I can't download free applications from the store

Similar Questions

• Why can not download free applications when I owe money

  Wwhy I can't download FREE applications when I owe money?

  Hello

  The balance due must be paid before downloading free apps.

• I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed. ???

  I just bought this new laptop, why I can't download free applications, I get "your purchase could not be executed.   ???

  Hi Jaynecampbell,

  Thanks for choosing Microsoft Community to post your question.

  According to the description above, it seems that you are unable to download apps, you get an error: "your purchase could not be executed. I understand the inconvenience that is brought to you, rest assured, we're here to help and guide you in the right direction.

  I would be grateful if you could answer the following questions:

  1 are you facing the question to download any specific application?

  2. using a proxy connection?

  We will check your time settings and proxy settings. Follow the steps below and we update on the State of the question.

   

  Method 1: Ensure that the date and time are correct on the computer.

  (a) check the Date/time setting by selecting the tile office and then left click on the time in the corner.

  (b) click on change date and time. And then check that the time zone is correct and the time of the internet tab has the ability to synchronize with the time server Internet.

   

  Method 2: Run the network troubleshooter utility.

  (a) open the network troubleshooter utility by sliding into the right edge of the screen, type search (or if you use a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clicking on search).

  (b) troubleshooting of network entry in the search box.

  Tapping c) or or by clicking settings and then type identify and repair network problems.

  Method 3: If you use a proxy connection, then try to disable the proxy and then try buying.

  Follow the steps to disable the proxy:

  a. open Internet Explorer

  b. click on Tools and then click Internet Options

  c. click on the connections tab and then click LAN settings

  d. disable the server to use a Proxy

  e. click on apply then Ok to save the changes.

  Method 4: Turn off the Windows Firewall and defender and then try to download the application.

  To disable Windows defender:

  a. place the upper right of the mouse and click on search and type Windows defender and press enter

  b. in the window, click the settings tab.

  c. disable the real-time protection real option.

  d. click on save changes.

  To disable the firewall:

  a. place the upper right of the mouse and click on search and type Windows Firewall and click on settings

  b. click on windows Firewall

  c. click Firewall round toggle the left pane

  d. check the option to disable the firewall.

  Note: Repeat the steps for the parameters of public and private networks.

  
  

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 5: Try to separate the Microsoft account to a local then check if you are able to make the purchase.

  Note: In the Windows store, you will need to click on connect and use the credentials online.
  a. hold down the Windows key + C to display the bar of charms, click on settings , then PC settings more.
  b. in the settings of your laptop, click users and under where it says connected to , click disconnect your Microsoft account and confirm.
  c. after the test, try to connect again by repeating steps and click on connect your Microsoft account to re-associate.

  If you have additional problems, please reply to this post and we will be happy to help you further.

• How can I remove an application from the App Store in the section update application?

  How can I remove an application from the App Store in the section update application?

  You can not delete Apps from the update tab. It's just a list

  The list is just for information purposes. Finally, they are deleted from the list on their own.

• I can't download free applications

  Hi, I live in Colombia. I can't download free applications because they ask for verification of payment and I don't have credit or debit cards, or zip code. Thank you for your help

  Check out this link... Create an iTunes Store account, App Store and iBooks Store without a credit card or other method of payment - Apple Suppor...

• HOW CAN I DOWNLOAD MY CONTACTS FROM THE COMPUTER TO THE IPOD?

  HOW CAN I DOWNLOAD MY CONTACTS FROM THE COMPUTER TO THE IPOD?

  Follow this link

  http://www.ehow.com/how_5591557_transfer-contacts-iPod.html

  Simple google search.

• I am trying to install free apps from the store and I get "your purchase could not be executed. Please try again.

  I am trying to install free apps from the store and I get "your purchase could not be executed. Please try again.  He told me to add the payment method before apps can be purchased. A pop up with adding payments happens, but I can't activate it.  Where can else I add my mode of payment on my profile?

  Original title: payment

  Open the store and open bar charms and select "settings".  Then click on 'your account '.  You must finish setting up your account before you can get apps.  Although the apps you're looking for are 'free', you will not be charged for them, but the account setup must be run.

• Family sharing - allow the teenagers download free applications without the approval

  Set us up the family shares so that we can use music to apple app.  I want my teens to still be able to download free applications they want, but since the family sharing requires entering a credit card, I need to configure askToBuy on their accounts to ensure that they are not using my credit card to buy things.  Is it possible to have a third parameter to solve this problem. The following would work

  (1) the property which requires only the parent for permission for non-free applications (preferred solution)

  2) allowing children to have their own itunes cards linked to their personal account (as they do now) and shopping (free or not of these cards).  Then only trigger the request to buy when their card is 0.

  In addition, I don't want my 20 years, student sophomore to have access to my credit card to buy things. The only way I can get "askToBuy" for it must be him to fix a wrong age on his apple ID.  I would have preferred he go into the truth. You can 'request to buy' option until max at 23? When he came out of the University and, hopefully, on his own?

  .

  You do not discuss Apple here. If you want to see a change in something like this, you will need to provide feedback to Apple to let them know you want to see this change. This isn't the place for this, you use the feedback page. Located here, http://www.apple.com/feedback , then click on the box in this area.

• When I use the socks proxy in firefox, I can travel only and can not download any file from the internet.

  When I use the socks proxy in firefox, I can only navigate through internet and cannot download any file from the internet.

  I have no problem when using HTTP proxy servers and have no problem managing which connection to internet without proxy.

  I found this problem due to the integration of the browser evolved in the idm software, and when I turn this option off in idm problem will be solved

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  Problem downloading free applications.

  iPad Wi - Fi 32 GB iOS 9.3.1

  Every time I try to get a free app and press Install - I receive a request of the window to check my password and then another window to insert my credit card data.

  Why is this?

  You must have an account to store iTunes/App valid even for free downloads.

• I want to know if I can trasfer a free application from one apple ID to another apple ID?

  Initially, for a few months, I've used apple ID. brother after that, I created my own code from apple. now every time I take a backup in my laptop it never back up the applications and associated data to the ID of my brother now I plan to buy a new iPhone, and I don't want to lose one of my apps (mainly the data inside them).  Moreover, these applications are all free. I want just the data inside of them that's why I do not need to download them again from my apple ID, what do I do now?

  don't think that you can

• 'Upgrade to Windows 8.1 free' application in the store asks me to log on as an administrator - I am already an admin and I can not understand how

  When I go to the Store tile in Windows 8, I was happy to see the "upgrading to Windows 8.1 free". I read about this free update, but it has never been available for me so far.

  However, when I click on download, it gives me an error saying: "you must use an account with administrator privileges. I'm an admin on the machine (for example I can run a command as administrator prompt without giving any creds). So I am confused on how to proceed.

  Any suggestions are appreciated.

  -Marie Sissi

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  If this does not help, I read recently that this Fix - It might help...

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