I have a one year subscription to photoshop, previously I had downloaded on an old computer. Now, I have a Mac and install it. But he said: I am already connected on two computers. I've marked the place for me in unlog on those, but it's just if

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• I bought Photoshop SE 13 19 June 15. Now CC Lightroom & Photoshop CC on one year subscription, but there seems to be no reduction pa price £102. Is it true that I have no reduction for buying PSE a few months ago?

  I bought Photoshop SE 13 19 June 15. Now CC Lightroom & Photoshop CC on one year subscription, but there seems to be no reduction pa price £102. Is it true that I have no reduction for buying PSE a few months ago?

  If you don't see any kind of offer for a discounted price as a result of what you have already purchased, then it is not likely a discount offered.  PSE is normally known Photoshop Elements (aka Photoshop Lite)... I expect a discount for a true purchase Photoshop if that's what you mean by PSE.

• I have a one year subscription for creative cloud for students and teachers and I installed it on my old MacBook Pro, but it broke, and I just bought a new. How can I transfer the CC package to the new computer?

  I have a one year subscription for creative cloud for students and teachers and I installed it on my old MacBook Pro, but it broke, and I just bought a new. How can I transfer the CC package to the new computer?

  No need to empty the trash after moving from opm.db to the trash.

  Well, follow the procedure below:

  Launch monitor activity and "Force quit" all processes associated with Adobe as creative cloud, CoreSync, AAMupdater, AAMupdater notify, demon Adobe Crash of the activity monitor.

  Follow the previous steps again, but this time rename OOBE folder OOBE-old.

  Then launch creative cloud app and check.

• Recently I bought Photoshop CC for a PC. I now changed to a MAC and want to know if I can simply exchange the licence, or I have to buy a new one?

  Recently I bought Photoshop CC for a PC. I now changed to a MAC and want to know if I can simply exchange the licence, or I have to buy a new one?

  Hello

  You can actually have installed creative cloud and on two computers, signed as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

• I can't open my apps in creative cloud; whenever I get the trial version and the question to purchase. But I am a member for several years now. We have already removed all apps and installed them, but it does not work. What should do?

  ?  I can't open my apps in creative cloud; whenever I get trial versions and the question to purchase. But I am a member for several years now. We have already removed all apps and installed them, but it does not work. What should do?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I have a creative Member Cloud (one year). As you know, when I download/install delegating creation software, ask the name of user and password. I typed the name of user and password, but it was rejected. Is the user name is the same as Adobe ID? Please a

  I have a creative Member Cloud (one year). As you know, when I download/install software of Creative delegating, askUsername and password. I typed the name of user and password, but it was rejected. Is the user name is the same as Adobe ID? Please advise me.

  Hello

  He would ask your Machine user name and password.

  Kind regards

  Sheena

• I have the one year subscription and I ran more money on my debit card. If adobe stopped the cloud creative until I put a new card debit that has money, but it still does not work? any ideas.

  I have the one year subscription and I ran more money on my debit card. If adobe stopped the cloud creative until I put a new card debit that has money, but it still does not work? any ideas.

  The CC has expired, please make a new purchase.

  Technically, you will need to disconnect & reconnect the CC desktop application.

  Concerning

  Stéphane

• I have only 2 computers, a desktop computer and a laptop computer. Yet, every time I switch from one to the other, I get a message that I am already connected to TWO. It's impossible because I only have 2 and it is not connected. Any suggestions on fixing

  I have only 2 computers, a desktop computer and a laptop computer. Yet, every time I switch from one to the other, I get a message that I am already connected to TWO. It's impossible because I only have 2 and it is not connected. Any suggestions on fixing that?

  Hi Kelly,

  Maximum machines, the license can be activated is 2. Somehow, it seems that on your side the same license can be activated on any 3rd machine as well.

  Activating the license on any other machine, please select the option to disconnect all other devices and try again.

  Reference: connect and disconnect activate Cloud Creative applications (deactivated)

  Kind regards

  Sheena

• I have a one year subscription to creative cloud. It expired Friday so today put in CC news. Does really 24 hours to have my active account yet? I'm on deadline and really need active now. It took 5 minutes year last to register. Why wou

  I have a one year subscription to creative cloud. It expired Friday so today put in CC news. Does really 24 hours to have my active account yet? I'm on deadline and really need active now. It took 5 minutes year last to register. Why it would take 24 hours this time?, I have a one year subscription to creative cloud. It expired Friday so today put in CC news. Does really 24 hours to have my active account yet? I'm on deadline and really need active now. It took 5 minutes year last to register. Why would it take 24 hours this time?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I can't use my Acrobat XI downloaded with my one year subscription. He told me my trial has expired and I need to license it. but I have no serial number.

  I can't use my Acrobat XI downloaded with my one year subscription. He told me my trial has expired and I need to license it. but I have no serial number.

  Hi midan,.

  Your purchased subscription is linked to your Adobe ID

  Please use your Adobe ID to update the licensed software.

  Kind regards

  Rave

• Hi all, I need advice on my one year subscription cancellation and purchase a version the cloud student adobe creative

  Hi all, I have a one year subscription for creative photography of Cloud plan (one year) and simple-app creative cloud for Illustrator membership (one year). I just realized that I could have bought the student Creative Cloud plan for a large part cheaper and have access to a variety of programs. Now, I was wondering if I can cancel my current plans without being charged for the entire amount?

  Depends on when you joined, and how many months you have remaining on your contract.  Early termination means generally pay a penalty, but if it is within 30 days of service, they could wave it.  Contact Adobe via Online Chat customer service.   Click on the blue still need help? key to reach a rep.  Chat hours vary depending on the region.  Contact the customer service

  

  Nancy O.

• one year subscription expired before one year of service

  Hello

  I received a reminder that the one year subscription I paid for May 27, 2014, expires today, 27 April 2015.

  I talked to a representative of yesterday who told me that I have until May 27, 2015. If anyone can solve this?

  Kat

  Try this:

  Contact | Adobe

• Hello, I bought Adobe for download a few years ago and settled in on a Mac Pro. I want to uninstall on the mac and install it on a new Mac Pro. No idea how I can do?

  Hello, I bought Adobe for download a few years ago and settled in on a Mac Pro. I want to uninstall on the mac and install it on a new Mac Pro. No idea how I can do?

  Just download, install and activate using your serial number.  You are allowed to have the software installed and enabled on both machines.  If you do want to keep the original installation of backup you can turn it off by opening one of the programs and by selecting help-> Deactivate.

  Here's a general link for where you can find the download links...

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  If you want a more direct link, you must name the software and version.

  If you need your serial number, you should be able to find it in your account Adobe online if you have registered the software when you install everything first.

• When you configure synchronization how sync manages information on two computers? It merges the information?

  When you configure synchronization how sync manages information on two computers? It merges the information?

  Hello!

  Yes, how Sync is that it brings together all the bookmarks and pushes them to all your devices. Same thing with the story.

  You will lose all the information in one of your computers.

• Hello! My one-year-subscription payment cannot continue. How can I make a payment on my own? Thank you!

  Hello! My months of use one-year-subscription i was completed. Sister was trying to make automatic payment, but it runs aground. How can I make the payment for the month next by myself as I did for the first month? Thank you!

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

  No one adobe will try to Skype with you so beware of scammers.