Vista can not read CD or DVD after you connect USB/eSATA 1 TB external HARD drive

Hello

Can anyone help, I have had this problem since I connected an external hard drive. Vista cannot read drive, its visible in Device Manager, but has an error code 19.

The drive works fine if I try a bootable CD/DVD.

Have you tried the fixed charges:

KB/314060

KB/929461

Kb939052

Kb952951

KB/316529

GP/CD_DVD_Drive_Problems

GP/hardware_Device_Problems

Not that helped solve the problem.

Would be to remove the old USB devices of assistance from the registry? How can I do this safely?

Thank you

Tim

Hi Rob,

Thanks for the son. HP do not have an update of the firmware.

DevManView let me see all the devices that are installed.

I disabled the device I think about the origin of the conflict, but which has not set a problem.

I'll have to get the keys to void Current Control Set.

Thanks for your help.

Tim

Tags: Windows

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