I cancelled subscription creative cloud, but I still can't use products

Similar Questions

• I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days

  I paid for to upgrade my membership to the creative cloud, but I still can't use it. It is telking me wiat 15 minutes, but he spent over 2 days

  Go to Adobe Creative Cloud

  Hello

  Please disconnect applications Adobe CC and exit Adobe CC.

  Reboot the machine and then connect to the application Adobe CC and launch applications.

  Hope that helps!

  Kind regards

  Sheena

• I paid membership creative cloud, but CC still says 'buy '?

  I paid membership creative cloud, but CC still says 'buy '? I installed again but unfortunately I couldn't fix!

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I signed up for creative cloud but little still '14 days left in your trial' on the Adobe programs I have installed

  I signed up for creative cloud but little still '14 days left in your trial' on the Adobe programs I have installed.

  Hey Conor,

  Please try the below mentioned steps.

  • Sign in, sign out | Creative office cloud app
  • Log, activation, or connection errors. CS5.5 and later, Acrobat DC

  Thank you

  Atul Saini

• If I cancel my subscription to creative cloud means that I can't use my adobe products?

  If I cancel my subscription to creative cloud means that I can't use my adobe products?

  That's what rent means... Stop paying for your apartment and you can live is no longer there

  You can always buy CS6 or suites for a fresh (larger) moment of Creative Suite 6 programs

• I paid for the AE, but I still can't use it?

  I paid for AE yesterday, but I still can't use my software

  Help, please.

  Yun He

  you meet the specifications (in particular, you have a 64-bit operating system)? System requirements | After Effects

• I regularly pay my subscription student Creative Cloud, but I still only have access to the trial versions of the programs.

  I can't understand how to access the support chat, and my subscription is for one year and was renewed in November.

  My billing information are up-to-date, regularly, my credit card gets charged and the Bills on my account are up-to-date as well.

  Whenever I try to contact support, it tells me to use the cat from 09:00 to 17:00, but there is no link to start the chat or access.

  I would really like to be able to use the products that I pay for.

  What should I do?

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Hope this helps!

• Cancel subscription creative cloud

  Hi, does anyone know how to cancel an annual subscription? If you follow the required steps in collecting information, the chat feature "Option to contact" displays as disabled - not clear how to contact and I wonder if I'm missing something, or maybe it's a bug? Thank you!

  Hello

  Please see the following links:

  Manage your creative cloud membership

  Cancel your membership creative cloud

  If you still need help please contact support: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

  BANI

• How to cancel subscription creative cloud?

  I come to me for the creative cloud - complete - (pay by the month) but I realized that I do not use one of the applications provided with the exception of Photoshop, so I want to cancel and sign up for the pack of photography.

  They told me to ask for help here on the forum because I live in the Brazil.

  How to cancel my membership?

  Hi Sally,

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  In addition, the Adobe ID on the Forums has no active members under him. If there is any other email that you subscribed to the title, please specify.

  Kind regards

  Sheena

• I bought Creative Cloud but he says: I am using a trial

  I paid for a year in its entirety for creative cloud. The payment is taken from my bank account, but all my creative programs cloud say I am using a 30 day trial.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I want to cancel my creative cloud today. How can I do?

  I decided to cancel my free trial to creative cloud of 30 days. How can I do? I am 27 and want to cancel today.

  Trial versions cannot be cancelled.

  Concerning

  Megha Rawat

• My account has expired and I have updated payment information, but I still can't use Id or anything. I don't know what to do.

  The card I had on file has expired and my account stopped. I've updated payment information and now I can't use anything. What happened and what should I do?

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I want to cancel my creative cloud of the subscription

  I want to cancel my subscription creative cloud, but put my payment details have been cancelled.

  Can someone help me?

  Hi PatriHGO,

  I see you have a subscription to Creative cloud under the same Adobe ID as with Forums.

  There seems to be a problem with the payment.

  Please contact Adobe support for help and information:

  Contact the customer service

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Please go through the Adobe - General conditions of subscription as well.

• I canceled my plan creative cloud, but still make me take days of billing, but do not have access to my creative cloud products.

  I canceled my plan creative cloud, but still make me take days of billing, but do not have access to my creative cloud products.

  I can't find any subscription/order on the adobe ID associated with this profile. Could you please provide the email address in a personal message.

  Kind regards

  Hervé Khare

• I bought an annual subscription for just creative cloud, but the creative application of cloud is still telling me to buy the applications I already bought.

  I bought the annual subscription of creative cloud, but when I open the cloud creative download application, four of the apps that I need the most is a button saying 'buy now' why - what happens when I bought the all creative cloud, not just a software? Why am I not able to download anything I paid?

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena