I can not get administrator access and yet I am shown as the administator

I can't use my Finali Songwriter software because I can't allow it.  IAM need to click with the right button on the shortcut for the software I have on my desktop and click on "Administrator" in the pop window but it is not shown in administrator.  My name is shown as the administrator when I check on that.  I am at a loss of what to do, please help.

Bernard Wells.

Hi BernardWells,

To provide the proper resolution, that I would need more information on your side.

1. what exactly happens when you try to use the final software?

2. do you receive any error messages?

3. is specific to this particular software question?

4. did you of recent changes on the computer before this problem?

Method 1:
First, we will configure the computer to boot and check if it helps.

By setting your boot system minimum state helps determine if third-party applications or startup items are causing the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135

Note: After the boot minimum troubleshooting step, follow the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

Method 2:
If the first method does not resolve the problem, you can uninstall the software and reinstall. Check if it helps.

Check out the link:

Uninstall or change a program
http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

If the problem persists, I suggest you to contact the Software Support for assistance.

http://www.finalemusic.com/support/

Hope this information helps. If you need additional help or information on Windows, I'll be happy to help you.

Tags: Windows

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