I got a phone call saying that my warranty status of the software had expired. Is this possible?
Appellant thern said that my computer has been opened to the motherboard being compromised. As I have been using computers for 20 years and had never heard of this problem before I Hung up. The person said they were calling from microsoft! At their request, I did a search and found many files with the extension *. PNF are these files the result of malicious or no web site software?
I'm running software protection internet norton 2010 and it did not find any problem. Any help on this would be received with gratitude.
It's a well-known scam - don't fall not in phone technical support
Expert MowGreen Windows IT Pro - consumer safety
Tags: Windows
Similar Questions
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I JUST GOT A PHONE CALL THAT MY COMPUTER HAS BEEN HACKED. HE WANTED TO TAKE ME, BUT A LOT OF THINGS. SECURITY ACCOUNT, MANAGE SECURITY, ETC., THE THING IS THAT I GOT MAD. THE ONLY THING THAT WAS WRONG WAS THAT HE CAN HARDLY SPEAK ENGLISH... SO I ROSE HUNG MAD AND HIM ON ME. I DO NOT THINK THAT THIS CAME FROM THE SUPPORT OF WINDOWS LIVE MOCROSOFT? HOW TO JOIN MICROSOFT ON THIS ISSUE?
I JUST GOT A PHONE CALL THAT MY COMPUTER HAS BEEN HACKED. HE WANTED TO TAKE ME, BUT A LOT OF THINGS. SECURITY ACCOUNT, MANAGE SECURITY, ETC., THE THING IS THAT I GOT MAD. THE ONLY THING THAT WAS WRONG WAS THAT HE CAN HARDLY SPEAK ENGLISH... SO I ROSE HUNG MAD AND HIM ON ME. I DO NOT THINK THAT THIS CAME FROM THE SUPPORT OF WINDOWS LIVE MOCROSOFT? HOW TO JOIN MICROSOFT ON THIS ISSUE?
No need to shout (all capital letters.) Most modern publications using a mixture of standard uppercase and lowercase lettering unless they're trying to focus on something specific just because it is easier to read.
You don't reach Microsoft on this issue. It's not their problem more someone is trying to rip you off on your money is the people who printed his problem or someone trying to rip you off your car comes to the car manufacturer. You communicate with the authorities (who will probably tell you that they can do anything with what you little information.)
As long as you don't give them access to your computer, you're probably fine.
If you gave any personal information or leave them on your computer - to worry.
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Has had a phone call saying that my computer has sent warning messages. They want to guide me through the changes to stop the problem. Is it a scam?
It's a scam. Give them nothing.
Contact your local police. -
I just got a phone call from a female called Janice... She said she was from Windows and told me that I have a problem with my pc, and it continues to send Windows error reports? ... My pc works well. I ask for my e-mail address, she said they don't have it, but they're my only phone number! I'm old, but I know I should have to register an e-mail address with them....
Anyone ever had this kind of calls? or is it a scam... I ended the call.
It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for calls.
(such persons may use names other than Microsoft as well)
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* Original title: defraud my computer
I got a phone call from a benny edwards who said Microsoft had found problems with my computer and the pirates had gotten him. As I have had some problems recently with the computer, I thought it was authentic and fell for it? After a long telephone conversation, he forced me to accept that my Bullguard anti virus and my malware Remover is not enough to protect the computer and forced me to buy a program from Microsoft (this man of course) not microsoft. It supports the remote computer, and then forced me to give him my details, name, address, telephone number and age and of course the fool that I am, my credit card number, the penny dropped when he asked the Envoy of money via western union. When I told her that I was closing the phone call, he told fort and wiped a number of things from my computer, the computer wasn't sure. I ran my scanner (twice) bullguard, run my anti malware program, changed my password and order my credit card, is there something more I can do?
To protect yourself, your information and your PC, follow these steps:
- Change your computer password, change the password on your main email account and change the password for all accounts, including your Bank and credit.
- Immediately scan your PC with the Microsoft Security Scanner to see if you have the tools malicious/phishing software installed on your PC.
- As a third step, I recommend that you run the verification of Security Essentials on this page. The check will ensure that the security features in Windows are normally very active and running.
- Personally, I have a clean Windows installation, because something could have been tampered with.
For more information, visit the Microsoft Internet and Security Safety Center
For more information on how you can these types of phone scams, visit this site.
I hope this information has helped. Let us know if you have any additional questions.
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Phone call saying that I am entitled to a refund?
Today I received a phone call from a man with an Indian accent calling himself Andy Smith. He said he was calling from the "Centre de Service Windows", its identification number has been WT0208 (standing WT for Windows technical) he told me that I was entitled to a refund of $241 AUS and I thought scam? But I went with it, he made me get this link off www.teamviewer.com and open it and then tell him the ID and the password, then forced me to go to Western union and click on send money. At this point, I thought "wow take a minute now, why I send money when I'm the one to receive the refund? He said that, because I've been connected to them through teamviewer to send them, I had to make an account and have at least 300 books in my account. At this point, I got really over and told him do not call me again and hung up.
I'm sure it was a scam, but I just wanted to check, someone else had the same?
Hello this message comes from the Netherlands. My mother-in-law received a call from the same 'gentleman', a man of Indian sounding named Andy, who told him that she could not use his laptop computer, but that he would help her through difficulties. Luckely my mother-in-law had the sense to say; I'll call my son in law and you can call in 5 minutes back. I get in a few minutes and the 'gentleman', called once again, he talked to my mother in law and she said. Here's someone for you. So I told the man, I was of the Dutch police, cubercrime and wanted his full name and company name. No No, he wanted to talk to Mrs....? . He didn't know the name of my mother in law. So I asked him again for his name and company and that he stopped the call. His name was Andy from Microsoft and he called a number in Holland 0243840015. When I tried to call this number it responds. I think the number is used as a decoy. Maybe someone can do something with this information.
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We received several calls saying updates could not be performed on our computer. We were warned that the computer may crash. They asked us to turn on our computer and they would try to make updates in this way. I have a question the legitimacy of the request and how they got to our phone number. Please respond by email and tell me it is OK. In addition, the appellant also had a strong accent, it was very difficult to even understand. Thank you for your response.
Scam!
I received a phone call from someone who claims to have a Virus
http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001
(10 Aug-09 &ff; 44 pages/88 posts from 27 Jan-12)Avoid scams phone & other support Tech Cyber scams
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxAvoid scams that use the Microsoft name fraudulently [phone & email]
http://www.Microsoft.com/security/online-privacy/msName.aspx -
I got a phone call saying there was a security problem with my computer.
The appellant said that it was Microsoft and that they need to access my computer remotely. They said that my computer has been accessed by hackers and they could repair the security system. It's for real?
Hello
Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.
Please see:
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Microsoft issues never not solicited for phone calls of support or security.
These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.
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Windows have call me cold on the speed of the computer or its absence.
Hello
Without registering any problem to Microsoft, there will be no calls from us.
Microsoft will never cold call users asking for personal information or gain access to your PC. As much as possible these calls should be reported to your local association of consumer protection agency.
You can check out:'t-fall-for-phony-phone-tech-support/e5576f0a-827e-4fc0-a4b1-707add212065 http://answers.microsoft.com/en-us/windows/forum/windows_7-security/please-read-don
In the United States, you can visit the Web site of the FTC (Federal Trade Commission) to report such issues:
http://www.ftc.gov/bcp/edu/pubs/consumer/telemarketing/tel19.shtm
Or more information and useful tips on how you can protect yourself against fraud please visit:
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Phone call stating that they were Microsoft
Received a phone call saying that microsoft had noticed that my computer has been hacked and they were trying to get my husband to let them log for my computer to solve the problem. Is this true?
It's a scam.
http://www.Microsoft.com/security/online-privacy/msName.aspx
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://www.mypchealth.co.UK/GuideScam.php
If the scammers have authorized access you have the potential for a huge problem: http://ask-leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html
Kind regards...
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Phone call warned that a "hacker" attempts to access my computer.
I just got a phone call indicating that a 'hacker' was trying to acess my Windows operating system. I was instructed to go to the computer and follow the instructions. I don't have that. What is a legal appeal or a scam?
No, it is not legal but an attempt to get to either give someone access to your computer or make you buy a worthless or even dangerous software.
You ask yourself who would call you even if such an attempt has been made. A checking the logs of most firewall routers frequently show "probes" by external connections to a network. Why would they choose you ' help '?
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Microsft security
I got 2 phone calls today claiming to be from Microsoft saying that my warranty on my software windows o/s was exhausted that my pc was sending all sorts of error messages for them and it was so full of spyware and malware and the only way to remedy this was to pay £80 for a years warranty and they would clean my pc otherwise if left intact it would soon crash and be unrecoverable the pc was purchased from Dixons 4 years with Vista Home Prem installed, it's just? , I thought it was a scam as it the phone number was not available, anyone else had this? .Here is some information on this type of scam in the United Kingdom
http://www.BBC.co.UK/News/technology-15690898
http://www.guardian.co.UK/technology/2011/Sep/22/Microsoft-drops-partner-accused-scam
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
You are in luck, that it took so long to find you. Warn your friends.
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I got a phone call from a person in India who says that my computer is downloaded illegally by someone else. I don't know if I should trust him because he wants to me exactly what he said while I'm on the computer
* original title - a particular phone calls *.
Thank you very much I am so happy that I said no.
Hello
You are welcome
Certainly, they may seem convincing well!
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I just got a phone call (no number came as international) to say that Microsoft
I just got a phone call (no number came came as international) claiming to be from Microsoft and Muicrosoft are aware that my PC has programs that can cause my PC unwanted crash. They then asked me to turn on my pc while they could repair. This looks like a scam to me. Has anyone else had this type of call. I asked a lot of questions and the appellant was very vauge but insisting my PC was going to crash. The appellant gave me a number of 1786 6001340 I asked the appellant to put all this information in an e-mail message, which he said he would. We'll see if it happens. I think it is yet another scam that other users take note.
It is a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment. See:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for calls.
(such persons may use names other than Microsoft as well)
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I have just started with a new internet provider and get phone calls from a source to say that they are windows and the need to access my computer because its infected in windows. It is this true.
No, it's a scam, ignore the call.
Just hang up, they are trying to steal your information or to install a virus on your PC.
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