I can't connect to windows user accounts

I'm unable to access the prompt or my own user account on my Acer Aspire One net book. When I enter my password, the computer begins to open a session (the message "loading your personal settings... ("appears under my account user name) but then it changes abruptly to"off record"and I returned to the scene of password entry.

I tried to connect with passwords incorrect which returns a message 'you have forgotten your password', and I also tried in safemode and met the same results with my own account and the administrator account.

This problem started after I restarted my netbook after uninstalling anti-virus (McAfee Security Center).

This problem is usually caused by a missing or damaged to userinit.exe, file found in the Windows folder (typically C:\Windows\System32).  You need to start on an external system to check/replace this file.  There is a possibility that you can do a restore of the system from a command prompt on a date before your problems, and if you're lucky, it might fix your problem:

"How to start the System Restore tool by using the option of safe mode with the command prompt in Windows XP"
  <>http://support.Microsoft.com/kb/304449 >

If this does not work, you will need to boot from another system and try to replace this file.  Your computer has a recovery console? -This could work.  I know that the net books have no CD/DVD players so that limits what you can start from.  You can try to use another computer to a free Linux Live system on a USB stick and start from that.  Ubuntu has instructions for doing this.  You may need to change your BIOS settings to allow booting from a USB key. Then you can boot from the USB key and access your files/hard drive and maybe replace this file.  Ubuntu is actually an installation disc, so make sure that you specify the option 'Try' very so that you do not install it.

Ubuntu: <> http://www.ubuntu.com/desktop/get-ubuntu/download >

HTH and good luck,
JW

Tags: Windows

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