I have activated a subscription creative cloud yesterday, I tried to open adobe Prime Minister and it says I have no subscriptions... What can I do?

Similar Questions

• Hi, I am trying to install Adobe Creative Cloud and I get error 43. I tried to use the Adobe cleaning tool and uninstall but nothing has changed. What can I do?

  Hi, I am trying to install Adobe Creative Cloud and I get error 43. I tried to use the Adobe cleaning tool and uninstall but nothing has changed. What can I do?

  Hi carlottav39691716,

  Please see the following links:

  Error 43 - I can't download any adobe apps CC or creative cloud Manager

  Creative cloud, re-install-Dungeon error 43

  Error in downloading, installing or updating Adobe Creative Cloud applications

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?

  I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?

  Hey Tyler,

  The cancellation of your subscription to creative cloud-

  Please contact the customer service

  * Be sure that you are logged on the page with your Adobe ID.

• I paid creative cloud. I need first. But I had a month of trial version. And now the money from an account has been removed automatically, but I do not have first. What can I do?

  I paid creative cloud. I need first. But I had a month of trial version. And now the money from an account has been removed automatically, but I do not have first. What can I do?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  I have a copy of CS5 that is bought and paid for, has been installed and works, until I started using the creative cloud. Now it is considered as a trial, and when I enter the correct serial number it says it is invalid.

  Cloud of reading resumes https://forums.adobe.com/thread/2089127 for ideas (see answer #1).

• Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.

  Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.

  White screen

  https://forums.Adobe.com/thread/1249756

  Does not open App | Wheels of progress turn continuously

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

  Creative cloud Installer hangs

  https://forums.Adobe.com/thread/1850512

• My boss asked me to creative cloud. I had to get all the Adobe programs. Before I installed the creative cloud, I installed the test version of Photoshop, Indesign and Illustrator. The test version ran outside and npw it says I have to buy

  My boss asked me to creative cloud. I had to get all the Adobe programs. Before I installed the creative cloud, I installed the test version of Photoshop, Indesign and Illustrator. The test version was missing and npw it says I have to buy the programs that we already have?

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I have creative cloud. The Acrobat Reader will convert my PDF to Docx. Why is this? How can I gewt it works again?

  I have creative cloud. The Acrobat Reader will convert my PDF to Docx. Why is this? How can I gewt it works again?

  You write that you have creative cloud.  Which means that you have Acrobat Pro installed.

  Use Acrobat Pro to convert, not Adobe/Acrobat Reader.

• I use an Apple computer and have an annual package of photography creative cloud. I tried to buy Indesign in addition but was unable to do so. Help, please.

  I have an annual membership of creative cloud for photography. (Photoshop)

  I would like to add Indesign to my package.

  When I tried to buy it I got a message "you have a problem with your purchase please contact support.

  Help, please.

  Ian.

  I use an Apple laptop (2014) with Mac OS (10.9.5)

  For questions of purchase, you will need to communicate directly with the Support from Adobe.

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I used creative cloud perfectly until one day asked me to update and I clicked on the button. All software has now changed from trial version and I have right to use within 10 days. What should I do now? Can I go back?

  I used creative cloud perfectly until one day asked me to update and I clicked on the button. All software has now changed from trial version and I'll lose the right of access of Illustrator, Photoshop and InDesign in 10 days. What should I do now? Can I go back?

  Hi Emily,.

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

  Concerning

  Megha Rawat

• Creative cloud cleaning tool does not open

  I've updated my OS X to El Capitan, and my creative application of cloud Manager does not load one of my Apps (either to install or uninstall). I only get the current blue bars. I read through many forums on this subject now and most seem to say that it is related to a conflict with older versions of Adobe apps on my system, so I tried to wipe by downloading the Adobe Creative Cloud cleaning tool. https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

  But, for some reason I can't open this application. The dmg seems to go, but the program itself does not open. She bounces on my dock for a bit, then finally presents itself as "not responding".
  Does anyone else have this problem?

  Hi Edwarde88677759,

  Please see the links below:

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  If the links above do not help, please follow the steps below:

  1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)

  2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support

  3 turn off the firewall of the security program installed on the computer Internet.

  4. After this sign off cloud creative app connect and disconnect activate Cloud Creative applications

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)

  6 force Quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • After that, everything that said adobe on it do a force quit for her

  7 launch creative cloud app and connect

  Let us know if that helps.

• Hello. My creative cloud do not see my plan photos with PS and LR.

  Hello. My creative cloud do not see my plan photos with PS and LR.

  I paid for this and now I have only trial versions I try to reset also say come out and say in but it is the same - it is the only trial versions. Can you help me with this? (I have windows 7)

  Best regards

  Andrzej

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

• The site where I'm supposed to download the creative cloud app seems not to open. It keeps buffering now. What to do?

  The site where I'm supposed to download the creative cloud app seems not to open. It keeps buffering now. What to do?

  I have a Macbook pro of the retina.

  Hello

  Have you tried it on another browser?

  Maybe try to erase the cookies/cache of the browser and then access the link.

  Reference: Creative desktop cloud

  Kind regards

  Sheena

• Dear Adobe. Creative cloud has different applications. Some try to versions and others may be installed. My question: the apps that said installation, for the bridge of eksampel, is that included my creative claud account?

  Dear Adobe. Creative cloud has different applications. Some try to versions and others may be installed. My question: the apps that said installation, for the bridge of eksampel, is that included my creative claud account?

  Hi Tomas.

  If you have creatively Cloud Complete/All Apps, you should have the complete list of available desktop applications.

  If some show buy or try or judgment, please see this link:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• Is there a list of graphics cards that work perfectly with all the new features of Creative Cloud? I want to update my graphics system and want a model that will be obsolete when the next CC updates the roll autour.

  Is there a list of graphics cards that work perfectly with all the new features of Creative Cloud? I want to update my graphics system and want a model that will be obsolete when the next CC updates the roll autour.

  The "General" cloud requirements are quite low... so you have to ask in the forums of specific program for a special features used by individual programs

  For video editing Premiere Pro, go read it in community: Forum Hardware | Adobe Community