I have a virus and I'm unable to access my work on laptop. Can change different user still cannot load the software due to the approval of the administrator, and my passwords do not work for administrator help

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• 'Environment of the user' Windows cannot load the user's profile, but you have logged on with the default profile for the system.

  Original title: the user environment

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  Thanks... :)

  This is typical of a corrupted profile.  To recover, perform the following steps:

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    <>http://support.Microsoft.com/kb/555473 >

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  HTH,
  JW

• I am trying to install Norton 360 message is I have a problem with Windows. Tried to download Windows Installer and still cannot load the Norton. Can anyone help?

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• Hello, I can't update Adobe reader. 2753.the error file 'acrosup64.dll' is not marked for installation.

  

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  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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• My crashing after windows loading and I have this message - this device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

  This device does not work properly because Windows cannot load the drivers required for this device. (Code 31)

  Hello

  Have you tried to update the drivers as suggested by Basith M?
  
  Method 1:
  You can run the fix provided in the link and check out them.
  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/GP/hardware_device_problems

  
  Method 2:
  You can also try the procedure described in the link to troubleshoot driver issues.
  Tips for solving common driver problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-driver-problems
  
  See also the proposal contained in the link and check.
  On a Windows Vista-based computer or on a Windows Server 2008-based computer, the Microsoft ISATAP map appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message
  http://support.Microsoft.com/kb/932520/en-us

• I got the message "the u of typed password does not meet password policy requirements, check the minimum password, the password complexity and password history requirements" when changing password

  Original title: password problem

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  Hi MedoXW,

  This means that you must create a password that meets all of the requirements

  1. make sure that the password is at least 6 to 8 characters.

  2. make sure that the password includes at least 1 capital letter, 1 number and a symbol as "!" or "$".

  3. make sure that the password is not one that you have used in the past.

  Follow all these rules and it should work.

  I hope this helps.

• Error of USB host - peripheral controller is not working properly because Windows cannot load the drivers required for this device. (Code 31)

  Original title - USB - IF xHCI USB Host Controller

  This device does not work properly because Windows cannot load the drivers required for this device. (Code 31)

  I have a permanent error on my computer and when I run the troubleshooter I get the above message.  It says Windows cannot load the driver.

  Hello

  USB devices remove all you can - restart the computer - is still there, the error? If it isn't
  It is related to one of the add-in devices that you removed. If she is still there, then, the question is
  either a device internal who can not remove or physically with the USB bus itself.
  If it was not there, add devices at a time until it is displayed - keep in mind that it is
  possible that there are two (or more) devices in conflict over the issue. Once you
  identified the check of the aircraft with the help of the manufacturer.

  1. to find the control panel - device - device - right-click on it - uninstall - Manager then
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  2. same place - double click on the device - driver tab - driver update - to see if that helps.

  3. check with the support of system manufacturer (manufacturer of motherboard for customized systems), their
  online documentation and drivers, diagnostics and ask questions in their forums on all known
  questions. Update the Bios and chipset or other USB drivers.

  =====================================

  If necessary, we will use these additional troubleshooting methods:

  How to fix Code 31 errors
  http://pcsupport.about.com/od/findbyerrormessage/a/code-31-error.htm

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer

  After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer. Also I can't 'manage' my computer because I do not have "permissions". I tried a fix he 45071 and it did nothing.

  Applications, (Norton and McAfee) (including free evaluation versions are notorious for not not upgrade (or uninstalling) itself.) If NIS has been installed for 3 years, you have NIS update at least once and maybe twice (e.g., NIS 2009 > NIS 2010 > NIS 2011).

  [You may want to print these instructions for reference offline. If a step said to reboot, reboot.]

  1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) viaControl Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).

  4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

  NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!

  5. right click on the file that you saved in step #1 above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

  6. do a clean install of NIS 2011 (using your product ID, if need be) & reboot. CF. http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

  NOTE: Do NOT activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.

  7. manually and repeatedly run LiveUpdate (Norton) until you get a prompt "no update more".

  8. open Internet Explorer (only) to http://support.microsoft.com/kb/923737 & run the difficulty.

  9. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 & run that set it by DEFAULT and modes and AGGRESSIVE. [1]

  10. restart once again & test.

  NB: Installation KB971029 disables AutoRun/autoplay on USB connected but not 'brilliant media' external drives (i.e., CDs & DVDs). See http://blogs.technet.com/b/msrc/archive/2011/02/08/deeper-insight-into-the-security-advisory-967940-update.aspx

  ~~~~~~~~~~~~~~~~~~~~~~~~
  [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove Programs (Windows XP) or installed updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• This device does not work properly because Windows cannot load the drivers required for this device. (Code 31)

  Original title: this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) in graphics AMD - 8151 HyperTransport (MC) AGP3.0 Tunnel

  This device does not work properly because Windows cannot load the drivers required for this device. (Code 31) in the graphics AMD - 8151 HyperTransport (MC) AGP3.0 Tunnel, what do I do to fix this help please.

  Jake

  Hey Jake,

  Follow these methods.

  Method 1: Follow these steps:

  (a) restart your computer if you have not already done so. There is always the possibility that the error Code 31 that you see was caused by a temporary problem with Device Manager. If so, a simple reboot can solve the Code 31.

  (b) have you install a device or a change in the Device Manager, just as the Code 31 error appeared? If so, it is very possible that the modification caused the Code 31 error.

  (c) cancel the change if you can restart the computer and then check again the error Code 31. Depending on the changes, some solutions may include:

  Remove or reconfigure newly installed unit.

  Restore a version prior to updating the driver.

  Use system restore to undo the Device Manager recent related changes.

  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

  (d) to remove the registry values filters upper and lower. A common cause of errors in Code 31 is the corruption of two registry values in the class of the CD-ROM/DVD-ROM drive registry key.

  Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following link. http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

  Method 2: Update the latest graphic drivers.

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

• I can find driver for my dvd writer dose not work Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) _ dvd writer ad - 7530 has ata thanks

  Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) has .dvd rw ad - 7530 ata

  Hello

  Code 39 means that the driver is corrupted or missing.

  Please make all below even if you have done some before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  --------------------------------------------------------------

  Also check with your system manufacturer to see if there are any updated drivers for your DVD. Or even if it
  are you can reinstall the 'old'. Many use Windows default drivers however some special aura
  ones. Also check the website of the manufacturer of the car.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• I keep getting phone calls from a man who calls himself from Windows saying: I have a virus and to pay to get rid of him!

  • This man said that it comes from windows and I have a virus and you have to pay to remove! I know it's a lie and paid no attention, but I expect some vulnerable people might do! How can I report to microsoft? Has anyone actually paid these merchant scam?
  Thank you for getting back on this type of scam.
  Yes, some vulnerable people indeed caught up.

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. It is better to avoid being scammed rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it.

  For more information, see: what to do if you think you have been scammed...

  Read more: avoid scams that use the Microsoft name fraudulently