I can't uninstall creative cloud, and so my old CS6 do not work?

Similar Questions

• I can't uninstall creative cloud

  I can't uninstall creative cloud. Query indicates that there are creative cloud applications that depend on so he refuses to uninstall.

  As much as I know there no application installed creative cloud as the creative cloud interface shows all installed. There is an update available for Acrobat DC, but I never remember install and there is no way to uninstall it because the interface for creating cloud says it's installable!

  If I can not uninstall Acrobat DC I can't uninstall Adobe Creative Cloud.

  Please help me solve this problem!

  Hi Kal,

  Have you tried the steps to uninstall from the following documents?

  Please check:

  Uninstall or remove Cloud Creative applications

  Use the cleaning of creative cloud tool to resolve installation problems

  If the issue is still unresolved, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products

  Concerning

  Stéphane

• I downloaded a free trial of Adobe Creative cloud and dreamweaver CC. I am not able to download a .psd to see how to extract the HTML and CSS.

  I downloaded a free trial of Adobe Creative cloud and dreamweaver CC. I am not able to download a .psd to see how to extract the HTML and CSS.

  Download button is disabled. What is the case for a free trial?

  Hey girijamg,

  I asked that you try to open a page because snippet Panel will be disabled until there is a html page is open in DW.

  Excerpt from Panel will be ready for the job that after any html page is open in DW.

  Hope it makes sense.

  Lalita

• Cancelled and uninstalled PS CC and now my Office CS6 will not open

  I tried the plan of photography CC but cancelled and uninstalled PS and Lightroom as directed. My CS6 installed office previously will not work now. I get a box of Creative cloud open and asks me to wait... She turns immediately and never stops.

  I called Adobe and said CC changed my version of office and creative cloud is interfering. He uninstalled creative cloud and PS and said I should reinstall the PS with my original disc. So I did but the result is the same and PS is completely unusable... does not open! Looking for help with what I am at a loss to know what to do.

  Cloud of reading takes up https://forums.adobe.com/thread/2089127 for some ideas

• How can I uninstall creative cloud on an old computer and reinstall on a new computer?

  How to uninstall creative cloud on my old computer and install it on a new computer? I have connected to my account on the new computer, but there is no cloud creative icon in the menu bar above.

  Hi Maura,

  Here's how to remove your old system CC apps: https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

  In order to install CC on your new computer, you must download the CC: download and install Adobe Creative Cloud applications

  Kind regards
  Rahul

• How can I uninstall creative cloud when it tells me that it won't uninstall

  I'm in hell to upgrade because I updated to Windows 10 and then there was a notice to day creative cloud. Now my Adobe Acrobat does not at all. My Firefox program says that he cannot work for the same reason that acrobat does not work. So I tried to uninstall all creative to reinstall using the cloud and all I get is this message... "The application failed to start because its side by side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe for more details. »

  It's the same message that I get when I run Firefox but not explore. I also noticed that I can not open any PDF file.

  Please contact the Support from Adobe on the Customer Contact

• How do we uninstall creative cloud and related applications?

  Hello. I installed Adobe Creative Cloud and Photoshop on my computer. After PhotoShop from time to time I tried, I realized that I was unhappy with this software. I uninstalled through Control Panel uninstall a program PhotoShop and Adobe Creative cloud and I uninstalled manually in the registry for any software such occurrences. Now, I find myself in the Windows 7 start menu with this Adobe Creative Cloud shit! I ask you to tell me how to take your poop! Marc Roujansky

  Marc,

  Here are the instructions to uninstall:

  https://helpx.Adobe.com/creative-cloud/help/uninstall-remove-app.html

  After the uninstall, you can remove and remnants of the related files by running the CC cleaning tool:

  https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

  Guinot

  move to Adobe Creative Cloud to cloud Creative download & install forum

• Help... I can't uninstall Creative Cloud

  I installed Creative Cloud to use Photoshop trial. My trial is over and I would like to uninstall it, but whenever I go to the uninstall folder in Adobe uninstallers on my computer, this error pops up. Can someone please tell me what this means and help me understand how to uninstall this program? Thanks in advance!

  

  Hi Emily,.

  Please find the uninstall program in the link below:

  https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  Kind regards

  Sheena

• How can I uninstall creative cloud Manager

  Hi, I have an irritating problem, install the latest version of office of Director CC.  Technician in Adobe recently worked on my machine for more than an hour but could not eliminate the problem.  I get a notification that Adobe has an update for me. I opened the window update, and CC Installer window opens.  After it connects, it displays the message "tries to connect with the server" and then displays an error code - «get help» I tried to uninstall the existing CC Manager but it tells me that this is not possible because the other Adobe products are running.  It's confusing, because none of the applications on my task bar are open.  I can't afford the downtime that is addictive and am concerned about the consequences of not updating.  I pay £47 each month and each £ download on Adobe account seamlessly - exactly the way I expect updates from Adobe to perform.  Recently, I lived a poor reproduction on a Train Simple video playback, I have updated Flash and improved performance and then I received an email from Train Simple advising that they had received an avalanche of complaints from UK customer base and have worked diligently to correct this problem.  I wonder if a similar problem has occurred with the Cloud Creative Director download process.

  HP Pavilion 64 bit Windows 8.1 Premium + Internet security and Malwarebytes Premium AVG running.  I tried to disable & allowing those without two advantage.  I'm a graphic designer from front end and have no knowledge of the things "under the hood"!

  Hi William,.

  Please check the help below document to use the uninstaller for desktop application Adobe CC:

  https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  
  

  Kind regards

  Sheena

• I can't install creative cloud and I get an error code 205

  at first, I thought that my CC wasn't working properly, because it would ' t let me update the update more returned. So, I did a complete uninstall. and now I can not install the creative cloud and I have this message below. I use a pc both at home and work. one of my work work perfectly well. but one of my usual home. I really need help with that.

  

  Error downloading creative cloud applications

• How can I uninstall creative cloud application?

  Hello

  I chose to install Photoshop CS6 creative cloud yesterday, but I got some errors. This morning, I try to reopen the creative cloud and it gives me an "update" for the Photoshop CS6 application, but this application is not in my folder of the application. He would like to uninstall Photoshop CS6 of creative application of cloud and reinstall but I do not know how!

  Hi Jeremy,.

  Please try to follow the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and that should solve the problem.

  Thank you!

  Ankit

• How can I uninstall creative cloud? (Usual uninstall and Adobe Creative Cloud cleaning tool do not work)

  Hello world!

  I'm VERY angry with anything that does not work on my computer with Adobe, and everything appears to be from a missing or wrong creative cloud installation.

  I downloaded the latest installer from the program and started it. Initially he installed the creative cloud, but the program does not work as required. Its opening, but then everything that happened was the blue cycle cycling for an eternity of loading and nothing happened. Then I uninstalled it. This also does not work properly; While running the uninstall program, a message came up saying "Uninstall completed with failures" (translated roughly, a German written here). However, the defect was that it has not been uninstalled at all.

  A few hours later I somehow uninstalled, I tried to reinstall it. Runned the installer - suddenly it closes while downloading data. I looked upward, the data that I deleted were in the folder again, but it seems that it was not installing right, that there are no shortcuts in the start menu. I tried ALL of the executable to open files in the directory of creative cloud with administrator permissions, almost all compatibility modes... None of that worked, the programs did not start somehow.

  So I came to Adobe Creative Cloud cleaning during the fault finding tool. So I tried with this results (the event log, I removed the license agreements):

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] Win OS Version: 6.2

  [Wed Mar 02 14:20:48 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:20:48 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:20:48 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:20:48 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:20:48 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:20:48 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:20:51 2016] Language selected: English

  [Wed Mar 02 14:20:51 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:20:51 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:20:56 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:20:56 2016] 1 all

  [Wed Mar 02 14:20:56 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:20:56 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:20:56 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:20:56 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:20:56 2016] 6 creative cloud only

  [Wed Mar 02 14:20:56 2016] 7 CS6 only

  [Wed Mar 02 14:20:56 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:20:56 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:20:56 2016] 10. CS3, CS4

  [Wed Mar 02 14:20:56 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:20:56 2016] 12. Fix file host

  [Wed Mar 02 14:20:56 2016] 13. Quit smoking

  [Wed Mar 02 14:20:56 2016] Choice: >

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] Win OS Version: 6.2

  [Wed Mar 02 14:22:03 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:22:03 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:22:03 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:22:03 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:22:03 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:22:03 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:22:05 2016] Language selected: English

  [Wed Mar 02 14:22:05 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:22:05 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:22:06 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:22:06 2016] 1 all

  [Wed Mar 02 14:22:06 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:22:06 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:06 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:22:06 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:22:06 2016] 6 creative cloud only

  [Wed Mar 02 14:22:06 2016] 7 CS6 only

  [Wed Mar 02 14:22:06 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:22:06 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:22:06 2016] 10. CS3, CS4

  [Wed Mar 02 14:22:06 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:22:06 2016] 12. Fix file host

  [Wed Mar 02 14:22:06 2016] 13. Quit smoking

  [Wed Mar 02 14:22:06 2016] Choice: >

  [Wed Mar 02 14:22:18 2016] Selected by the user: Creative Cloud 2015, Creative 2014 of cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\pdb.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\Media_db.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\hdpim.db.

  [Wed Mar 02 14:22:18 2016] Call of removalofCS5CapsBackupEntries

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:18 2016] Invalid database of HD session

  [Wed Mar 02 14:22:18 2016] List of products installed on this computer

  [Wed Mar 02 14:22:18 2016] List of products for cleaning:

  [Wed Mar 02 14:22:18 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Wed Mar 02 14:22:25 2016] response 1

  [Wed Mar 02 14:22:25 2016] Are you sure you want to clean all the affected products and associated files?

  [Wed Mar 02 14:22:25 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Wed Mar 02 14:22:29 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Wed Mar 02 14:22:29 2016] Selected by the user: "clean all the»

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* start removing the product: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* finished remove products: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] All files for creative Cloud have been removed.

  [Wed Mar 02 14:22:29 2016] Action: Created the D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218 folder as backup of PDB and DB for this session.

  [Wed Mar 02 14:22:29 2016] SAVED LOG FILE: C:\Users\Jonathan\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Wed Mar 02 14:22:29 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Wed Mar 02 14:22:29 2016]

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:29 2016] -.

  [Wed Mar 02 14:22:29 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:29 2016] -.

  But guess - it did not work.

  I'm very upset that *, I tried now for about 6 hours to get this working. I am in desperate need of InDesign to get running, but that gave me errors of editing that ACC PEUT be incorrect or damaged.

  I hope someone can tell me what's happened, or maybe what I did wrong and how do I get rid of this programs and issues.

  Thank you!

  Hello

  Please visit download / install / uninstall FAQ: how to uninstall cloud creative apps?

  Otherwise, you can see Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena

• How to uninstall creative cloud and reinstall on different, even computer hard drive

  I want to spend the creative cloud with photoshop and lightroom on a hard drive on my pc other than the drive with the windows operating system.

  How can I do this?

  uninstall the programs that you want to move.

  Open your office cc application > click the gear (top-right) icon > click Preferences > click creative cloud > installation location > change in the desired location.

  install on your drive non - c.

• Can I use creative cloud and CS5.5?

  I want to switch to creative cloud, but I don't want to lose my current license from the Creative Suite 5.5. If I update, should I uninstall / deavtivate 5.5?

  Yes, if your computer is compatiable for CS5.5 and CS6 software, you can use CS5.5 with software creative CS6 cloud at the same time.

• Uninstall creative cloud and update problems

  Hello

  I'm running on an iMac with OS 10.10.3 and have had a subscription to Creative cloud for about a year and a half. I'm currently trying to upgrade to 2015 CC, but the update of the initial application stalls to 42%. Is no question that we I try everything first, they all stall.

  I tried any disconnection and reboot with no luck.

  I tried to uninstall by using the option "Uninstall Adobe Creative Cloud" under the menu drop-down cloud creative applications. When I try this, I get the following message appears: "unable to d├⌐sinstaller the creative cloud to desktop. You still have Creative Cloud applications installed on your computer in need. »

  

  This led me to try to uninstall individual programs, to which I received this error: "unable to uninstall. Your uninstaller encountered errors. "with directions for restart and try again. It works no more.

  

  Then I tried to run Adobe Creative Cloud cleaning tool, I never had to run even in the first place.

  

  Finally, I tried to start the computer in safe mode and update applications in this way. Unfortunately, it does not either.

  Outside you wipe the hard drive, I'm not sure what to try next.

  Thanks again for your help.

  Unfortunately, even as root, I was unable to get the cleanup tool to run.

  I ended my boot disk to format and reinstall from scratch and everything seems to work now.