I can not find bluetooth icon and the device on my laptop

I can't find bluetooth icon and the device on my laptop - HP550 - Windows XP, so not able to connect all devices.
Even I checked the Bluetooth Services on my PC by method "services.msc", but I can't find bluetooth written on the list.

Please help me because I want to transfer files via bluetooth.

Hello

Thank you for writing to Microsoft Communities.

Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.

1. have there been recent changes to the computer before the show?

2. you get any error message?

Please go ahead and consult the methods mentioned below and later a update on the State of the question.

Method 1: Try running the Fixit tool from the link below.

Hardware devices do not work or are not detected in Windows:
http://support.Microsoft.com/GP/hardware_device_problems

Method 2: Troubleshooting Wireless and Bluetooth problems.  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/wireless-Bluetooth

Method 3: How to troubleshoot Bluetooth detection and connectivity problems in Windows XP Service Pack 2: http://support.microsoft.com/kb/883258

For your reference: How to install and configure Bluetooth devices in Windows XP Service Pack 2: http://support.microsoft.com/kb/883259

Follow these recommended steps and after if you still experience the problem.

Tags: Windows

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