I have a problem with emails lost in my Inbox after I have them compacted

I compacted my emails as suggested and have done on other occasions without any problems. On this occasion, I lost about 6 months of emails from my Inbox only.

I followed the instructions given to someone else in this site, I opned the recycling box and file found the ".bak" that was missing. I have a right-click on it and then selected 'restore '.

I can't find the file in windows Explorer, what do I do now.

Howard

The bak file will be in the message store.   The files are hidden there, then go to control panel | Folder options | View and uncheck Hide extensions of known file types and also check in to display the hidden files and folders.  Then go to the message store (in OE location is located on via Tools |) Options | Advanced | Maintenance | Storage folder).  Then you can follow the steps here to import dbx or bak file: www.oehelp.com/backup.aspx#imp1.  If it works, I highly recommend what to backup your messages.  Otherwise, if the file will not import, then my DBXpress program (www.oehelp.com/DBXpress/) may be able to recover what was lost.

Steve

Tags: Windows

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