I can't stop WMP photos Album Art & download folder.

In Options of WMP, I unchecked all boxes under automatic/library media information updates and I also unchecked all boxes in the Privacy tab. Microsoft insists that I have these, which are often too small to be useful and not nearly as good as I usually get with the albums online.

Hello Heron96,

Thanks for posting your query in Microsoft Community Forum.

  1. You did changes to the computer before this problem?
  2. What version of Windows Media Player installed on your system?
    {Go to the help Menu and then click on about of Windows Mediaplayer}

This can happen if you have not disabled the cache or history. So, I suggest to follow the steps below and check if the problem persists:

Method 1:

Try, follow these steps:

  1. Open Windows Media Player.
  2. Go to the Tools menu and click Options.
  3. Click the library tab, and clear the retrieve additional information from the Internet.
  4. Click OK , and then check if the problem persists.

Method 2:

Try to clear the history and cache and check for the issue.

  1. Go to the Tools menu and click Options in media player.
  2. Select the Privacy tab, and then click clear history and Clear the Caches.
  3. Click OK and verify that the problem.

Try these steps and post back with your results for assistance.

Tags: Windows

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