I have an old computer around 11 years old con I have up datey windows vista home Premium to win 7?

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• Have to reboot windows vista Home premium, but I have no recovery disk. What can I do?

  I bought my computer in January Circuit City and as part of the purchase, they installed windows vista and other programs such as Norton Internet Security. Recently, my system has been "acting" and the folks at Symantec tell me I can get a worm who slipped in front of the protections. Because this worm was now hidden from detection and very probably damaged my registry files, they suggested I have reformat my system and reinstall all of the BONE upward. I searched through the discs that I got with my pc and I have everything EXCEPT the OS! Whats is worse because their people installed, I have the product identification code, but I think that there is another code for validation that I did not. Circuit City is out of business now and I don't know what to do. I know that my currently installed copy of vista is genuine, but what I need to know is that if there is a way I can reinstall vista on my pc without having to buy another copy?

  Hi lxlthr,

  Please use the forum for Support of Vista,

  Please check under your laptop or your desktop to locate a sticker with the product key for Windows Vista.  If they exist, you can probably use another copy of Vista to install, without making a purchase, a new product key.  If they are not located on this computer or anywhere you can find, then you need to get a different product key to reinstall the operating system.

  Note: Formatting the hard drive will erase all data, programs and user settings you have on the computer. If there is no information on this computer and you don't want to lose, or is not guaranteed, you will need to make backups before proceeding with the INSTALLATION of FORMAT / CLEAN.

  Hope this helps,

  Kevin
  Engineer Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Error code 37. I have a model CM5688E gateway with Windows Vista Home Premium. My Optiarc DVD RW AD - 7203 has enough work. How to operate again give idea? The computer is less than 2 years.

  Error code 37. I have a model CM5688 E gateway with Windows Vista Home Premium.  My Optiarc DVD RW AD - 7203 has left a couple of weeks of work.  Anyone have an idea how I can get it working again?

  Hi Sunday47,

  There are many causes of Code 39 errors:

  ·         A required device driver is missing.

  ·         A required binary file is corrupted.

  ·         There is a problem with the file I/O process.

  ·         A driver that refers to an entry point in another binary file cannot load.

  I suggest you try the following steps:

  Step 1: Run the fixit available in the link below

   

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/314060

  If the problem persists,

  
  Step 2: Uninstall and reinstall the drivers.

   

  1. click on start and then click Control Panel.

  2. click on system and Maintenance, click System, and then click Device Manager.

  Note If Control Panel is in Classic view, double-click System and then click on Device Manager.

  3. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

  4. in Device Manager, expand CD-ROM/DVD-ROM drives, right click on the device CD and DVD and then click on uninstall.

  5. When you are prompted to confirm that you want to remove the device, click OK.

  6. restart the computer.

  After the computer restarts, the drivers will be installed automatically.

  Click here for more information.

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• my computer at home base down loaded /my computers certificate of authinticity says I am having windows vista Home premium and I have no disc what do I doto fix the problem in windows vista

  my computer has windows vista basic on it when I went to athinticate, he told me it was a pirate down load that I looked on the bottom of my lap top and I am supposed to have windows vista Home premium. How can I solve this problem with a disc

  Hello

  There is no Windows Vista downloads available from Microsoft.

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  See if you have a recovery Partition:

  There may be a recovery on the drive Partition hard reinstall Vista to how you bought your computer, unless the pirated installation wiped.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• my computer acer have windows vista Home premium and I install Grand update pak2 and remained in safe mod can somebady help me

  my computer acer have windows vista Home premium and I install Grand pak2 and hestay update in safe mod somebady can help me

  https://support.Microsoft.com/OAS/default.aspx?PRID=13014&Gprid=582034&St=1

  Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for SP2 is valid until February 26, 2010.

  Microsoft free support for Vista SP2 at the link above.

  See you soon.

  Mick Murphy - Microsoft partner

• Window Vista Home Premium now, I download again at this same computer and does not activate

  [removed personal details]

  I HAVE THE ORIGINAL OF THE INVOICE WITH ME.
  IF YOU WANT, I WILL SEND YOU.
  Thank you
  KAMAL ARIJA

  Original title: I bought this computer 3 years from DELL with window vista home premium now, I download in my computer even and why you won't turn on

  U cannot activate online after a few specific activations.

  I ask you to join your local team to activate product to the MS Support for assistance:

  www.Microsoft.com/worldwide

  Have you tried to restart by phone?

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.

• I have a HP Pavilion Windows Vista Home Premium, and the D: drive is full.

  I have a HP Pavilion Windows Vista Home Premium, and the D: drive is full. I don't understand how he got that way... but... I've never used windows to the top, however I do back up with my Norton Security.  I'm not a COMPUTER guru AT ALL and am very confused as to what must be saved for me to do a system restore.  I just made a backup on a 16 GB usb flash drive, which included photos, documents, email, contacts and music.  But what of my registry or my drivers I've updated on the latest updates of 2 years and windows?

  So in plain English for the layperson to the computer, lol, can someone tell me...

  1. where should I back up to? (windows, norton?)

  2. what should I back up? EXACTLY, please. lol (I have hundreds of games, I don't want to back to the top if possible)

  3 and... HOW MUCH ALCOHOL SHOULD I HAVE AVAILABLE WHILE TRYING THIS. LOL just kidding. Laughing out loud

  Hello

  Updates must be installed in a certain order and no Service Pack must be installed unless and until it is offered through Windows Update.

  However, try these options:

  Step 1: You can not reuse what already automatically downloaded and installed. You can however save updates and install them manually if you wish.

  Step 2: You can create a system image on the computer. A system image is an exact copy of a disc. By default, a system image includes the drives required for Windows to run. In addition, it includes Windows and your system settings, programs and files. You can use a system image to restore the contents of your computer if your hard drive or computer ever stops working.

  See:

  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-your-programs-system-settings-and-files

  http://Windows.Microsoft.com/en-us/Windows-Vista/restore-your-computer-from-a-system-image-backup

  Also, you can see the following link for more information about Windows backup:

  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-and-restore-frequently-asked-questions

• I have Windows Vista Home Premium and I lost my product key!

  I have Windows Vista Home Premium and I lost my case with the product key to this topic! I really need help! Can someone help me?

  If the operating system is running - use Belarc Advisor to retrieve the key. www.Belarc.com

  If the OS is always installed, but inaccessible, you can still be able to recover, depending on what is causing the problem - come back with details.

  If you have reformatted, about maybe possible get the key - but unlikely.

  If the HD is dead, or you have crushed the old installation, then you are out of luck.

• I put a password for my computer with Windows Vista Home Premium and now I forgot the password and can not even enter the computer now. Is it all the same retrieve this password or what is the next step to use the computer again? __

  I put a password for my computer with Windows Vista Home Premium and now I forgot the password and can not even enter the computer now.  Is anyway to recover this password or what is the next step to use the computer again?

  Hello WillieBouma1,

  You can try this to http://www.wikihow.com/Reset-a-Windows-Vista-Password that will help you with your password (typed in) problem easily. Here is one link: http://www.youtube.com/results?search_query=trinity+rescue+kit&search_type=&aq=f for video detail to achieve this, if you have any problems. I used it a dozen times and it really works! Hope this helps you. Let us know anyway. Make it a great day!

  "And in the end the love you take, is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)

• New hard drive - drive no. - how to install Windows Vista Home Premium on the computer?

  I have an Acer with Windows Vista Home Premium and someone took the hard disk of the computer. They said that it has been damaged and it will not work. I wasn't here when they took out the hard drive. But I went bought a new. It is said that he needs a boot disk to start so I used my Windows XP because it says you can do a dual boot. So now how to make a copy of the Vista startup disk so I can get the version original back on my computer? It's actually my husband and he uses it for his work if any help would be great. I went through the help files and I was told to call Acer. Acer has said that they do not have a boot disk for mine over because it's out of warranty. So now I have no disc and it never even came with one. So, what should I do to get Windows Vista back there? Please please help me. I'm trying so hard to get this information, but nobody seems to have all the answers. Please let me know as soon as possible. Thank you very much.

  I have an Acer with Windows Vista Home Premium and someone took the hard disk of the computer. They said that it has been damaged and it will not work. I wasn't here when they took out the hard drive. But I went bought a new. It is said that he needs a boot disk to start so I used my Windows XP because it says you can do a dual boot. So now how to make a copy of the Vista startup disk so I can get the version original back on my computer? It's actually my husband and he uses it for his work if any help would be great. I went through the help files and I was told to call Acer. Acer has said that they do not have a boot disk for mine over because it's out of warranty. So now I have no disc and it never even came with one. So, what should I do to get Windows Vista back there? Please please help me. I'm trying so hard to get this information, but nobody seems to have all the answers. Please let me know as soon as possible. Thank you very much.

  Hey Amanda Ekker

  Acer would normally you sell records recovery vista for a nominal cost of $

  If they do not have their read below

  borrow a microsoft dvd vista

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  Walter, the time zone traveller

• SP2 is unable to download after failure of computer with windows vista home premium

  My computer crashed and I restarted after the DELL factory settings is a Windows Vista Home Premium but I can't seem to download the SP2 so that I can get IE9. I have SP1, but when I try to download the SP2 it tells me to get SP1.

  Please do not mark a reply as the answer unless it responds to your question.

  It is what is in my previous answer to check what level of Service Pack you have installed.

  «Click Start > right click on computer > left click on properties > see if you have Vista 32 bit or Vista 64 bit installed.»

  It will also tell you which SP you have installed. »

  What does it there?

• I have AutoCAD 2002 a 32-bit program cannot install on my Window Vista Home - Premium 64 bit OS. Can someone help me, please?

  I have AutoCAD 2002, a 32-bit program, I can't install it on my computer which has Windows Vista Home - Premium 64 bit OS.
  Can someone help me, please?

  Hi JohnMcLarnon,

  Welcome to the community Microsoft and thanks for posting the question.

  According to the description, it looks like you can not install AutoCAD 2002, he would be grateful if you can answer this question in order to help you further.

  1. what happens when you try to install, summers - get you any error message or error code?

  2 is the issue limited only during installation AutoCAD?

  3. have you made changes on the computer before this problem?

  I suggest you to see the steps in the following Microsoft article and check if it helps.

  Solve problems with programs that cannot be installed or uninstalled: http://support.microsoft.com/mats/Program_Install_and_Uninstall?wa=wsignin1.0

  Troubleshoot installing or uninstalling programs: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-installing-or-uninstalling-programs

  Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

  If you have any other questions or you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

• I have windows vista Home premium 64-bit installed on my sony vaio cs36gj, which was not install updates. Or running fixit is. How updated?

  I have windows vista Home premium 64-bit installed on my sony vaio cs36gj, which was not install updates. \niehter is running thing fixit. How updated?

  Hi Vishal,

  1. what happens when you try to install Windows Update and the fix, you get any error message or error code?

  2 have you made changes on the computer before this problem?

  3 is the limited issue during the installation of specific updates?

  Problem when installing windows update, see the following Microsoft article.

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2: http://support.microsoft.com/kb/2509997

  Solve common installation issues in Windows Update, Microsoft Update and Windows Server Update Services: http://support.microsoft.com/kb/906602

  
  Notes:

  The following steps include changing the system registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  Back up the registry: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

  CHKDSK: Data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.

  Microsoft safety scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.

  Keep us informed on the status of the issue.

• I have a Windows Vista family 32-bit premium install windows vista Home premium. Now I have no sound.

  I have a family vista premium 32-bit install windows vista Home premium. now I have no sound

  I have a family vista premium 32-bit install windows vista Home premium. now I have no sound

  Huh?

  Try to understand, taking the repeated mention, I guess you're saying that you have Windows Vista Home Premium (32 bit) and you do not have any audio.

  Have you spent at the web page of the manufacturer of your computer support and their section downloads & drivers and got the last audio/HiFi drivers for your specific hardware?  They are those who produced and load of the equipment.

• I have Windows Vista Home Premium 32 bit and I get this "TCP/IP ping command has stopped working" how to fix this?

  I have Windows Vista Home Premium 32 bit and I get this pop windows window advising me "TCP/IP Ping command has stopped working". I click on "check online for a solution", but there is no charge and disappear. I still have the problem, and it's very irritating. How can I remedy outside junking my Tower and buy another?  Thanks for any help on this.

  Hello

  1 did you change on your computer before this problem?

  2. when exactly you receive error message?

  You can follow the methods and see if it helps.

  Method 1
  Use the PING command to verify that TCP/IP is working properly. To do this, ping the loopback address (127.0.0.1) by typing the following command at a command prompt:
  (a) click Start .
  (b) in the search box type command prompt.
  (c) right-click and select run as administrator of .
  (d) type ping 127.0.0.1 and ENTRY.
  If you receive the response of 127.0.0.1, it means that TCP/IP is configured correctly.

  Method 2
  Check to see if the problem exists in safe mode with network.

  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Method 3:

  Alternatively, you can try to reset TCP/IP and then check if it helps:

  
  How to reset the Protocol Internet (TCP/IP)
  http://support.Microsoft.com/kb/299357

  Method 4:

  I also suggest you to download and run the latest Microsoft Scanner on your computer and check to see if it helps:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.