I can't open or open the folder containing information that I downloaded!

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• I paid for a year and I can't open the app, they say that I can only download the trail version. But my version of trail for indesign is already expired.

  I paid for a year since December 29, 2015 and I can't open the app, they say that I can only download the trail version. But my version of trail for indesign is already expired so I can't use it.

  I received an email that says that the payment has been made.

  Please refer to this document for assistance:FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

• Hello, I just subscribe to the student version but after giving all my bank details etc, safari can't open the page telling me that no application can open the URL. What should do? Thank you.

  Hello, I just subscribe to the student version but after giving all my bank details etc, safari can't open the page telling me that no application can open the URL. What should do? Thank you.

  Hello

  You have purchased successfully the creative cloud under the same email that you use with the forums.

  To download: -.

  Try to reset the browser, clear the hidden cookies or try with another browser.

  You can download the installer for Creative Cloud from here:
  Using creative cloud | Creative cloud to desktop

  Hope this Helps!

• I can't open the Adobe Premiere Pro that I bought in my cloud of Adobe creative. What should I do?

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  Stéphane

• Since recently update (Pro or reader, don't know which), I can't open the PDF files without any first download. don't know how to fix it!

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  If all you want to do is to open PDF files, you can download Adobe Reader from http://get.adobe.com/reader/

• Cannot open the aol system information. I did a quick restore recently and after doing so, the aol system information would not open

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  Hello

  I suggest undo system restore and check.

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• When I connect my hotmail account, I can't open any folder, the Inbox, the new message,... everything seems normal, but when I click on something, it isn't responding.and it doesn't see the error.it works very well in internet explore.

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  I think the next thing to test would that interfere with Add-ons. Disables the Firefox Add-on - Add-ons that only list compatibility with Firefox 5, but some add-ons could cause problems.

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• I can't open my folder "internet options"... believe that there are problems or questions in the parametrs for this folder.

  problems of folder for the file 'internet options '.

  I can't open my folder "internet options"... believe that there are problems or questions in the parametrs for this folder.

  I'm unable to download or print anything from to interent explorer or any other internet connection.

  Hi rich,

  Please upgrade to Internet Explorer, some of the problem it solves.

  Kind regards
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• I just down loaded seduce as a trial. I have the download of sw and extracted the file in my download folder, but I can't open the software. I get the following error: archive part of Adobe Captivate 8 (64-bit) file is missing.

  I just down loaded captivate 8 as a trial. I have download sw both Extractor file in my download folder, but I can't open the software. I get the following error: archive part of Adobe Captivate 8 (64-bit) file is missing. You need all parts in the same folder in order to extract captivate 64bits. Download all the parts.

  Any suggestions?

  If the download is more than one file, please download the two files in the same folder, and then double-click the exe file to start the installation.

  If you still have questions, please see this link:

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  Guinot

• I can't open the numbers.

  I can't open the numbers. tried to erase it, reboot and download it again, but it does not work. any idea?

  Please launch the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• After backup files and restoring Windows XP, I can't open the files backed up.

  After backup files and restoring Windows XP, I can't open the files backed up. The files are password on a user account. I know the password. But the message received when you try to open them is: access is denied. Drag / drop the files in 'Shared files' result in the same message. I know that the files exist, because when I open backup and browse for them, they are displayed. Is there a method to open? I have Windows XP Media Center Edition, Version 2002, Service Pack 3 update. I tried to back up the files with backup of backup, but it does not work.

  Hi error,.

  I suggest you follow the article in the Microsoft Knowledge Base and check.

  How to capture a file or a folder in Windows XP

  http://support.Microsoft.com/kb/308421

  I hope this helps.

• Cannot open the folder. No error message. Name too long?

  1. I'm not be able to open a file of some
  2 nor can I rename, see its properties, etc.. When I right click on it, all of these options are missing. Only "open, explore, search,...) But even that didn't work.
  3 - the folder is created by a download manager (eMusic) with the name of music album, where his titles will be saved.
  4. I tried to put its locations in several places (my desktop, my documents, etc.). Won't matter.
  5 - the name of the folder appears to be too long and has special characters:
  Maria zempleni_klara takacs_gyorgy kaplan_jozsef Hormai - Horvath_istvan gati_lajos miller_Kolos kovats_budapest Choir_Hungarian State orchestra_aniko szabo_zsolt Bartha_Ferenc Szekeres P. Madrigal
  6 - when I download an album with a name shorter than his behavior is as expected (can open, rename, right-click on all the options appear...)
  7. as said before, I can't directly delete this folder, but I can delete its parent (and indirectly, the weird folder)
  8 - one thing I've noticed is that if I create a folder in the PC, it will be set by default to 'read only' and uncheck the box even if, he will return to his State 'read only' after the reopening.
  For the love of Christ, what is happening?

  Hello

   
  You can view these methods:
  Method 1.
  Stage I.
  Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.
  a. refer to the article below for the procedure safe mode in Windows XP
  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222
  Stage II.
  You need to perform a clean boot to find the program that is causing and then disable or remove. If the computer starts successfully in safe mode and then set the computer to start with clean boot safe mode.
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353/en-us
  Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.
   
  Method 2:
  I suggest you make a system full scan just to be sure.
   http://www.Microsoft.com/security/scanner/en-us/default.aspx
  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
   

• I can't open a folder that has about 350 GB of data in it. It gives me an error cannot open due to IO error

  I tried to do a system restore but it used to quote the error and I tried to defrag the drive but it is stuck at 10%, again citing the files error that is impossible to open the folder or recreate due to IO error.

  Gina,

  This is much like a directory corrupted on your hard drive.  If you have not yet tried, check for errors on your hard disks with a 'chkdsk/f'  Your external readers should check interactively.  Your system startup disk will require a reboot of the system and will be checked offline.  This is a normal maintenance procedure and should be performed periodically.  Note: Large capacity disks can take hours to check.

  "How to perform disk error in Windows XP check"
    <>http://support.Microsoft.com/kb/315265 >

  HTH,
  JW

• Photo Gallery can't open the photo because you are not allowed access to the location of the file

  Photo Gallery can't open the photo because you are not allowed access to the location of the file some of the image are open

  Click on the folder and change your permissions for it and all subfolders and files all rights and if necessary take hand the case (and maybe the parent folder or even its parent - and all of the subfolders and files) until you have the permission you need.  Here are the general procedures to help you:

  To view your permissions, right-click on the file/folder, click Properties, and check the Security tab.  Check the permissions you have by clicking on your user name (or group of users).  Here are the types of permissions, you may have: http://windows.microsoft.com/en-US/windows-vista/What-are-permissions.  You must be an administrator or owner to change the permissions (and sometimes, being an administrator or even an owner is not sufficient - there are ways to block access (even if a smart administrator knows these ways and can move them - but usually should not because they did not have access, usually for a very good reason).)  Here's how to change the permissions of folder under Vista: http://www.online-tech-tips.com/windows-vista/set-file-folder-permissions-vista/.  To add take and the issuance of right of permissions and ownership in the right click menu (which will make it faster to get once it is configured), see the following article: http://www.mydigitallife.info/2009/05/21/take-and-grant-full-control-permissions-and-ownership-in-windows-7-or-vista-right-click-menu/.

  To resolve this problem with folders, appropriating the files or the drive (as an administrator) and give you all the rights.  Right-click on the folder/drive, click Properties, click the Security tab and click on advanced and then click the owner tab.  Click on edit, and then click the name of the person you want to give to the property (you may need to add if it is not there--or maybe yourself). If you want that it applies to subfolders and files in this folder/drive, then check the box to replace the owner of subcontainers and objects, and click OK.  Back and now there is a new owner for files and folders/player who can change the required permissions.  Here is more information on the ownership of a file or a folder: http://www.vistax64.com/tutorials/67717-take-ownership-file.html.  To add take ownership in the menu of the right click (which will make it faster to get once it is configured), see the following article: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/.

  Good luck and I hope this helps!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.