I have a HP officejet Pro 8500 a Premium all-in-one. It works great except for scanning.

Similar Questions

• I have a HP Officejet Pro 8500 a Premium e-all-in-one printer - A910n.

  I have a HP Officejet Pro 8500 a Premium e-all-in-one printer - A910n.  I'm trying to Connect HP series, but every time I create and account it tell me to log in using my password of Snapfish.  When I use my password for Snapfish "valid", it comes to request return "invalid password".  How can I fix it?

  If I'm not on the correct Board, please let me know which one I should use.

  Thank you

  Hello. You're on the good advice!  Unfortunately for correcting the offset account problem you meet you share personal information.  To protect your identity and your account security, I will private message you with what HP will need to get your accounts connected HP/Snapfish synchronized upward in order to use web services.

  Thank you!

• Can't scan on HP Officejet Pro 8500 has e-all-in-One Printer series - A910 using Cougar?

  How scan you on an HP Officejet Pro 8500 has e-all-in-One Printer series - A910 using Cougar? Whenever I try, I get the following message:

  Error message: Scanner reported an error - unable to open a session on the device.

  Hi Irossga,

  This document explains how to use the built-in features to your operating system to scan photos and documents.

   

• Print image reversed on Officejet Pro 8500 has e-all-in-one - A910a

  I want to print a mirror image (mirror).  It is possible on the Officejet Pro 8500 has, if yes how?

  To print the mirror image I suggest using a program like paint image editing etc. Flip the image vertically should achieve the results you're looking for. Save the new image if you want to use in the future.

  Good luck!

• HP Officejet Pro 8500 has e-all-in-one printer A910a given to nine (Fax phone part short circuit)

  My phone service was interrupted (no dial tone) and I called my phone provider about the issue.  The dealer has diagnosed the problem and was told that the problem was with my printer. He tested the wiring and found that portion of phone of the printer has been bypass, pick up the phone line and do not hang up, which eliminated my phone service.  I had to unplug the printer telephone wire and wall split decision.  I now have the phone service and I can use the other features of my printer, but I can not use the fax feature.  Please advise... MSROZZIE

  Hi msrozzie,

  Have you tried to contact Verizon to check how they suggest you connect all the devices? One of your previous posts said you would contact them. I wonder what they suggest.

• OfficeJet Pro 8500 a Premium: How can I preset the trays used for printing and copying?

  I love this machine except for one thing. It takes the paper for printing from the lower drawer. So I used the top plate for single supply of envelopes. Then I'm going to copy something and it makes me put the paper in the upper tray, when the lower plate is full!

  How can I determine if just use paper in the lower tray for copying too?

  Hello

  You should change the copy settings to use the 2nd tray, then you can set it as default:

  1. Click the copy on the front panel of the printer.
  2. Click settings.
  3. Click Select status bar , and then select tray 2.

  You can set the default tray by selecting set as new defaults in the settings menu even.

  Shlomi

• HP Officejet Pro 8500 a Premium: print head

  I have a HP Officejet Pro 8500 a Premium e-all-in-one printer - A910n printer on a home network.

  I have known printing issues that point to a printhead problem; but I don't know where.  I lined up and cleaned the print heads HP Print & Scan doctor and the console on the printer.  No luck; My test pages shows the black and magenta blocks, but not blocks cyan or yellow.

  I printed the console power-on self-test diagnostic page; and, he pointed out that the status of printhead is good for the two print heads.

  If I have to replace a print head, I don't know what printhead to replace.  Of what I have posted. It sounds like black/yellow or magenta/cyan failed; or do I have another problem?

  Thank you!

  Thislink offers Fig. printhead problems.

• HP officejet Pro 8500: cannot get a wireless player to work

  my HP Officejet Pro 8500 wireless printing works fine, but I can't get the scanner to work - it does not able to communicate with the HP device. My operating system is Windows Vista. The error message I get when trying to use the scanner by clicking on the icon "HP Officejet Pro 8500 A910 Scan" is "scanner communication cannot be established."

  Thank you for your help

  Hi @utopian,

  Welcome to the HP Forums!

  I understand that you can not scan with your HP Officejet Pro 8500 on Windows 7 using a wireless network. I'm happy to discuss this issue for you!

  Please have a look through this guide to scanning, a 'connection error' or "Computer no. detected" Error Message is displayed when scanning for HP Officejet Pro 8500 has e-All-in-One printers (A910).

  Hope this guide helps!

• OfficeJet Pro 8500 a Premium: my printer driver has changed and it's HORRIBLE

  I have been using my HP 8500 a all-in-one with a few years now with no problem.  Day before yesterday, I met a problem: when I tried to specify certain pages of a document to print, I get an error message.  However, if I chose to print the entire document, it would print.  I assumed that my driver to be updated, so I downloaded from the HP website.  WHAT A HORRIBLE MISTAKE IT WAS.  My scanning utility has changed, I can only print even when I choose to print an entire document.  I can't print at all in an Excel worksheet.  I tried uninstalling the driver and re-install.  I DON'T want to network this printer, but now whenever I have try to reinstall the driver, I can choose to connect via USB, but on the pop - up next, it does not give me the option to proceed.  It gives me the possibility to 'come back' or 'jumps' USB connection.

  What the hell is happening?

  Hi @LMKos,

  Welcome to the HP community!

  I hope you have a pleasant experience here.

  I want to help you with driver/software problems that you are having with your HP Officejet Pro 8500 has e-all-in-one printer and your computer Windows 8.

  It seems that your software is may not be installed correctly, in addition to the common issue of 8.1 to Windows Installer automatically update Windows drivers.

  First of all, with the USB cable plugged in, we want to remove all instances of your printer in Device Manager (so when you plug the USB cable back in during the new installation, it will be seen as a new device).

  1. Open your start.
  2. Start typing 'This PC', it will come under results of research. Right-click on computer and select Manage.
  3. Click Device Manager on the left side.
  4. In the main part of the window, locate in the following categories for all HP entries: Bus USB controllers, printers, imaging devices and other devices.
  5. If you see your HP printer in one of these sections, right click and select Uninstall. Keep an eye out as well for all that said device unknown and let me know if you see this at all (these are also well uninstall).
  6. After have removed all entries of HP, unplug your USB key and leave it unplugged. Do not reconnect the USB until you are asked when reinstall us.

  Next we want to remove printers from the printers and devices folder.

  1. From your desktop, or drag from the right to open the bar of charms, or press Win key + C on your keyboard.
  2. Select settings in the bar on the right.
  3. Select Control Panel
  4. Under hardware and sound, select devices and printers
  5. Right click on each icon you see for your 8500 has (even if there is only one) and select remove an instrument, or delete.

  Once this done, allows to make a cleanboot from your computer (this turns off all non-essential startup programs, so if there is another program running that interferes with the installation we can avoid it).

  How to perform a clean boot in Windows

  Once the computer restarts, try to download the HP printer install wizard to complete the installation for you. It will automatically detect your device and install the appropriate software.

  Please reply to let me know if that solves the problem.

  Good luck!

  

• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• OfficeJet Pro 8600 +: HP Officejet Pro 8600 more e-All-in-One Printer - N911g

  Install HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g January 2013.  No idea what happened but, lately, get an error message and asks to run Device Manager.  Even uninstalled the printer and re-installed but same error.  In the device, yellow icon with exclamation point Manager.  If I click on it, you will see the message:

  The drivers for this device are not installed. (Code 28)

  There is no driver selected for the item or a set of device information.

  To find a driver for this device, click Update driver.

  If I click on put updated driver and click Browse online: Windows not found driver software for your device.

  If I select Browse CD - error of installation is not recommended because Windows cannot verify that it is compatible with your device.  CD provided with your stupid printer!

  3 year old stupid printer and cannot find a way to solve the problem!

  Hi hope,

  Thank you for answering my questions! Please, try the steps in the following order:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. Turn Windows Firewall on or off.
  • Create a new user account. Management of accounts of users and connections (Windows 7).
  • Reinstall using the printer HP install wizard for Windows.

  Then restart the HP print and Scan Doctor and let me know what happens!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope that these steps don't solve your problem and have a nice day!

• HP Officejet Pro 8600 more e-All-in-One Printer - N911g

  Hello, I have just replaced my XL Black cartridge and was invited to share information with HP on my

  HP Officejet Pro 8600 more e-All-in-One Printer - N911g

  part of this info provide clarification to the HP of the actual amount of draws so I'm really curious to know what is the number of pages, I printed the

  does anyone know a way I can find this info please?

  Thank you

  Touch the front panel and use the arrow to the left if necessary to get to the home screen.  Then tap the droplets of four ink at the top right of the screen and press "Print report".    Articles 12-14 will be the total number of pages, pages in color and print pages without borders.

• HP Officejet Pro 8600 e Plus: HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911g and instant ink

  Morning

  Does anyone know if the HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911g is compatible with the instant the ink program?

  Thank you

  Stuart

  @StuartTunstall

  Welcome to the HP Community Forum - we are a community of fans of HP !

  It seems that your printer is not eligible.

  Connected - HP Instant ink > FAQ > my printer is eligible for the moment ink HP?

  I also checked the datasheet for your printer and did not find any indication of instant support of ink.

  Time for a new printer HP brilliant?

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• HP Officejet Pro 8600 more e-all-in-one printer - N911g face 2 of copy or scan on adf?

  I just want to know if HP Officejet Pro 8600 Plus e-all-in-one printer - N911g can do 2 copy or scan on adf faces?

  Thank you.

  Hello

  Based on this, it can:

  Improve productivity in the office with this all-in-one performer who offers vibrant prints and marketing without borders
  materials. You can count on professional color documents for up to 50% lower cost per page per report
  with lasers.1, tap the touch screen to easy-to-navigate to access applications and print from the web without a PC2 - or
  print from virtually anywhere with HP ePrint.3 Boost efficiency in your office with Ethernet and wireless
  connectivity, 4 automatic two-sided printing, an automatic document feeder 50 sheets (ADF) and digitization of glass to the top
  legal - size.5

  Kind regards.

• OfficeJet Pro 8500 has Premium - problem with printing PDF documents

  My boss has the printer/HP Officejet Pro 8500 Premium has in his office. He had problems with the printing of PDF documents. As a general rule, what print is either unintelligible or will have a black line at the top of many pages, even if it's just a 1 page document. No problems printing on other types of documents, only the PDF files. Is it possible to fix this? Thank you!

  Try the following setting and let me know any changes:

  Adobe Reader, launch the dialogue of the printer.

  Click on Advanced Options at the bottom of the dialog box.

  Check the Print as Image checkmart.

  Click OK to approve and try to print