I get a dialog box "Please verify your billing information" with a countdown

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• I get a box that says, please verify your billing information. We discovered a problem with your last payment for creative cloud. Go online to manage your account and check your billing account. 19 days remaining. What is c?

  I get a box that says, please verify your billing information. We discovered a problem with your last payment for creative cloud. Go online to manage your account and check your billing account. 19 days remaining. What is c?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Please check your billing information?   WHYYYYYYYYY

  I don't know what is happening. I have just been charged for my monthly subscription and suddenly, for a week, a message pops up saying "PLEASE VERIFY YOUR BILLING INFORMATION". I've done several times, but it's going to say the same thing over and over again. I signed up and in but nothing. I don't know what is happening and the Adobe support page is TERRIBLE!

  Can someone help me?

  

  Concerning

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• How to remove the message "Please check your billing information.

  "Please check your billing information" is the title of a message that I get from Adobe, everytime I open my creative cloud Lightroom. The message asking me to update my billing information. I did so, following the suggested steps and I keep getting this message that account the days until I no longer able to access creative cloud. I went to an online chat with the customer support and was informed by the operator that he had updated my account information. It was three days ago and I keep getting the message that my account now has 24 more days to stay active. What can I do now?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Error message "Please check your billing information.

  I get this message whenever I run an adobe cloud application, my credit card has expired last month and I inserted a new card to make the payment, but still this message. I can't communicate with you guys because the "chat support" does not work, please I only have 9 days to solve this problem where it says it will block creative cloud and I'm in the middle of an important work. I've updated my contact information (credit card) 7 or 6 days ago and the message remains. Here is the image.

  

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Please check your billing information

  Hello

  Recently, I get this message:

  I tried to change the payment methods

  

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  If this does not help, use a browser that allows popups and cookies, contact adobe for hourly pst by clicking here and, when support available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Just updated for first elements 13 took a film and tried to apply instant film. I get a dialog box called "Adobe first Elements.exe - no disc. I have not all discs, because I downloaded this update. A ran the same film and feature on Eleme

  Just updated for first elements 13 took a film and tried to apply instant film. I get a dialog box called "Adobe first Elements.exe - no disc. I have not all discs, because I downloaded this update. A ran the same film and function on 12 items, it has worked well. I reinstalled the 13 items that was no help. Note it is very difficult to get rid of this box, it crashes the program elements sometimes

  mnicolett4

  What operating system is involved? Assuming that Windows 7, 8 or 8.1 64-bit for now.

  There is a known No Disc error associated with the elements first 13/13.1. The Adobe fix is the removal or disabling of the OldFilm.AEX file. Let us determine if this applies to your situation.

  The file OldFilm.AEX that you remove or disable renaming in OldFIlm.AEXOLD is located in the path of 64-bit Windows 7, 8 or 8.1 of

  Local disk C

  Program Files

  Adobe

  Adobe Premiere Elements 13

  Plug-ins

  Commune

  NewBlue

  and in NewBlue folder is the file OldFilm.AEX that you remove or disable renaming in OldFilm.AEXOLD.

  Please let us know if it works for you.

  Thank you.

  RTA

  Add on... Have you updated 13 to 13.1 still using Help Menu/updates to date of an open project? If this isn't the case, please do.

• I get no dialog box or the instructions to start the download. I may have a problem with IE, that's why I need to download!

  I did something to the internet explorer, so I need to download Firefox, but I can't get the dialog box or instructions on http://www.mozilla.org/en-US/firefox/new/
  Help, please!

  You can find the latest version of Firefox in all languages and for all systems operating here:

  • Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html

• Recently, whenever I try to open Firefox, I get a dialog box: Exc in ev handl: TypeError: brw is not defined (JavaScript Application). Firefox is certainly my default browser

  Question
  Recently, whenever I try to open Firefox, I get a dialog box: Exc in ev handl: TypeError: brw is not defined (JavaScript Application). Certainly, Firefox is my default browser.
  After clicking on OK Firefox opens.

  You can probably get rid of it by disabling McAfee Site Advisor ending Firefox and then restarting Firefox and the reactivation of McAfee Site Advisor, ending at Firefox and restart Firefox. But it would probably be best to uninstall Site Advisor and reinstall (as opposed to the update)...

  Please see the solution in http://kb.mozillazine.org/Problematic_extensions
  "McAfee Site Advisor.

  (Windows): for best results, you need to uninstall McAfee Site Advisor from Control Panel > add/edit programs (programs and features). Restart the system. Then http://www.siteadvisor.com/ reinstalling and reboot the system. Installation of other waste (crapware) suggested applications.

  Please mark "resolved" a response that will better help others with a similar problem - hope it was her.

• Whenever I have check the regional settings to enable the Arabic language (from right to left), I get a dialog box insert the CD I did not!

  Hi Srinivas

  I have the same problem, my company is located in Singapore and I ' am assigned to Saudi Arabia, and I need enable the Arabic language (from right to left).  Whenever I have check the box in the locale, I get a dialog box insert the CD I did not!

  Now, is there a link I can use to download this file, preferably through your site (to not be deceived by the other download sites) even if its price?

  Thank you

  Sammi

  http://support.Microsoft.com/kb/821080

  You need your XP OS CD it can work if you borrow one.

• How to get the dialog box 'Disconnect network drive' with command shell in WIN7?

  I know, when I run the following shell command can get the dialog box "map network drive".

  RUNDLL32 SHELL32. DLL, SHHelpShortcuts_RunDLL connect

  But what is the command to get the dialogue box "Disconnect network drive"?

  Thank you!

  Hello

  Thank you for visiting Microsoft Community.

  I recommend you post your questions on the TechNet Forums for the best and expertise advice. See the link below or more information:

  https://social.technet.Microsoft.com/forums/en-us/home?category=w7itpro&filter=AllTypes&sort=lastpostdesc

• When I select this option I get the dialog box 'Create image s system' but it cannot find any 'backup devices on this computer"and lists the error 0 x 81000036

  Error image system original title: windows 7 0 x 81000036

  I'm doing a backup system image.  When I select this option I get the dialog box 'Create image s system' but it cannot find any 'backup devices on this computer"and lists the error 0 x 81000036.

  I have an ESATA connection on my Dell laptop I was trying to make the image on.  I use the unit every day to save files and which works very well.  He just leaves me CCADE with the system image backup...

  any ideas?

  Hello

  ·         You have created a system image backup before that?

  ·         You did it changes on your computer?

  ·         Is your esata formatted NTFS drive?

  Try to save the image of the boot system: http://support.microsoft.com/kb/929135

  Note: make sure that you start the computer in normal mode after a repair.

  See also the linkfor more information about the backup: http://windows.microsoft.com/en-US/windows7/Back-up-your-programs-system-settings-and-files

• I get a dialog box with a copy of firefox is open and that only one copy of firefox can be opened simultaneously.

  I get a dialog box with the following: "a copy of firefox is open and that only one copy of firefox can be open at the same time."

  I don't see where firefox is open.

  How back in firefox so that I can read the links that are in my emails?

  Thank you.

  Sometimes when the FF closes, no not all stops correctly.
  On Windows, start the Task Manager (other systems may have
  different names and / or commands). Select the process.
  Look towards the bottom of the list for Firefox. Click right and then click end task.
  If this problem keeps coming, ask for help more.

• Every time I open a file in Media Player 11, I get a dialog box telling me that Windows Installer is "preparation for installation.

  Whenever I open a file in Microsoft Media Player 11, (11.0.5721.5280) I get a dialog box telling me that Windows Installer is "preparation for installation.

  He tell me what it is trying to install and crashes

  No media plays back.

  Cancellation does not - it retrys with encouraging them. The only way to get rid of the dialogue is Ctrl/Alt/Del and end task. It also closes WMP11

  SP3 Win XP32

  I just installed Office 10

  I ran the repair of Office 10

  I uninstalled WMP11 and reinstalled

  I ran "Fix IT" page Support MS

  I run MS Security Essentials... It is to this day and I run a full scan

  I think you meant:

  "a. initially, box run, type"msiexec /unreg", and then press ENTER."

  I did and it helped somewhat. Message anyway, but he went and the media played.

  If I did:

  "(b) then type" msiexec/regserver"and press ENTER."

  The problem comes back

  I went a step further and ran a restoration of the system to the day, I installed Office - it worked.

• I deleted the creative cloud of the trial and the DM Dream weaver of the trial, after only using it for about 6 days, I tried to re-download the two tests and nothing happens. Anyone know how I can get this done. Please advise, your help will be greatly a

  Hello

  I deleted the creative cloud of the trial and the DM Dream weaver of the trial, after only using it for about 6 days, I tried to re-download the two tests and nothing happens. Anyone know how I can get this done. Please advise, your help will be greatly appreciated.

  Hello

  Also see also software Adobe to trial has expired at the beginning

  Hope that helps!

  Kind regards

  Sheena