreement.

  How can I return a product for a refund?
  Return the product within 45 days of the date of purchase.
  Provide a copy of your original invoice, credit card statement or canceled check.
  Provide complete contact information, including your mailing address (sorry, no PO boxes), city, State, ZIP or postal code, phone number and e-mail address (if any).
  Uninstall the software from your computer and storage devices and delete backup copies.
  Include all manuals and related media.
  Provide the name and location of the retailer where you purchased the product.
  Briefly explain why you wish to return the product for a refund.
  Send the product, original packaging and all related materials via traceable means to our return Center. For reasons of security and monitoring, all returns must be sent by Federal Express, UPS, Airborne, DHL, or mail US certified and insured.

  All the details here: http://www.Microsoft.com/Mac/trial

  J W Stuart: http://www.pagestart.com

• Bought the full version of adobe, don't download link not available in the account order page...

  ; HG'GJADFg:aJG
  KJ

  Hi patricke71094493,

  Please download from the link below and if the order is not there under your account then please contact the customer service

  Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  Thank you

  Abhishek

• Inadvertently, I bought the windows version of adobe acrobat and need to change to mac

  How can I change my download of adobe acrobat from windows to mac?

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html