I can't play a cd rom on my lap top. I can play CDs and DVDs tho

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  Hello

  Try the microsoft 'fix - it' for your problem below

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  and read this information too

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  Ideas:

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  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  Method 1.
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  Reference:
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems

  Method 2.
  The article below describes how to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps.
  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
  http://support.Microsoft.com/kb/321641/

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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• All of a sudden my computer can not recognize my dvd rom; It's a laptop, so I can't disconnect it and reattach. All ideas, software is there, but just not material rec.

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  Hello

  1. have you done any change in software on the computer lately?
  2 have you installed any third-party CD/DVD burning software?

  Method 1:
  CD-DVD combo drives have two lenses to write CDs and DVDs, respectively. First check with the manufacturer of the computer if the glasses are intact.

  Method 2:
  To diagnose and repair problems with your CD or DVD drive when trying to read or burn media automatically.
  Reference:
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems

  See also:

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Method 3:
  The article below describes how to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps.
  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
  http://support.Microsoft.com/kb/321641/

  I hope this helps.

• Envy23: CD and DVD will not play

  My CD/DVD will not play.

  CyberLink recognizes the drive, but displays the error message "No disk in drive" when inserted an ois.

  similar to windows media player. Have updated the BIOS but no luck have updated from Cyberlink. Can you please help. Very annoying.

  Hello @Brutus2 and @2edo,.

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your posts about how you're not able to get your computers to play the CD or the DVD into the optical drive, and I'd be happy to help you in this case!

  To fix this, I advise you to follow the steps described in this document on disk impossible reading disks (Windows 8). This will help you enable your computer to read and play CD and DVD media on the optical drive.

  Please re-post with the results of your troubleshooting, and I look forward to your response!

  Concerning

• Recently replaced hard drive. CD and DVD burned on vista cannot read images, but play videos on an another computer (XP). They are readable on computer vista created the. Closed manually as well.

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  http://Windows.Microsoft.com/en-us/Windows-Vista/burn-a-CD-or-DVD

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  This may be your problem:

  Choose the size of the ISO image when you need a highly compatible disc that will play in computers with an older version of Windows or in devices such as CD and DVD players that can play video files and music digital. For more information about choosing a disc format, see which CD or DVD format should I use?

  See you soon. Mick Murphy - Microsoft partner

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  Real battery worked pull.

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• How can I get wifi on my lap top back

  every thing has been removed from my lap top, I re installed windows and drivers, but their identification No wifi so how can I connect or get it

  computer hp laptop compaqnc6220

  Hello

  Either watch drivers for your OS at this link from HP

  http://h20000.www2.HP.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=470367&TaskID=135&prodTypeId=321957&prodSeriesId=447371&lang=en&cc=us

  Or you'll have to ask in the Forums of HP's Support.

  http://h30434.www3.HP.com/

  See you soon.