I created a CC account and provided details of billing. I downloaded and installed LR & PS on both computers.

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• I created an adobe account and I am currently trying to install creative cloud to be able to try the trial version of photoshop and lightroom, however I can get insofar as the process of checking e-mail and adobe is sending the e-mail to my nephews one em

  I created an adobe account and I am currently trying to install creative cloud in order to try the trial version of photoshop and lightroom, but I can't get insofar as the process of checking e-mail and adobe is sending the e-mail to my email from hotmail to nephews who is not associated with this account.  He used my iMac in November but I only created this adobe account this week.  His e-mail address is not linked to this account anyway... help.  I really need to try out photoshop and lightroom and do not want to buy the monthly where the same problems occurs.  Thanks in advance.

  > He used my iMac in November

  What you need to do is to get him to sign with the cloud on your computer, uninstall and clean all Adobe, then login with your account

  Disconnect the TWO accounts... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to YOUR account... Reinstall

• I bought adobe cc of my student account and installed. Then my computer broke down and I bought a new one. Do not know how to install cc on the new computer. The redemption code can be used and the web campus will not make another p

  I bought adobe cc of my student account and installed. Then my computer broke down and I bought a new one. Do not know how to install cc on the new computer. The redemption code cannot be used and the campus web allow me to make another payment within 1 year in term aid.

  I'll appreciate any help!

  The Adobe ID here in the forums have no CC registered to it, you can activate the CC to your Adobe ID twice. in case you have activated it twice, you have to disable among the previous machine or the third machine will give you the ability to disable from all the previous machine.

  Concerning

  Baudier

• I installed 6 Lightroom on both computers. On one I have Lightroom 6.0 and the other Lightroom 6.3 (same license is valid for two machines). Comment do pay have Lightroom 6.3 on both.

  Hello

  I installed 6 Lightroom on both computers. On one I have Lightroom 6.0 and the other Lightroom 6.3 (same license is valid for two machines). Comment do pay have Lightroom 6.3 on both.

  Thank you

  Try to completely uninstall LR and then install 6.0 and then 6.3 update.

  Download here: https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

• I recently bought Lightroom and installed on one of my computers. I tried to install the program on another computer, I, using the same serial number that I already bought and I am not accepted as it says that the SN is invalid. What should I do?

  I recently bought Lightroom and installed on one of my computers. I tried to install the program on another computer, I, using the same serial number that I already bought and I am not accepted as it says that the SN is invalid. What should I do?

  It is possible that you downloaded the demo of creative cloud of Lightroom. The perpetual license key will not work. Uninstall the version on the second computer, it doesn't bother your catalog, preferences and personal files.

  Download the appropriate version from the link below and install them, your license key is accepted and everything will be fine.

  Updates

• I have reinstalled the OS on my computer and Firefox wouldn't let sign me in sync, I created a new account and have lost all my info previous synched - help!

  I just reinstall the operating system on my computer. I downloaded the latest version of Firefox and tried to connect to synch - I have no other devices connected outside of the computer, I just cleaned so I was unable to pair. I tried using the recovery key, but it would not allow me to continue. I tried to log in again, and then he said that my email didn't have an account. I created a new account with the same email that I used before and now none of my info (bookmarks / prefs / plugins) are here! Please help me to recover my previous Info!

  Sorry, but the action to create a new synchronization with the same account caused e-mail address your data from the server. In addition, 'coupling' and the 'Sync' button has not been used in over a year, with 28 Firefox being the last version to use the old version of Sync. Then it uses Sync on a device as a backup, something that Sync was not intended to do service

  Any chance that you have an old Time Machine backup?

• I cannot create new user accounts and have tried all the steps listed in all of the current discussions, does not

  Good people you've heard of this one before:

  I can connect to my basic admin account, but not others.  I tried to create new user accounts after you delete the old user accounts but system would not apparently carry out process.  I get the following warning:

  Service user profile Service failed to connect
  User profile cannot be loaded.

  I tried all of the recommended patches (see list below)

  1 ran all appropriate steps as stated in the article: http://support.microsoft.com/kb/947215 - no joy
  There is not other profiles listed in the register except the administrator account on the basis and since I couldn't connect successfully to a user apparently newly created accounts, the profile has not completed the process of generation.

  2. I have not ran the SFC system - no joy.  He replied with the following: Windows Resource Protection did not find any breach of integrity.

  Then... of other big ideas?

  Oh
  Running Win 7 with all latest updates (login problem is not a new problem according to my children - I just got back from the extended learning this persistent problem)
  I am on an Intel machine running dual quad core which is only 6 months old.
  I run MS Office 2010

  Hello

  I suggest you to consult the steps mentioned in the link and check if it helps.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/i-cannot-create-a-new-user-account-Windows-7-the/dee340f7-5da9-402b-9e99-293dbd249a53

  Hope this information is useful.

• created a new account and still not be able to access programs

  Hey guys!

  I had a student last year account and had to create a new one in order to access the student account again (this is what Adobe says when you try to download a program like Indesign for example).

  I did what they wrote on their Web site and update everything. Yet I am not able to access the applications however.

  Adobe continues to tell me to create a new account (AGAIN) well it shows that they have already received payment for this month + it says I work at the new student account.

  What Miss me?

  What should I do to make it work?

  Best regards

  Hermes

  Do you mean that you got a subscription for students to the creative cloud of Adobe, and you are able to install programs? Then you try to open inDesign you request a user name, password, but does not accept it?

• I'm trying to create an eprint account and keep receiving an error mssg.

  HP officejet pro 8600 n911n

  Mac OS

  AJAX, forbidden 403

  what I am doing wrong?

  Hi there, other users have experienced this problem if you do not have something wrong try to clear your browsers history, and then restart the browser before attempting to recreate the account. If it does not try to use another type of browser.

  I hope this information helps, good luck.

• How to create a guest account? I followed the instructions and it says that it does not recognize the user!

  I followed the instructions to create a guest account and it says that it does not recognize the user's address or the password.

  Hello

  1. What is the operating system installed on the computer?

  2. are you trying to create or attempt to activate the guest account?

  3. How have you tried to create the guest account?

  4. What is the exact error you get when you try to create the guest account?

  Perform the steps in the articles to create a guest account and check if the problem is solved or not.

  Turn the guest account on or off (Windows 7)

  Turn the guest account on or off (Windows Vista)

  Hope that helps.

• Skype account and not Microsoft-account

  Hello

  I would like to create a Skype account and not a Microsoft account.

  Three weeks ago, which was still possible to create a Skype account, but now it seems that I have to create a Microsoft account.

  Is there a way to always create just a Skype account without having to create a Microsoft account?

  Thank you very much!

  You can create a new Skype account with a Skype name of your choice using this form:

  https://login.Skype.com/registration

• I deleted my windows vista administrator account and lost the password.

  I deleted my windows vista administrator account and lost the password. Now I can't get the email or download anything because the user controls pop up window ask again me an administrator password, which I don't have. I need to create another administrator account and the password, but I can't do anything without a password?

  Hello

  If it is not applicaple, you need to reinstall the operating system.

  "What to do if you forget your Windows password"

  http://Windows.Microsoft.com/is-is/Windows-Vista/what-to-do-if-you-forget-your-Windows-password

  "If you forget the administrator password, and you do not have a password reset disk or another administrator account, you will not be able to reset the password. If there is no other user account on the computer, you will not be able to log on Windows and you need to reinstall Windows. »

  Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.

  Here's information from Microsoft, explaining that the policy:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37

  See you soon.

• I accidentally put in place an Administrators account and I forgot the password. How can I remove the acct?

  In fact two years ago, I created a Directors account and I forgot the password. I have to delete the account but do not have privlages now for doing as well as can not download new programs without password.

  Hello

  "What to do if you forget your Windows password"

  http://Windows.Microsoft.com/is-is/Windows-Vista/what-to-do-if-you-forget-your-Windows-password

  "If you forget the administrator password, and you do not have a password reset disk or another administrator account, you will not be able to reset the password. If there is no other user account on the computer, you will not be able to log on Windows and you need to reinstall Windows. »

  Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.

  Here's information from Microsoft, explaining that the policy:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37

  See you soon.

• Create a new account on Surface RT, cannot install applications or updates

  Had a Surface RT since January and all recently tried to create a new account for someone else on my Surface. I was able to create a new account and I am able to switch to him, but it won't let me install the updates and new applications. I disconnected, restarted the Surface, run wsreset.exe and nothing works. Download updates, but the installation fails every time anything. I have 11 updates pending and I tried to update all of a sudden, I have canceled all and tried to update one at a time and nothing works.

  Hello JakeTorello,

  You might consider this: go to accounts in Control Panel and remove all files for the account and the new account (you will be asked if you want all the deleted files). Then I restart the Surface and then re - enter the new account, go to control panel and make an administrator account, and then connect to the new account and see if the problem with applications has been resolved.

• Adobe Stock: How to create a sub account for a customer?

  Hello

  I have the following problem: I found a beautiful picture on Adobe Stock what my client wants to use for graphics work I've created for him (commercial use).

  I am a graphic designer and I have the account - my client must create their own account and download the image itself?

  Or can I create a sub account for him and legally use the image for the work? If so, HOW?
  I don't find really no useful response to this question... I hope so, you can help me!

  Thank you very much and I hope to hear from you!

  Ute

  Hey Ute

  You can picture the license and use it to create work for your client.

  Please check the terms of the license for more information on the use of the customer:

  Royalty-free images, pictures and graphics. Adobe Stock

  http://www.Adobe.com/content/dam/ACOM/en/legal/servicetou/Adobe_Stock_Terms-en_US_20160616 .pdf

  Thank you

  Bev