I have charges on my account for Xbox live, but not to allow payments and have not used for a year!

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• Why am I being charged to my account for something when I buy even not anything MSN

  Why am I being charged to my account for something when I buy even not anything MSN

  Hello

  Well can't help answers. Ask your bank for more information on
  who is responsible for your account.

  Rob - SpiritX

• Xbox 360 Black Ops 2 I'm connected to xbox live, but when you go to the multiplayer, it says that I am not

  Hey guys,.

  I checked my status on the xbox live for black ops 2 and all said I'm good. So I know that I'm not banned... but I can't play online for only Black Ops 2. I connect to xbox live from the dashboard and then what game to start and go to the multiplayer mode, it then asks me to connect to xbox live, but my profile is grayed out and I can't sign... This only happens with black ops 2, I can play any other game very well. Please help below is a screenshot

  [Moved from Virus & Malware]

  

  For help with questions of Xbox thanks for posting in the Xbox Forums: http://forums.xbox.com/default.aspx or ask the Xbox support: https://support.xbox.com/en-US/

  See also the links in the post of moderator of the community Bill Smithers here:

  http://answers.Microsoft.com/en-us/feedback/forum/fdbk_commsite-bug/Xbox-sort-yourselves-out/a34180a4-fce5-4547-AC03-4ed05b6bfce2

• Xbox live does not work, the download fails with the error: "sorry, Xbox live profiles can not be downloaded now.

  Original title: Jack36014

  Hello, my Xbox live does not work so I tried to download again, but while he was downloading he stopped and he came "sorry, Xbox live profiles can not be downloaded now. How can I return my profile on my hard drive?

  Hi Jack,

  See the following links:
  http://forums.Xbox.com/xbox_forums/xbox_support/f/27/p/348651/1806595.aspx#1806595

  http://forums.Xbox.com/xbox_forums/xbox_support/f/12/p/458494/2277172.aspx

  If the issue still persists, you can post your question in the XBOX forum.

  http://forums.Xbox.com/xbox_forums/xbox_support/default.aspx

  I hope that helps!

• How can I delete my account free xbox live?

  I use it not in all cases and I want to cancel it. When I try to remove my microsoft account I get this message "You must cancel any paid services or a Microsoft Points account associated with your Microsoft account.". On my account, I don't any paid service or points.

  Thank you in advance.

  Hello

  Thanks for asking this question to Microsoft Community.

  If I understand correctly you are facing problems with deleting your Xbox Live account. I will help you by providing appropriate support options to resolve the problem.

  I would recommend posting your query in the Xbox Support Forums. The community in the technical support forum below the link Xbox will be able to help you the best.

  http://forums.Xbox.com/xbox_forums/xbox_support/default.aspx

  Hope this information is useful.

• Why can not reset my account microsoft xbox live

  I called microsoft several times asking them to update my email address and password and they ask me the password of the old e-mail address and I tell them that I do not remember a password seven year to a seven-year old e-mail and more sad about this is I'm stuck on my xbox live account and cannot sign in knowing that the old password e-mail address. Could someone help me you can email me at thanks a lot.

  Hello

  Check out these links:

  Xbox LIVE connection issues:

  http://support.Xbox.com/en-us/billing-and-subscriptions/Windows-Live-ID/Xbox-Live-sign-in

  Find your account Microsoft or the password:

  http://support.Xbox.com/en-us/billing-and-subscriptions/account-management/forgot-Microsoft-account

  Also check out this link to reset the password:

  https://account.live.com/ResetPassword.aspx

  For more information contact Xbox Forum:

  http://forums.Xbox.com/xbox_forums/xbox_support/default.aspx

  I hope this helps!

• Try to pay my subscription to Xbox live with another card, the payment option freezes.

  Original title: freezing payment options

  I'm trying to pay my subscription to Xbox live with another card that the original one was cancelled. When I pay the screen goes to a standby screen and stays there forever. (with the small blue dots going round and round.

  I WAITED 5 hours and nothing happened... !!

  It is not also give me the ability to switch to another card will not let me add another option.

  Help, please.

  Hello

  Your Question is outside the scope of this community, as we have nothing to do with the Xbox...

  I suggest that repost you in the correct forum.

  "Xbox a Preview program FAQ.

  http://support.Xbox.com/en-us/Xbox-one/system/Xbox-update-preview-FAQ

  'Home'

  http://forums.Xbox.com/

  "Xbox forums.

  http://forums.Xbox.com/xbox_forums/general_discussion/f/3817.aspx

  _________________________________________________

  "Xbox Forums directory.

  http://www.Xbox.com/en-us/forums

  General

  • Home/FAQ/Forum policy

  • Community general discussion

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  Xbox support
  Agent hours: M - F 09:00-17:00 PT

  • Xbox 360 support

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  • Xbox on supported mobile devices

  • Xbox on Windows support

  • Networking of hardware information

  • Material information TV

  Law enforcement forums

  • Xbox 360 account Suspensions & Console bans

  • Account Xbox one & measures Console application

  Technical support of Xbox Live rewards
  Xbox Live rewards Squad hours: M - F 09:00-17: 00 PST

  • Xbox Live rewards program announcements

  • Xbox Live rewards Questions

  See you soon.

• Xbox live will not connect to new jersey

  When you try to connect to xbox live it says connection failed

  Hello

  1. what connection you are average (wired or wireless)?

  2. are you able to browse Internet?

  3 did you changes to the computer before the show?

  4. you use computer to connect your Xbox 360 console X box live?

  5. what operating system is installed on the computer?

  You can check the link below to solve the problem with the connection using Xbox live.

  When you try to sign up to Xbox LIVE or recover your profile, you receive the error message: 'sign Xbox LIVE is currently unavailable. Please try again later. »

  http://support.Microsoft.com/kb/912278

  See also:

  Use your computer to connect your Xbox 360 console to Xbox LIVE

  http://support.Microsoft.com/kb/978618

  How to connect to Xbox LIVE

  http://support.Xbox.com/en-us/Xbox-Live/get-started/connecting

  Alternatively, you can view the query on the link provided below for assistance.

  http://forums.Xbox.com/xbox_forums/xbox_support/default.aspx

• Passport for blackBerry wireless active, but not used...

  Hello

  the strange situation is as follows:

  wireless - connected according to wifi for wireless LAN configuration, BBVE also recognizes that this wlan key is connected.

  But: slide down to quicksetup watch activates a Wi - Fi connection, but no wlan SSID name.

  tests of shows: one of the mobile network connection is used by the applications.

  Disabling the closed mobile connection shows under "WiFi" SSID and apps now use the wlan connection.

  later reactivate the mobile networks and the WiFi connection is lost for the apps again...

  sometimes restart fixes this, but then again this question comes backup upward.

  Any suggestions for one more permanent solution (other than reboot until both work)?

  Concerning

  HK

  seems, that I solved it now

  the problem is with a VPN set to automatic connection via the mobile network (only), this forces obviously BB10 to prefer the mobile connection on any wlan connection.

  activation of vpn autoconnect for mobile and Wi - Fi seems to correct this problem.

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• My account has been blocked, but has since been validated, and told me that a new password be sent but a week later I have not yet received it?

  Hello

  My e-mail account (* address email is removed from the privacy *) were blocked around 2 weeks due to a person to hack my hotmail and sending spam, I have since entered the validation process and have received an email to say "we are pleased to inform you that we were able to successfully validate your account information.» A password reset link is sent to the alternate email address you provided. Please understand that the reset password link will expire in 3 days and can only be used once. "This was sent a week ago but I have not received the new password so that I can access my emails. There are documents on my email I need to access emergency so I would be grateful if you could send the new password to the secondary email (my email for work already done) or to this new hotmail account that I opened today as a temporary measure in the meantime that my old account password.

  Your help would be greatly appreciated.

  Gill Andrews

  Hi the gills.

  Hotmail technical support technicians will be best placed to provide you with a new password, I recommend asking your question in the support forum for Windows Live Hotmail for assistance.

  http://www.windowslivehelp.com/forums.aspx?ProductID=1

  Reference: Windows Live Hotmail Top issues and Support information

  Hope the helps of information.
  Please post back and we do know.

• Sort by date does not account for the year

  When I sort the files by modification date he considers only the month and date. The year is ignored, causing very old files appear on the top, for example

  2007-12-14

  02/10/2010

  2008-09-30

  01/05/2009

  Are you in the files by computer / disk / folder or you use a shortcut to get the file?  Shortcuts sometimes do not function correctly, but it generally works very well if you sort starting with the link to the computer (I have just last week took a thread with the same question, and that is the resolution).

  Click the down arrow next to the update and then click on the Group and it will sort chronologically in groups: maybe the option will work.  Painful modified Date works fine on my system, first for files separately and then for files separately.

  I hope that this workaround works for you.  Otherwise (or you do not like the solution even if it works), after return and we will make a troubleshooting complete diagnosis to try to identify the problem and solve it.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I was wondering if there is a way to buy a key product for vista, but not using a credit card or paypal?

  I am buying a product key for Vista Edition basic family.  I have a CD, but the product key is used that I use another laptop with vista running.  The CD provided with my old laptop.  I understand that microsoft doesn't sell vista, but I've been looking online and I don't want to pay with paypal (I don't have an account set up) and I don't have a credit card.  Any suggestion would be great!

  Please note that Windows Vista Home Basic OEM only distributed. If your copy has come pre-installed, then the product key should be in the certificate of Authenticity label. In addition, please note that these copies are not transferable, nor can you get another product key if you still have the old one running.

  You can buy a new product key or contact the Microsoft Customer Service for more options.

  http://support.Microsoft.com/contactus

• Texts and images from Yahoo mail opening page using Firefox 6.0.1 or 7.0.1 are very small, but NOT using Internet Explorer. I used Firefox for years without this problem. Thank you

  I have used Firefox for years. I bought a new Dell laptop 3 weeks ago, came with Internet Explorer. Later, I downloaded FF 6.0.1 that I prefer. After a few days of normal use, the Yahoo mail page newspaper came in lower-case letters and images unreadable. I went to the Firefox Options, once again the Options, then content. All fonts have been at least 14. I unchecked the option to leave the web sites chose their own fonts but always get tiny sign in page. When I copy and past the Yahoo mail URL in Internet explorer, the Yahoo login page is normal in size. I uninstalled FF 6.0.1 and downloaded FF 7.0.1 but who gave the same microscopic text. Thanks for any help. Paul

  See this:
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• Gamepad Xbox 360 but not installed projection in the DM and will not work.

  I installed my xbox 360 controller. It has first been installed a few months previously and showed upward in Device Manager. then I disconnected and never used until today (or so I tried)... now it does not show in the SM, but you can hear the dingding when I plug in and when I unplug the unit, but nothing happens and I can't figure out how to get my pc to recognize it again. Please help... my console real xbox 360 should be disabled so that it works, or can I use it with my pc while the console is still? Help

  Hello

  Here are some steps that you can try before you contact the Xbox team.

  Step 1:

  Connect your Xbox 360 to the computer power turn it on and restart the computer to see if it is recognized by your computer.

  Step 2:

  Try to run Windows update on your computer, if there are drivers available, they will be installed and could help recognzing Xbox on your computer.

  Step 3:

  Check to see if you can recognize the device through other USB ports on your computer.

  For more information, see the article below.

  http://Windows.Microsoft.com/en-us/Windows-Vista/finding-drivers-what-to-do-when-your-hardware-wont-work-with-Windows-Vista

  Also post your request in the Xbox forums.

  http://forums.Xbox.com/

  Concerning
  Anthony

• I need to delete my e-mail account of my laptop but not my desktop

  Help, please! I have a desktop computer and a laptop. I use the same user account and e-mail at a time. I need to remove my email from my cell account only without losing my user account.

  I use Windows 7 Home Premium.

  My user name is the same as my email account.

  Sorry about that. I suspect that nobody has really worked what it is you are trying to do. In Windows 7, it there was absolutely no link between user account data and a process of e-mail or the program you may be using. If you use Windows Live Mail, you can delete an e-mail account by right-clicking on its name in the folders pane and selecting remove account. This will remove all records of account and permanently remove their content. If there are messages that you want to keep in a folder account, move them to the folders defined by the user under storage folders before you delete the account.

  If this isn't what you mean, so please explain a little more clearly what you are trying to do.