I downloaded Thunderbird 31.3.0, Setup, but it won't work!
My Thunderbird on this machine has stopped working properly yesterday. He refused to download emails from my account - but it was to see the correct number of emails on the mail server. He cannot accept that updates (it was at 24.6 version but would not accept the update of 31.3.0). In desperation, I deleted the program and return to basics, download a 'new' version of 31.3 from the web pages of Thunderbird. However, after completing the download, the update has refused to run.
Meanwhile, Thunderbird on my other computer updated itself to 31.3-both machines are running Windows 8 (64-bit). However, my master e-mail files and folders are on this machine so I am anxious to ensure operation Thunderbird here. So as far as I can see the two machines have the same set up, the same protection anti-virus (Norton 360) the only obvious difference is that this machine has a Core i5 processor, while the laptop is a Core i3.
What should I do to get the update to run?
Norton is fickle... check the firewall component that Thunderbird is allowed... Not automatic
Disable e-mail analysis.
Restart and try again.
Note... install Thunderbird 31.3 http://getthunderbird.com if you install an earlier version and try to update.
Tags: Thunderbird
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