Scan more OfficeJet Pro 8600: Officejet Pro 8600 Plus resize problem

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• HP Officejet Pro 8600 Plus: cartridge problem 8600

  Message seemed to change all cartridges - I changed two a couple of days, so they need not all change - black was about due for a change, so I took them all out - replaced black... had the same message...

  Replaced all - same message now also "one or more cartridges are missing or damaged.  I stop the printer and also rebooted my computer, but the error message is still displayed.   Someone mentioned a hard reset previously, but the link is not led anywhere... can anyone help?  Thank you very much...

  Hi @Paula15,

  Welcome to the HP Forums!

  I understand that you have found a cartridge problem message on your HP Officejet Pro 8600 Plus. I'm happy to discuss this issue for you!

  Please have a look through this guide, an 'ink cartridge failure', not 'compatible ink cartridges', or 'Ink cartridge problem' Error Message appears on the printer. You will want to ensure that you are using genuine HP cartridges does not, and if one of your colors is low or empty, they will need to be replaced as well. Check out this guide, printing with depleted cartridges, for more information.

  Hope this information is useful and have a beautiful day!

  "Please click the Thumbs up icon below to thank me for having responded."

• OfficeJet Pro 8600 Plus connection problem - HELP!

  I have a strange problem: after a few hours, the communication link fell between the computer and the printer.  In this case, IE becomes unusable and not connect what either.  It is replicated on three XP Home machines.   The fourth, a vista ultimate machine, doesn't seem to be affected (yet).  I get the error "the computer scan is disabled.  It cannot be reactivated.  At this stage I can't print.  I can reach the web server embedded on the printer via firefox and can still surf using firefox.  I can ping the printer, but again, once the connection is dropped, no printing or scanning the computer.  The only thing I found that solves this problem (temporarily) is to restart the computer, which starts the cycle again.

  last night, I installed the software on a XP machine and the laptop to test when the connection has been lost.  They lasted from 19:00 on Monday until what I came at 17:00 Tuesday.  The machines were not used.  Once I started using (firefox only), and then they abandoned the connection in a half hour apart around 19:00.  The other XP machine lasted from 19:00 until 07:00 TUE MON, when my wife started to use it and then noticed he fell somewhere between 7 and 09:00 on Tuesday.  A 11:00 TUE restart ran OK until 22:00 Tuesday when the connection has been broken again (and IE is now dead).   The Vista machine works since 19:00 Monday (930 pm TUE) so far and seems to hold.

  printer cable, at 100-a lot of router link speed, IP address static, (also tried 10-half)

  router dlink di-655

  two XP machines are wired, vista is wired and last xp machine is a laptop on the wireless.

  I exchanged cables, rebooted and reinstalled several times.  I have a file a long mile on the telephone support line.  They couldn't remedy.  I asked this to escalate, but who knows when I will get an answer.

  I have enabled firewall - integrated XP

  I uninstalled the antivirus software

  I even put in place with support like crazy suggestions change the channel of the router (uh, it's wired!)

  an xp machine had a 4215 AIO connected via the USB port and the other prints to him via the network, but the printer was deleted machines on a network.

  I can ping 127.0.0.1, which is supposed to indicate that the tcp service is OK.

  I do not have reset winsock... I see a machine being bad, but three?

  malware / virus scan shows no problem.  Once again one perhaps, but three?

  The only thing I can think is that there is something in the network stack XP which is in conflict with the new software of 8600 hours pass.  There may be an operation of the poll which lights up then dies after a while, then he kills IE he is dying.

  When the printer works it's great, but the restart is not a permanent solution to this.

  any suggestions would be greatly appreciated!  I am confused and therefore support.  They send him to the genius, but who knows when they will answer.

  Thanks in advance.

  Our investigation into this issue, we found a workaround solution that will help with this.

  Follow the steps below.

  1. Please go to Hp software-> Printer Preferences - > Maintenance-> advanced settings tasks

  2 selects the second radio under 'Alerts Show', 'don't show me alerts ink when printing.

  3. now restart your PC to make sure that the setting is saved.

  Enclosed is the screen.

  

  Here's a useful support document that can also help.

• OfficeJet Pro 8600 Plus ADF problems

  I have a new machine.  Everything seems to work fine, except the ADF.  Whenever I try to transmit documents in the ADF, it tells me that there is no jammed paper and there is no.  It is brand new.  I tried to turn the slot and turn off machine, unplug the power cord for 30 seconds.  I can scan and copy from the glass, but not from the ADF.  I tried a leaf up to 20 sheets with no luck.  Please help, the ADF file is very important that I am able to use it.  Thanks in advance!

  Hi, DCI,.

  Follow the steps outlined in the document below and let me know what you find?

  http://support.HP.com/us-en/document/c01728503

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• Officejet OfficeJet Pro 8600 Plus: Pro 8600 more will not scan from touchpad after updating Windows 10

  After a Windows 10 update, my printer will not touchpad analyze. It will scan the troubleshooting utility. I unplugged and reset without success. I have updated to the latest version of the HP software for the printer. What else can I try?

  Hello

  You can try to install from the link here:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series-N911/4322915/model/4323647

  Before installing the HP software above, please uninstall your previous version first.

  During installation, select the type of standard or recommended installation when you are prompted by the installation software. If you choose a minimum installation, read the description of each component software with caution to avoid the unintentional loss of functionality of the printer.

  You can check via "Control Panel" > "Hardware and sound"-> "Devices and printers"-> under "printers and faxes". There will be a green check mark is marked to your printer if it connected successfully.

  Hope this helps you.

• More OfficeJet Pro 8600 - Question scan

  Hello

  I recently bought a new HP OfficeJet Pro 8600 Plus printer.  When I scan a document, it is automatically saved in the folder "My Documents" on my PC.  Is it possible to redirect the scans to another folder?

  Thank you

  You can change the target to be analyzed as follows:

  1. From the desktop, click the HP Officejet Pro 8600 .
  2. In the framework Of Actions of Scanner, click scan a Document or Photo.
  3. Select the shortcut used to scan from the left pane, and then click Advanced settings.
  4. Enter the Destination tab.
  5. Click Browse, select the target location to save, and click OK.
  6. Close a window of the HP software and try scanning using the modified shortcut, the analysis should be save into the configured location.

  I also provide information on how to scan on the control panel.

  Please see click on hyperlink below:

  http://support.HP.com/us-en/document/c02921272

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• HP Officejet Pro 8600 Plus Scan quality issue

  Hello

  I just set up my HP Officejet Pro 8600 Plus, and everything seems to work properly.  I am really disappointed by the quality of the images so, so I thought I'd see if anyone has experienced the same problem?

  The scanned images are very dynamic, but are too.  Detail is lost in the scan either because the brightness, or because the scanner is not properly using the resolution I have him ask to scan (600 dpi).  I have tried various different brightness and contrast settings in the scan dialog, nothing helps.  Printing HP and Scan Doctor reported no problem.  Increase the resolution of scanning on the 8600 is not helped either.

  I joined a segment of an image of the 8600 and a lot cheaper all-in-one I expected to replace, a canon mp630.  I have bought the 8600 because the scanner component had good reviews, but based on my experience, that I'm starting to have my doubts!

  Please let me know if you think there's nothing I can do to improve the quality of the scans?

  I use Windows 7 Ultimate, 64-bit.

  Thank you

  Pete

  8600 scan 600 dpi (Note lack of paper grain)

  

  Canon MP630, 600 dpi (capture of paper grain, wash the details)

  

  Unfortunately, I must point out that the replacement was no better.  It's a real shame, old flat scanner HP I was replacing with the ACM was high quality, but the Pro 8600 scanner was simply not enough good.

  Ultimately I exchanged for another manufacturer MFP that produces a large part analysis better (even if printing is not as good).

  I had much rather have paid more for a higher quality scan on the HP, but this option is not available to me, which is a shame!  On the 8600 Pro scan color reproduction was great, but there not only to capture the details.

  You can adjust for color problems in the software, but if the detail is not captured, you can't put it in!

• OfficeJet Pro 8600 Plus: scans with USB, Ethernet 10 Mbit/s but with 1 Gbps

  I installed my router a Netgear router from 100 Mbps to 1 Gbps router TP LINK Archer C8. I use a printer more Officejet Pro 8600 with scanner. Scanned the fin on the Netgear router, it is not scan with TP link sanner. I get an error "Scanner communication cannot be established. I changed to a USB connection and was able to scan successfully. I noticed the printer only has 10 and 100 a half and full speed duplex settings. The scanner is not compatible with a 1 Gbps puts? I uninstalled and reinstalled several times printing software.

  UPDATE : tried the HP Scan and Capture application in the Windows store. Works very well. Must be some type of problem with the native drivers scan and connections broadband.

• HP OfficeJet Pro 8600 Plus - ADF scanning problem

  Hello

  I recently bought this printer and used without problem for almost 2 months. However, right now I am struggling with the ADF.

  When I put a document to scan by ADF, I have a thin, black line on re-impressions. It is on the right side of the page, starts from everything at the top and goes down all the way.

  I have even if it is a kind of alignment line (you know when we write try, or its composition, leave us space on both sides)

  This problem does not exist when I scan and print documents of old school way, aka analysis usual. Only the ADF documents'ed have this problem a little. (The thin black line on things reprinted)

  Any recommendations?

  Best regards

  Update: I did what jason_h suggested in step 1 and it worked, this can be closed:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-OfficeJet-Pro-8600-plus-ADF-copy-scan-line-down-length-of/m-p/2942099/highlight/false#M69757

• HP Officejet Pro 8600 Plus: vertical line when scanning

  I get a vertical line when I scan using the document feeder.  I do not understand when scanning the glass plate. I need assistance to access the mirror slider.  I raised the lid for the loading of documents, but I couldn't find out how to get under the rollers to clean the mirror. Thank you

  The document here can help solve the black lines to scan using the ADF on your HP Officejet Pro 8600 Plus.  From my experience this is almost always caused by a specification on the thin glass on the side left which is used for scanning using the ADF.  Cleaning of this area as described in the above document should solve the problem.  If the initial cleanup does not resolve the problem, it can help to shine a bright flashlight almost parallel to the glass.  For a line on the left side of the printed page, the place will be toward the front of the printer, if the line is on the right side of the document, it must correspond to a specification to the rear of the printer.

  Figure: Clean the ADF scanner glass Strip

• HI, how can I scan a picture and only the witout the rest. On a HP Officejet Pro 8600 Plus?

  HI, how can I scan a picture and only the witout the rest. On a HP Officejet Pro 8600 Plus?

  When I scan I got my photo and all white for the rest of the screen

  It has no function of machine harvest in the 8600 software. To get the exact size, you will need to manually set the size for the scans that you do. You can find the setting by clicking on the blue link to advanced settings in the first scan window. Will take you to a place that will allow you to change the size of the scanning area. Hope that helps.

• 8600 pro more: Officejet Pro 8600 Plus no Magenta

  Shows estimated ink levels screen I have a magenta full certridge which is correct, but the printer will not print any color. I cleaned the print head and the sheet that comes out shows no magenta. I changed the cartridge for a new, everything was good for several days, and the same thing happened. Do I need a new print head?

  Hi mjdiebel,

  I'm sorry that your printer is not turning off any magenta ink.  You have already replaced the cartridge and clean the print head.  You may be able to recover the ink by making another cleaning; but at this point the print head may need to be replaced.

  Here is a document that describes the steps that you have already taken and how to order a printhead if you decide to go this route:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series-N911/4322915/document/c04113542/

  The price of a printing head can be high, depending on the age of your printer, you can decide to buy a new printer instead.

  I hope this information helps.

  Jean

• More OfficeJet Pro 8600 - Apps error - "connection error".

  Hello

  Newbie question maybe, but it made me a bit puzzled.

  I have a HP Officejet Pro 8600 Plus on a wired connection to my router/ADSL modem from the sky, using a static IP address.

  When I go in Apps he pulls the bottom of the list of Apps installed OK, but when I select one from the printer control panel it trying to connect, and then generates an error.  I don't see a place that I have to configure anythign.

  I have a woerkign hp ePrint Center account, ePrint works (finally!) when I send docs to my address email eprint, and also via Google Cloud Print and Apple AirPrint.  While it's not ruining my life, I would like all the functions of the printer to work :-)

  I can print to a network folder, as long as it is on a PC, even if my SIN, it will not print to for some reason, but I guess that's another question :-)

  Any help is greatly appreciated!

  MF668

  Hi MF668.

  Try to define an alternative DNS and check if that can help you:

  1. Tap the wireless on the top of the screen of the printer and look for the IP address is.
  2. Access to the IP of the printer through the web browser on your PC.
  3. Click the network tab.
  4. Under Wired click IPv4.
  5. Under the DNS Configuration, select manual.
  6. Set the address preferably as 8.8.8.8
  7. Set the e-mail address alternative as 8.8.4.4
  8. Click on apply to confirm the change.

  Now, turn the printer off and turn it back on and check for the difference.

  Shlomi

• Re: How to scan legal size in OfficeJet Pro 8600 Plus documents

  How to scan legal size documents in Office Jet Pro 8600 Plus?

  In fact, the problem was located. I is broke and finally called HP support. It turns out that, contrary to the information that I have seen elsewhere, legal size paper MUST be analysed the ADF, not the dish. You can see a white band across the plateau where the search starts. The dish is physically unable to accommodate legal communication. Once the original is loaded in the ADF, the size of the document options now include legal communication.