I can't get my printer 8500 hp to email or scan to my pc

I configured my printer 8500 and time, I try to email or direct scanning to my HP G72 pc it says error you don't have passwords ect

so I'm going to help and he said that you need all the software when I try to download I get error

Hello

Please try the steps below...

  1. Uninstall the existing software on your pc.
  2. Restart the PC.
  3. Please, download and run the Installer printer HP www.hp.com/go/tools

Tags: HP Printers

Similar Questions

  • HP Envy: I can't get my printer want print from my iPad or desktop.

    I can't get my printer to print from my computer. I reinstalled, does things for troubleshooting and can print ePrint but no Facebook, email or whatever it might be saved. Please help

    Hi @Dollgirl,

    Thank you for joining the HP Forums!

    I noticed your post that you can't get your HP Envy to print from your iPad or your office. I am pleased to see that for you!

    What is the model number for your HP Envy? How can I find my model or printer number?

    What is the operating system on the desktop, Windows or Mac? What version? http://www.whatsmyos.com.

    To confirm that the hardware of the printer is functional, you are able to make a copy with the glass of the scanner of the printer? Copy of Documents.

    In the meantime, please try a hard reset by following the steps in this post, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector.

    Do not forget to return to this topic and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I hope hear from you soon!

  • I can't get any printer work with Windows XP too more.

    I can't get any printer to work with my computer which uses Windows XP.  I checked with the companies of the printer and it is not a driver problem.  In addition, these printers all work on other computers that use Windows XP.  In addition, they worked on my computer for years until a few weeks ago.  I have been informed by the technicians of the printer who checked my computer to verify that it was not a 'driver problem' that there is a problem of Microsoft XP. It seems that the part of XP that runs the divers feel is corrupt.  The print job will go to the print spooler, but it is never sent too the printer.  Anyone has the clues how too fix this?  Y at - it an XP patch that might do the trick?  Also, I tried a "System Restore" in several places and it was not fixed.

    Choose a printer and work to get this working.

    In the windows printers and faxes, you see a printer that is in line with a status if "ready" and are able to print a test page (right click, properties, print the Test Page). "

    If there is a jam in print job in the queue of XP, nothing will be printed until the jam is cleared.

    To clear the print queue, stop the print spooler service and delete all the jobs/print pending.
       
    You cannot delete all print jobs in the queue so that the Print Spooler Service is running.
          
    To stop the Print Spooler Service, click Start, run and enter in the box:
           
    services.msc
           
    Click OK to open the Services Applet.
           
    Locate the Print Spooler Service, right click and choose 'Properties' and then click on the "Stop" button to stop the Print Spooler Service is running.
       
    The option "Startup Type" of Service properties print spooler is usually set to "Automatic" (which is now a good time to check it out).
       
    If the "Startup type" is not set to "Automatic", set the "Startup type" to "Automatic" If that is your desire (which now is the time to check it out).

    Do not try to start or restart the Print Spooler Service immediately.  You must remove all print jobs backed up first...
       
    Then, delete all updates pending upward and forward to printing from XP.  If they do not print before, you will need to send the to the printer again.
       
    Using Windows Explorer, navigate to the following folder (assuming that Windows is installed on your C drive):
       
    C:\WINDOWS\system32\spool\PRINTERS
           
    Delete all the print jobs in queue (select and delete all the files) in the folder if the folder is without waiting for print jobs.  The folder must be empty when you are finished.
           
    Reboot your system and check the Print Spooler Service again to make sure the Print Spooler Service restarts automatically restart (given that the startup type is set to automatic).
       
    After the reboot, check again the Spooler Service for printing and the 'Status' column for the print spooler must be read "started."

    See if you can now print a Test Page.

    Submit new failure of print jobs.

  • I can't get my printer to work

    I can't get my printer to work. It will not print anything it is on and connected but does not print.  A sign error appears when I click on printers and devices, and wrote that a document keeps the printer from printing, however, it's the doc that I just tried to print, so I cancel, and then it shows that the printer is ready, but when I try again, the same thing happens.

    I can't get my printer to work. It will not print anything it is on and connected but does not print.  A sign error appears when I click on printers and devices, and wrote that a document keeps the printer from printing, however, it's the doc that I just tried to print, so I cancel, and then it shows that the printer is ready, but when I try again, the same thing happens.

    First, clear the print queue of the printer.  If that doesn't work, post back with the complete error message, the brand and model of the printer, how it is connected to your computer and the version of Windows you have, including the service pack.

    Clean the print jobs pending

    • Open a command prompt window (start > run > cmd > OK)
    • Type the following in the black command prompt window, and then press ENTER after each line (don't forget the quotes)

    net stop spooler
    del/q '% windir%\system32\spool\PRINTERS\*.* '.
    net start spooler
    output

  • Have recently updated mobile wifi, how can I get my printer to recognize my new wifi?

    Have recently updated mobile wifi, how can I get my printer to recognize my new wifi

    Original title: mobile WiFi

    You must be a little specific (brand, model, W7 version etc.) to get a helpful response, I think. Then someone with a similar configuration may be better able to help.

    You may be better to ask the support of the manufacturer of the printer wireless itself. However, this http://windows.microsoft.com/en-gb/windows/install-printer#install-printer=windows-7 and its related links gives the general idea.

  • HP Laserjet Pro M251nw color: How can I get my printer to work with Windows 10

    I can't get my printer to work, it is installed, I have updated the drivers, I get a message that it is not connected - I did it is certain

    Hi @jotsol,

    I see you are having problems printing from Windows 10. I'd love to help you.

    I wasn't sure if you meant that you run Windows Update to update the drivers or downloaded the last.

    I would say to uninstall all old software of the printer, if you updated to Windows 10. Then, download and install the latest drivers from HP. color HP LaserJet Pro 200 M251 series full feature software and drivers.

    Download and run the print and Scan Doctor, he will diagnose the problem and could solve it automatically.

    How is the printer connected? (USB, Ethernet, WiFi)

    What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

    If you appreciate my efforts, please click on the "Thumbs up" button below.

    If there is anything else I can help you, let me know. Thank you.

  • where can I get the printer driver for canon lbp2900 printer. I'm running Windows 7 on a HP Pavilion PC

    where can I get the printer driver for canon lbp2900 printer.  I'm running Windows 7 on a HP Pavilion PC.  Windows Update does not list a driver for LBP2900 printr

    A quick google found this - http://software.canon-europe.com/products/0010177.asp perhaps?

    I have not tried, I don't have the printer.

    Its usually best to ask the manufacturer of the device for its pilots in the first instance.

  • How can I get my printer to work with Windows 7?

    I can't get my printer Epson Stylus NX415 installed with Windows 7 Professional, I had recently installed on my computer.  I used to have Vista Home Premium.   and it worked fine.  I get the message, "Cannot be installed on this system of the window."  When I try to find the compatibility for this.

    How can I make my printer is compatible with Windows 7 so I can install it?

    Marsha

    Go to the Epson website and download and install the Windows 7 drivers

    https://www.Epson.com/cgi-bin/store/support/supDetail.jsp?OID=128287&infoType=downloads&platform=OSF_W_7-64

    It is best to ask in one place.

  • I have a good wireless connection, but I can't get my printer to print anything

    I have a good wireless connection, but I can't get my printer to print anything, but that's a story.

    Can someone tell me what could be wrong?
     
    Original title: default printer:

    Hello

    1. What do you speak?

    2. do you get an error message?

    3 did you changes to the computer before the show?

    4. What is the brand and model of the printer? What is a wireless printer?

    5. have you tried to install the printer drivers?

     
     

    Perform the steps mentioned in the article:
     
     
     
     
    I suggest you provide more information about the issue so that we can better help you.
     
     
    See also:
     
     
    I hope this helps.
  • I have a list in Word of e-mail addresses. How can I get in the field bcc of email

    I want to write an email to 50 recipients. I have a list of e-mail addresses in Word. I can separate them by points or commas etc. How can I get them, en masse, in my email as BCC addresses. I agree not to go in my address book. This is an email at once.

    Sally

    Point 1. Addresses go into your address book. There is no where else to put them. Don't want thenm in your personal address book. Add another.

    Point 2. You need to format addresses to a CSV file and save them in word as such. Excel or any spreadsheet will do a better job of that than Word.

    Point 3. The CSV file must be safed UTF-8 text. Excel, I know that is not an additional step to open the file in Notepad and select explicitly UFT-8 in the dialogue being required to Excel.

    Point 4. The CSV file should be im in the Thunderbird AddressBook using the import menu item.

    Point 5 you must align the headers in the CSV file explicitly with the Thunderbird ones uses, otherwise the address that you import will not be in the e-mail address field.

    You can also create a single line with the addresses of electronic mail in Word. Separated by a comma and the copy and place your cursor in the BCC field use the hotkey Ctrl + V to paste them into the message header. Note that this is not technically supported and if you're wrong spaces and commas by things like Returns or tabs all you will get is an email that does not send.

  • How can I get my HP Officejet Pro 8600 more to scan a full legal size paper?

    How can I get my HP Officejet Pro 8600 more to scan a full legal size paper? He cut scanning letter-size, but the specifications say it will scan the legal size.

    Hello

    The analysis of parameters need to be changed to HP Scan App. launch of the HP scan application from your computer and select the option left (PDF or JPEG...) and then choose the size of legal scan on the right.

    Save and close the application.

    Now you can scan in legal.

    Note:

    You can also create your own settings for scanning HP scanning parameters.

    Good impression

    Evelyne

  • How can I get a copy on my received emails from my account hotmail on a particular day, that I could legally use?

    e-mail not received-

    How can I get a copy on my received emails from my account hotmail on a particular day, that I could legally use

    Hello-Inbox,

    The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

    Windows Live Mail

    Windows Live Hotmail

    Windows Live Messenger

    Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

  • How can I get the printer without printer name handle?

    I want to block printing by hanging. so I hang startdoc.

    Unfortunately, if I block the specific printer, I should get the printer handle

    I know how to get the handle to the name of the printer printer. but I don't know the name of the printer
    I knew the name of the only hdc and document printer.

    I tried for 3 days. but I can't find about it :(

    If anyone knows, please answer...

    [Moved from the community centre of Participation]

    Your question is more technical that is usually asked/answered here.

    You're more likely to get help in the TechNet forums

    https://social.technet.Microsoft.com/forums/IE/en-us/home?Forum=ieitprocurrentver

    or

    MSDN https://social.msdn.microsoft.com/Forums/ie/en-US/home?category=iedevelopment

    Don

  • OfficeJet Pro 8600 Plus: can not get the printer to function after installing new wireless router

    I recently changed routers from D-Link to a Netgear R6400.  I could get my desk, the laptop and the i - Pad to connect to the new network, but not my HP Officejet Pro 8600 more.  When I try to change the IP address, which is what I think I do, the screen indicates "this feature has been locked by your system administrator or the one who put up the system."  I'm the only one using this printer and I put in place originally, but I do not remember 'locking' anything.  Will you please tell me how to solve this problem, so I can use the printer again.

    Hello

    Thank you for using the HP forum.

    A suggestion that we recommend is to uninstall and reinstall the software FULL of features.

    Alternatively, you can try the doctor print and Scan?

    Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

    http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

    Hope that helps.

  • How can I get my printer online after him to go offline

    I have a printer model Epson SX515W wireless placed offline for no apparent reason.

    How can I get this back online.

    Without knowing more about your problem, I try to put off the printer, then save.

    If this does not work, try closing down (and turn it off) all peripheral cables connected to your router and stop (power off) all wireless (WiFi) devices that use your router (including printers)... then turn off your router and save. Then, turn your printer back and power your computer upward... and see if that helps.

    If your printer is still offline, try to fix on your router by ethernet cable, printer power down, attach the cable, printer power up.

    If all else fails, contact Epson.

Maybe you are looking for

  • Save the Image under and browse does not

    In fact, this started before the update to FF29.0.1 but has worsened since. When I right click on any image on any page I get the menu and the option "Save Image under" but when I click it I get a brief hourglass and then nothing happens. It used to

  • M30 DVD-UDF & DVD + R writing

    Hi people,I wonder if anyone has figured this out already... So I try to use the format UDF DVD + RW on my M30, using Nero InCD. Initially, InCD would not install and tell me that there is a conflict with the DVD-RAM drivers.After installing these dr

  • Windows 7 Pro seddenly denies access to the local settings folder

    I log on my Win7 PC as an administrator and sometimes see the subfolders and files in my Local Settings folder. There has never been a problem for several years. But a few days ago I tried to navigate to the outlook.pst file is stored, but clicking o

  • Request check monitor interpretation

    HelloWorking with the AAU 10 g and audit tracing request Monitor on two twins AIX servers, I usually find higher latency times spent in the second.I know that using UCM 11g I would have deeper information and clearer to digg into it, but 10 g, I don'

  • The last letter of a campaign on the form submission

    My dear friends Topliners,I have a problem.One of my directors of program wants the last e-mail of his campaign to be sent to cantacts you propose a certain shape. He created the weekly electronic newsletter.Is this possible in E9?Than you in advance