I get the following error AUDIOSES. DLL is damaged

I get the following on my Compaq Presario CQ62 error when I start Windows 7 'AUDIOSES. DLL is not designed to run on Windows or it contains an error. "This just happened recently. Also, when I click on iTunes or Windows Media, I get 'GNSDKMUSICID. DLL is either not designed etc.etc...

What happened to my Audio file and how can I solve this problem. I have already uninstall and reinstall the Audio of Realteck driver and he says works well.

Thank you. I am a senior retired and I need help. However, I am computer savy.

Hi @Bailen2vc ,

Welcome to the HP Forums!

This is a great place to find answers and information!

You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums Learn how Post and more

I understand that recenly have met a few audio problems.

Have you checked for virus or malware?

Microsoft malicious software removal tool

It is not a recommendation, but a lot of people seem to have had success using Malwarebytes.

You can also view corrupted files.

Go to the prompt of commands and make a right click and run as administrator.

Type sfc/scannow, and then press ENTER.

It will look for corrupted files and try to repair or replace.

If the problem persists you can try to do a restore to a date well known?

You can also use the HP Recovery Manager to help overcome this difficulty

HP computers - performing a recovery of system HP (Windows 7)

Once you have the Recovery Manager open, you can choose I want to identify potential problems and follow the instructions.

Good luck!

Tags: Notebooks

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