The printing status window interface stopped working

After loading MS SP 2 for Vista, my laptop has stopped working due to a registry error (my best guess). With the help of a the manufacturer Gateway, laptop computer recovery disk works.  Reinstalled the desktop drivers and Dell AIO printer 960 & utilities, but cannot print because of "the printing status window interface has stopped working".  How can I fix it?

Hi Tammy,

I suggest you try the following steps:

Step 1: Run the Fixit available in the link below:

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

 

Check whether the problem is resolved

 

Step 2: Make sure that the printer is set as default.

1. on the Windows taskbar, click the Start button, select Control Panel, and then click Printers. The Printers folder opens.

2. look for a green checkmark beside your printer (Dell A960 printer). This check box indicates which product is the default printer for Windows.

Also, make sure that the printer is not paused or offline.

1. on the bar menu print queue, click on the printerand then locate suspend printing and printer use offline items in the menu.

2. ensure that there is no check box next to each item. If a check mark appears next to each item, click to clear it.

Change-your-printer default

http://Windows.Microsoft.com/en-us/Windows-Vista/change-your-default-printer

If the problem persists,

Step 3: Download and install the latest drivers for printer from DELL website, click here for drivers

 

For more information, see the links below:

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

 

You can check with DELL to known problems

http://support.Dell.com/support/index.aspx?c=us&l=en&s=Gen& ~ CK = mn

 

Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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