I got phone call

Hi team,

Help, please

My one of 5 s is obtained the blocking and white projection screen and msg is > slide to upgrade

Hello! Take a look at this article.

If the slide on the upgrade screen does not disappear once you upgrade to iOS 9 - Apple Support

If this does not help, try the following steps.

Try resetting your device. This will not erase your data stored on that device.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

Alternatively, you can go to settings - general - reset - Reset all settings

https://support.Apple.com/en-us/HT201559

As a final step, try recovery mode. Turn off your unit, then plug it to your computer with the hold home button. Hold down Home button until you see the logo of iTunes on the screen of your device. After that on your computer, you should see the iTunes window saying that your device needs to be restored to factory settings. Click Restore.

More info here:

https://support.Apple.com/en-us/HT201263

Tags: iPhone

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