I have a subscription to Adobe ExportPDF. What is it and how do I enter?

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• I have the names of duplicate files, what's happened and how can I solve this problem?

  I'm so screwed!  sigh... I was back up files and moving them from one disk to another... done with thousands of files... it was completely straight and perfect.  now, it seems that windows kept multiple files of the same name, same type.  Why?  How?  the only thing different is the size and date related to them.  dates are often inaccurate, so I don't know which to keep and which to get rid of.  I do not know the extent of the problem, but I know that she completely screwed up all my web files.  I've created several sites and it is now a huge problem.  -What happened?  How should I do?  It's weird.  I am running windows vista.  "never had this happen before."  Thanks for any help you can provide.  I need.

  Hi VICK-TORIA.

  I suggest to follow the steps in the article and check if it helps to solve the problem.

  http://Windows.Microsoft.com/en-us/Windows-Vista/eliminate-duplicate-files

• I have activated a subscription creative cloud yesterday, I tried to open adobe Prime Minister and it says I have no subscriptions... What can I do?

  I have activated a subscription creative cloud yesterday, I tried to open adobe Prime Minister and it says I have no subscriptions... What can I do?

  You may need to work with 1:1 support, so they can troubleshoot further: https://helpx.adobe.com/contact.html?step=ILST_how-tos-troubleshooting_troubleshoo

  Concerning

  Stéphane

• I have a subscription on Adobe cc and I instaal it on a second pc. OK, Lightroom, but failure 47 on Photoshop. I also got the message that I downloaded a trial version, but as I said I am already a customer. What should do?

  I have a subscription on Adobe cc and I instaal it on a second pc. OK, Lightroom, but failure 47 on Photoshop. I also got the message that I downloaded a trial version, but as I said I am already a customer. What should do?

  Han,.

  You should be able to install CC on a second computer, licensing rules allow to install on two computers.

  Please first try to log out and return to: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If you open an application that is part of your creative cloud membership and you see a message indicating that you are running a trial, see this link:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Guinot

• My annual subscription to Adobe ExportPDF. Comment do pour reactivate it?

  Hello.

  > My annual subscription to Adobe ExportPDF has just been renewed on 25/03/2015 (ref ARSY911299207US).

  > You have charged €24,34 on my account.

  >

  > BUT I only has access to the application.
  

  > Comment proceed pour reactivate it?

  >

  > URGENT!

  >

  > Thank you cordially.
  

  >

  Hi francist9639403,

  I'm sorry to hear that you are unable to access your subscription ExportPDF. Please clear the cache of the browser and then connect directly to https://cloud.acrobat.com.

  Please let us know how it goes.

  Best,

  Sara

• I have a subscription to Adobe CC, but he is constantly telling me that my 'free trial has expired "...

  I have a subscription to Adobe CC, but he is constantly telling me that my 'free trial has expired "... I can make it work when I connect, but it's EXTREMELY annoying because I don't have internet at home, so I'll always have to drive down a mountain a few stupid just to fix teaspoon. But then sometimes it stops working again by the time I come home. Help.

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I have a subscription to adobe for the cc 5.5 and rebuilt my computer to the low load the .exe and the second file. I have windows and after clicking on the .exe has nothing happened?

  I have a subscription to adobe for the cc 5.5 and rebuilt my computer to the low load the .exe and the second file. I have windows and after clicking on the .exe has nothing happened?

  If you have downloaded from here: Download CS5.5 products, please see the instructions to extract the files and install your product.

  Alternatively, you can download it here:

  http://prodesigntools.com/Adobe-CS5-5-direct-download-links.html

  Guinot

• Hello. I want to cancel for your purchase of a subscription for Adobe ExportPDF.

  Hello, I want to cancel for the purchase of a subscription for Adobe ExportPDF.

  Cancel your subscription or membership. Acrobat, Acrobat.com online services

• Cancel subscription to Adobe ExportPDF?

  How to cancel my subscription to Adobe ExportPDF?

  Hello

  You will need to redirect this request on the forums Adobe export in PDF format please.

  Thank you

• I have a subscription to Cloud, had my computer cleaned and the need to reload applications how to do this, Ive not icons on my computer

  Hello

  Can you help me? I have a subscription to Adobe Cloud. Just having my computer back to be cleaned and now have extra ram. I should be able to charge my programs (indesign, photoshop), but keep in mind in the purchase, when I already have a subscription?

  Is there a simple way to recharge?

  Thank you!

  Roisin

  You can recharge from here https://helpx.adobe.com/creative-cloud/help/download-install-app.html

  Do not forget that two activation are allowed by CC.

  Concerning

  Stéphane

• I have an old computer running windows 98 when I try to start until you get a date checking DMI Pool error message failure boot ATAPI CD-Rom 07,08 what this mean and how can I solve this problem?

  I have an old computer running windows 98 when I try to start until you get a date checking DMI Pool error message failure boot ATAPI CD-Rom 07,08 what this mean and how can I solve this problem?

  I want to erase the hard drive and use it to install windows xp.

  From what I've read, it could be a number of things that went on the wall. Issue of dead hard drive, BIOS, peripheral USB plugged when starting, etc.

  Does not help, but could help to point you in the right direction...

• I have a subscription of CC photo by using photoshop and lightroom.  I own Acrobat Pro XI.  My desktop creative cloud app keeps saying to update Acrobat DC?

  I have a subscription of CC photo by using photoshop and lightroom.  I own Acrobat Pro XI.  My desktop creative cloud app keeps saying to update Acrobat DC?  I am not a subscriber to the DC?

  Hi ChiefLar ,

  I would like to inform you that you're not subscribe to the Acrobat DC as is the latest version of the Acrobat program & as you XI Acrobat Pro & Cloud membership for photoshop & lightroom, you keep getting the message to upgrade to Acrobat Pro DC (latest version). If you have Acrobat Pro XI subscription, then you can also install the latest version that is Acrobat Pro DC.

  If you XI Acrobat pro as serialized product then you must buy Acrobat Pro DC as improved version.

  Kind regards

  Christian

• I have a subscription to Lightroom CC on my iMac. How can I download a version for my Macbook in my current subscription?

  I have a subscription to Lightroom CC on my iMac. How can I download a version for my Macbook in my current subscription?

  You can just disconnect from the creative application Cloud before you upgrade the machine and then after installation, download creative cloud and sign at the back and reactivate your second indictment.

  Even if you forget to disconnect before upgrade, you have not to worry about Creative Cloud application itself will prompt you that you have exceeded the number of activations and invites you to disconnect in order to reactivate.

• Hi, I am trying to confirm my new adobe first cc membership and something is not on the agenda, he know: and he know: "confirm by submitting your order, you agree to pay the total price as indicated." what this means and how can I do? Thank you

  Hi, I am trying to confirm my new adobe first cc membership and something is not on the agenda, know it: and he know: "confirm by submitting your order, you agree to pay the total price as indicated." what this means and how can I do?

  Thanks, Noa

  Hello

  This message is just to make sure of the price charged.

  Kind regards

  Sheena

• Hello! I have download CC and paid $69.99 but I want to use the programs that I pay for, why, if I pay $69.99, I have to use the test programs? you want to know what I pay and how I can get the services of programs I want to use.

  Hello! I have download CC and paid $69.99 but I want to use the programs that I pay for, why, if I pay $69.99, I have to use the test programs? you want to know what I pay and how I can get the services of programs I want to use.

  Miguelo28272279 for more information on how to solve the connection error preventing your membership to authorize please see sign, activation or connection errors. CS5.5 and later, Acrobat DC.  We invite you to update this discussion if you have any questions about the steps listed in the document.