Similar Questions

• I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up Adobe says that it cannot find any subscription associated with my Adobe

  I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?

  Hello Hans,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• Help! For an assignment, I need to use InDesign 2014 to make a digital item. I have the CC with 2015. How can I get the version of 2014 for my Mac

  Help! For an assignment, I need to use InDesign 2014 to make a digital item. I have the CC with 2015. How can I get the version of 2014 for my Mac

  Sorry, I can not explain this. It is not sensible.

  Try going to your cloud creative desktop App. Click on the "gear" icon > Preferences > General. Sign out and then sign in using your Adobe ID and see if it looks different.

• I have Lightroom 3 bought at the College Bookstore. Can I use the LR 5 upgrade for upgrading my LR?

  I have Lightroom 3 bought at the College Bookstore. Can I use the LR 5 upgrade for upgrading my LR? Lucky

  Yes.

• If I subscribe to the applications Adobe CC everyone (students and teachers), how many computers can I use the package on?

  If I subscribe to the applications Adobe CC all (students and teachers).

  How many computers can I use the package?

  Please check the FAQ - Licensing FAQ: can I install Creative Cloud on several computers?

  Thank you

  Bev

• I have two cd - legal key for xp pro windows installation cd, but I lost one cd, can I use the cd remaining?

  Does it matter what CD orig. I use during the installation of Windows xp pro software?

  I use to have the two CD, then lost one, but have still two cd - keys...

  Are all cd is the same

  Hi jeffrey1963,

  Yes, by using a Windows XP CD with the product key genuine matter.

  For the lost CD replacement, see:

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  Thank you!

• I have a printer hp officejet j4680 and windows 7. I can't use the cd to install for analysis.

  I have Windows 7 and I have a HP Officejet j4680, I couldn't use the instillation Cd to install the printer, but my computer has found the driver. The problem is that I have to analyze something and scan Windows fax program cannot find the scanner. How can I make the computer recognizes the part scan of the printer?

  Thank you Sandy

  Hi Sandy. I suggest if you could go to this site http://www.hp.com/customercare and find your product here. Once do you it please download the Setup online to re register the printer on your computer system.

  Because if you don't base drivers will not install correctly.

  Thank you!

• Hello im subscribing to export to Adobe PDF, annual format, but why is it I can't convert the PDF file to Excel or Word document?

  

  Go to https://cloud.acrobat.com/exportpdf and you sign in with your Adobe ID

• I have a full membership, but am still being charged to buy illustrator

  Hi all

  
  I tried and tried to contact adobe customer service regarding this issue, but I can never get through on the cat. I have also searched the forum but can't find not everything related so I apologize if it is mentioned elsewhere.

  I'm on full membership, but I always wonder about buying Illustrator in the desktop application. I initially ran it on a trial, so now I have just the text "trial expired" and the "Buy" button blue next to him in the apps fall down.
  

  I need it as soon as possible for a work so any help would be appreciated.

  See you soon,.

  Lisa

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Stupidly, I recently bought a copy of 14 elements Adobe, then realized my computer doesn't have a DVD slot, can I use this version of items that I bought or I have to buy another downloadable version?

  I bought a copy of 14 elements, but my computer doesn't have a DVD slot! Is there a way I can still use the paper, as I have the serial number on the back, or do I have to buy a new downloadable copy?

  Thank you.

  Dodger

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

• I have only the trial version of adobe after effects cc but is possible that I can use the plugins on this?

  I have only the trial version of adobe after effects cc but is possible that I can use the plugins on this? Specifically trapcode particular cc

  The trial version is any different from the full version, except that it works for 30 days.

• Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (I need at the moment because)

  Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (which I need at this time because they require the serial number). I have already produced cs6. is this technical problem in adobe or what?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  Ask the serial number http://forums.adobe.com/thread/1234635 has a link to FAQ

• Hello I have Adobe Flash Player installed but do not allow it.

  Hello I have Adobe Flash Player installed but do not allow it.

  NPAPI is installed on my Mac but I can't activate it - is there an Adobe customer service number, I can call

• I have Adobe Acrobat standard XI, but at trial as the "compare documents" would include Pro. I tried to download a free trial of Pro, but the installer said that "it has detected a more complete version of the product" - probably my stand

  Okay - just realized that the last screen was asking just for a 'title' to my question!

  I have Adobe Acrobat standard XI, but at trial as the "compare documents" would include Pro. I tried to download a free trial of Pro, but the installer said that "it has detected a more complete version of the product" - probably my standard version? - and stopped installation. It's not clear to me, what are my options for upgrading to Pro, or selectively to have bought the plugin "compare documents" (if possible). I use which is probably a business version of acrobat (i.e. my employer has, not me)-so do not know what catchy limits. I think it's a simple question, but he would appreciate advice.

  -You can not install Acrobat Pro along with Acrobat Standard. You will need to remove Standard in order to install Pro.

  -You (probably) cannot upgrade your license if it is a part of a business license. The license all will need to be upgraded.

  -It is not possible to install only the "Compare document" function as a kind of add-on for Acrobat Standard.

• I have an older version of Photoshop CS4 (disks) and I want to buy a new laptop that has windows 10 probably, I'll be able to install it? I have it on my PC but I want to be able to use it on a computer laptop for when I am away.

  I have an older version of Photoshop CS4 (disks) and I want to buy a new laptop that has windows 10 probably, I'll be able to install it? I have it on my PC but I want to be able to use it on a computer laptop for when I am away.

  Probably not

  An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

  -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

  - or run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)