I can't have my printer to print because of 'something' in printing what

I can't print, when it is already capable of. My convenience store said a document to dock there, but I am unable to see anything.

Hello Sherry,

Sometimes the jobs get stuck in the queue. Try this, go to the control panel and select devices and printers, select the printer in question. Right-click on it and select troubleshooting. Does always show documents in the queue?

Then go to control panel, and then select Device Manager. When the window opens, navigate through the top until you get to the view tab click on it and select Show devices. Show all of the printers 'ghost '? If so, drain their queues and then uninstall them.

Finally, check out this article from Microsoft: http://windows.microsoft.com/en-US/windows7/Why-cant-I-print .

If you have specific questions, please post back here, or view your results and let me know how you fare.

Kind regards

BearPup

Tags: Windows

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