I have a computer that runs XP and used to run on Vista. The computer came with an activation key for Vista. What should I do if I want to return it to Vista?

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  Welcome to the Microsoft community.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  ·         What is the exact error message you get on the computer?

  ·         Were there any changes made on the computer before the show?

  Follow these methods and check if that helps:

  Method 1:

  Step 1:

  Check if you have the similar problem in safe mode with network, otherwise you can try to put your computer to a State of clean boot in normal mode and check if it works:

  Start your computer in safe mode with networking

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

   

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  Follow the article to perform the clean boot on the computer:

  How to troubleshoot a problem by performing a clean boot in Windows Vista and Windows 7

  http://support.Microsoft.com/kb/929135

  Warning: After using the boot is a way to solve your problem step 3 follow-up to reset the computer to start as usual.

  Method 2:

  I suggest you to optimize Windows 7 for better performance and check if it helps

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  Hello

  1. what happens when you try to activate Windows?

  2. do you get any error code or error message?

  You will not be able to activate the Windows operating system using the Windows Upgrade DVD. You must have a full version of DVD to perform activation.

  I suggest you to consult the following Microsoft article and check if it helps.

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  And also check out the following articles for more information.

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  http://support.Microsoft.com/kb/940315

  Activating Windows: Frequently asked questions:

  http://Windows.Microsoft.com/en-us/Windows-Vista/activating-Windows-frequently-asked-questions

  How and when to contact Microsoft and support Customer Service:

  http://support.Microsoft.com/kb/295539

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  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

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  ml https://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.HT