I have install help for elements 11

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  Please explain your question a little more away. Here's your scenario?

  1. you have installed Adobe Premiere elements 13 (on which OS computer?) Supposed the installation disc and the default location on the Local c drive.

  2. you insert your installation disc in the tray of the burner, the burner is the E drive? And, you get an empty message E drive instead of automatic reading

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  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  PE 10, 11, 12, 13 - https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

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  If you had purchased the update serial number, it will ask for the previous qualifying version number.

  In this case, better communicate with Adobe customer service and check with the question.

  Contact the customer service

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  No, unfortunately you can not. With a quite old version as the PSE 4, your only real option is to buy currently sold version - PSE 13.

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  Paul