I have a Hi - quality laptop computer which, for some reason, the cd/dvd drive does not seem to run anything either just begins to spin and stop to stop anyone can help?
I tried to load several games I've played on this computer in the past, but now, it won't record the CD are in, it just keeps asking for me to put the cd. I tried a cleaning upward and uninstalled the program now, it will not install because it can not find the disc. Help, please!
Try running fix:
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/cd_dvd_drive_problems
If this work try another challenge it:
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
You can also make manual correction under "Let me fix it myself" Windows Vista
Tags: Windows
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My laptop is HP with Windows XP, the CD/DVD drive reads "not accessible".
It is HP laptop with Windows XP, say "inaccessible" CD/DVD drive can someone help here?
Hello
-Did you change on your computer before the show?
-What edition of Windows XP is installed on your computer?Follow these steps and check if they help.
Step 1:
I suggest you follow the steps in this article and see if the problem still occurs.
http://support.Microsoft.com/kb/315350
Step 2:
Run the "fix it" article and check if this is useful.
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the cd/dvd drive does not appear in my computer or in other places! so I can't start the CD
After upgrading windws vista to windows 7, I can't find cd/dvd drive in my computer (sony vaio) .plz I can do to fix this?
Hello Rash0411,
Thank you for your message. First start by going to your computer manufacturer's website and download/install the latest driver for your device. We will check the following:Click 'Start' > right click on 'Computer' > select 'manage '.Click on Device Manager.Expand "readers of CD-ROM/DVD-ROM" (you see a yellow!, or you see your drive at all?)If you don't see any of your drive, you may need a bad connection of your drive power to the motherboard or power.Please let us know.See you soonEngineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.
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I installed the free trial version of lightroom. For some reason, the develop module is just a blue screen. I tried to uninstall and reinstall. I have a new computer with the latest version of windows etc.
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media in the CD/DVD drive is not readable HL-DT-ST DVD-RAM-GSA-H55L help!
How can I fix it?
Step 1: Please do all the below even if you did before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps and happy holidays!
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
I am running Vista Home Premium on a laptop Compaq Presario F700. It is listed in the list of computers of readers, it is listed in Device Manager. The lites drive that the computer boots so I know it is detected. When you run itunes or media player the player does not open. When I push the drive button it will not open. It opens with a paperclip in the exit hole. It cannot read a CD or a DVD. None of the media players even recognize there is a disc in the drive. I tried to run fixit, but it would not drive either. I tried restoring from a previous backup, without change.
Hello
Check / settings (BIOS/CMOS) often F2 so watch the screen as it starts - place CD/DVD
1st in the boot order (remember to put it at the time where the fact).Then put in a DVD to boot Windows and see if the driver works.
If it doesn't then it's a hardware problem.
=======================================
If the drive has worked in the test above, that these can help:
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
The CD/DVD drive reads not my HP laptop.
My problem: I'm trying to upgrade to 64-bit on a laptop Windows 7 32-bit of Windows Vista; However, the CD/DVD drive cannot be read in my computer or Device Manager.
I already tried application Fix - It Microsoft, but to no avail.
I am not confident in working with the registry files, but if there is a simple and straightforward process to follow, I can handle.
Help, please!
Hello
Follow these steps to remove corruption and missing/damaged file system repair or replacement.
Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN
sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlThen run checkdisk (chkdsk).
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html==========================================================
After the foregoing:
References to Vista also apply to Windows 7.
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Do step 2, you would need to know the registry entries to try then to ask the system and
Manufacturers of devices as well as checking with the Mycelial forums. Of course, check for the firm - update
Ware. If you can find reliable registry entries to try and need, we can help automate that
process once the information is known.Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)
Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.
I tried Mr. Fixit, and I still keep getting the same message again and again... It was working fine, less then a month ago.
Hello
19 code means there is a driver conflict such as two devices attempt to use the same resources.
Please make all underneath the same if you've done it before as it's often the total of the process which
solves
the question.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.Normally the above will solve this problem if not work your way down through them, even if you
done before.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
Setup after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsSome DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.--------------------------------------------------------------------------------------
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry settings for your
CD/DVD drive someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
Original title: I try my computer, but for some reason any that it won't let me back. and I get an error message
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas: have problems with window vista home premium
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Hello Mipregunta,
Thanks for your quick response! I suggest that you try to visit the following article for steps on how to solve your problem:
http://support.Microsoft.com/kb/952272
Please let me know if this helps J
Adam
Microsoft Answers Support Engineer
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