I have not received a key after my surgery.
2 days ago, I bought the package of Photoshop photography program Adobe CC for $9.99 / month with my credit card. At this point, I had CC Photoshop and Lightroom 5.4 installed as trial versions. After the transaction has been completed, I clicked on a "Download" button next to the transaction on the "transaction history" screen When the download is finished and I accessed PS a message appeared on my screen saying that it is a free trial for 30 days. I have not received a confirmation e-mail or a key. My order number is: AD001323687AP. Thank you.
you do not use the key/serial number with cc. your adobe id allows you to activate your trial to full versions.
in ps and lr, click Help > sign...
Tags: Adobe
Similar Questions
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has not received a key after my surgery for ExportPDF
I had ordered on 21 March. You Treaty my credit card, but I don't have the key.
Hello Ray,
Processed in accordance with our discussion.
Please let us know if there is no more need help.
Concerning
Farid Atrre
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I have not received serial number after buying Adobe first pro (monthly subscription).
Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.
Creative cloud subscribers use their adobe ID to activate their programs.
Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), apps download Adobe Creative Cloud | CC free trial Adobe
Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.
the desktop application gives you access to the cs6, cc and cc 2014 apps. and probably more in the future.
If you already have the cc desktop application and you need to refresh your adobe id, sign in, and sign out | Creative office cloud app
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I have not received an activation code.
Hello. On 4 January I paid the subscription at Mr. Up to now I have not received activation key. I tried to followed by the command by ID, but the system have not found my order. What should I do?
Hello
I see that you have the subscription to Muse. If the throw his request for serial number please try the steps I have provided in the thread below.
Please let us know if this is not the case. Please provide us with some screenshots for better understanding.
Concerning
Vivek
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I bought after effects CC from the Adobe website. The screen flashed a messaged saying "your request". I have not received an email from Adobe yet with an activation code. When I check my account it says I have no purchase. Don't know what to do next.
Hello
Please see the following links:
Manage your creative cloud membership
If you still need help please contact support: contact customer service
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Let us know if that helps.
Kind regards
BANI
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I have not received emails since July 15. What can I do?
I have not received emails etc. Since July 15.
On Saturday, July 21, 2012 14:28:11 + 0000, valleygreen wrote:
I have not received emails etc. Since July 15.
Start by giving us a few details about your problem. Please answer
all the following questions:1. what email program are you using?
2. what version of Windows?
3. who is your ISP?4 have. what changes you done the or after July 15?
5. that means "I don't have to receive email etc." means? Exactly how
you try? What happens when you try? If you get an error
message, please quote verbatim.6. that means the "etc" to "I don't have to receive email etc." mean?
What else have you not received? What other problems do you have?Ken Blake, Microsoft MVP
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I need help I bought bright room 6 adobe photoshop light Room 6 version I have the dvd and they gave me a redemption code, I typed in it and he said it was a success, and yet I have not received an email... .i could not access right room because his request because the key and I don't have not any e-mail regarding the key to some body help me please what wrong?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
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I have not received the email so that I can install the new Firefox.
I downloaded the new version, but he says I'll get an e-mail so that I can install it then. I have not received this e-mail.
You need not register to install Firefox. Newsletter registration is optional.
For 29 of Firefox, you can use the integrated update. Try:
Help > about Firefox
Firefox must immediately begin to download the update.
Does it work?
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My first attempt seemed to work although I don't not re-install all the drivers at this time here. When I then turned on computer, I got a white screen. I took advice and tried to install xp again. I get regarding the selection of CD/DVD to install (enter), then I press any (I have not pressed a key any), screen is empty, and that's all.
Hello
It seems that this computer is not able to detect the drive. Use the steps described in the article mentioned below to clean the disk, and then try to install XP.
How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
http://support.Microsoft.com/kb/321641
If you are able to boot to the desktop without inserting the disc, please perform a flat installation.
How to perform a flat Installation of Flat copy CD to hard drive:
http://support.Microsoft.com/kb/294727 -
BlackBerry 10 Z10 STL003 have not received updates to 10.3
I have a STL003 Z10, my position is that the India. And I have not received updates for 10.3. Done what does not
We always expect that your operator to release. If Att release him, you'll probably need to remove the sim card to get the update. ATT has not released the update either.
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Original title: Hotmail
I have not received e-mails from last week. I just tried to send a test email and it says that my account is not available?
The first step in troubleshooting is to clear browser cache/cookies. (you must clear all cookies)
* For Internet browser explore & MSN butterfly: simultaneously press CTRL + SHIFT + DELETE, and then click on remove
For Google Chrome: Simultaneously press CTRL + SHIFT + DELETE, and then click clear browsing data
For Firefox: Press CTRL + SHIFT + DELETE, and then click clean now
(other browsers are similar)If you clear the cache is not help meet these.
You access your e-mail via a web browser or e-mail client? See the differences between them here
You have problems to access other accounts on the same computer?
The same problem exists when you use a different browser?
The problem persists on other computers? -
Hi, I bought acrobat adobe pro ms with order number: 12287735659 but I have not received the download link and the serial numbers of adobe and had this message there is a problem processing your order, please contact our Service team customer to 800 448 1642 for assistance. my credit card is already loaded, but not received numbers.please series suggest
Hi Kunal,
If the problem still persists, can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products.
Please do not hesitate to me message in person if assistance is needed.
Concerning
Stéphane
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I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?
I use a mac
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Hello 11/18/2015 I bought Illustrator photo and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
This Saturday, I paid my student CC 2015 version but I still have not received my code or a verification email...
Purchase and process of eligibility verification information can be found here:
Please visit the FAQ of the teaching Creative Cloud for business / training FAQ
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