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• Since the update to iTunes 12.4.1.6 I don't see my purchased music. When I try to import my old playlists I get a message saying that the library is not a valid iTunes library. Thus, thousands of songs and hundreds of films and I can't see or play one.

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• I try to down load El Cap to my iMac (mid 2007) and I get this message saying that I must have OS 10.11 to perform this task.  Where can I find 10.11?  Apple store has only 10.11.2 or later...

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• I worked on the Web site of our Church and all of a sudden my computer does not connect to the site. I get a message saying that the connection to the server was reset while the page is loading. Can anyone has any ideas on how I fix?

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• Then, Firefox crashes when I try to reopen, I get a message saying that it is already open and must be closed. It is not open and I can't shut it down and have to restart. It is very annoying, as often happens.

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  See "hang out":

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• My spellchecker of Firefox doesn't seem to work; in fact I don't know that there is. I have a hotmail account, and when I try to use the spelling corrector for hotmail I get a message saying that I am using a browser with a built-in spellchecker. Where De

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  This has happened

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  Is as far as I know, always

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• Want 4500: I get a message saying that the "the printer is not connected.

  I just bought a HP Envy 4500 all in one printer.

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  I get a message saying that the "the printer is not connected.

  I can access the built-in web server, so I am sure that it is connected.

  It seems that he is going to sleep but cannot be awoken by activity.

  I checked network settings changed and tried to change the Hello Service of priority higher to 9100 (because the default Internet Printing Protocol) seems odd, but makes no difference.

  The State indicates that the power of the wireless signal is 5 - that sounds just because it's six feet from my PC that has a great wireless signal.

  I uninstalled and reinstalled the printer.

  The restart is only viable if the printer is restarted and sent instantly - work if you wait a few minutes (energy saving option is set to 15 minutes and it's inside that) is the same thing - the said printer dialogus "Opening conection printer" and then, almost immediately, "the printer is not connected.

  If I try to scan I get an error-9923

  Hi @jpkeates,

  Welcome to the HP Forums!

  I understand that you can not print with your HP Envy 4500, once he falls asleep on your computer Mac OS X 10.11. I'm happy to help you!

  Please, try the steps in this guide, "printer offline" or "printer not responding" Message (OS X). It is also important to ensure that:

  Make sure that the multicast is supported

  If you use a wireless network, make sure that muticasting is supported and enabled on your router.

  If the new connection is working, you know that the printing problem is tied to the computer.

  If the new connection does not work, then the printer may need to be repaired or printed using a different type of connection.

  Disable IPv6 (network connection)

  Disable IPv6 on the printer to make sure IPv4 is used on your network.

  If your printer has a control panel with display, find the IPv6 settings in the advanced network configuration menu and set it to Off or disabled.

  If your printer does not display, use the built-in web server (EWS) to disable IPv6.

  From a computer on your network, type the IP address of the printer in the field URL of your Internet browser.

  NOTE:

  If the Web page appears empty, try another Internet browser.

  Click on the tab network or network, and then open the section or page corresponding to your type of network - wired or wireless.

  Select enable IPv4 only (or similar).

  Figure: Configuration example IPv4 using an integrated Web server

  

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope this guide and help the steps!

• My I pad is on version 5.1.1 and I can't seem to upgrade a plus? Model MB293LL, I always get a message saying that your software is up-to-date

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  Is - this device is no longer supported?

  Correct, the iPad 1 cannot evolve beyond 5.1.1.

• Lately when I turn on my computer, I get a message saying. "Windows mail can compact the message store. This can take up to a few minutes. »

  Lately when I turn on my computer, I get a message saying. "Windows mail can compact the message store. This can take up to a few minutes. "It looks like a real message of Windows but when I click on the link"Get help from communities", it does not work. I cancel or close the message, because I fear that the message can be fake and won't open my computer for a virus or worse. Anyone has any info on this particular message? I can't find anything in the help section of Windows. Thank you.

  original title: compaction of the database messages

  Hi Kathy,

  Please click on the orange button at the top of this page that will help you find the right forum for your problem in ads.

  Mike