I have purchased a license but get box trial telling me to connect.

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• Acrobat pro, I have a windows license, but am moving to an imac... How can I do this?

  for

  Acrobat pro, I have a windows license, but am moving to an imac... How can I do this?

  You can't get a serial number of Mac for a version of Windows in Acrobat 8. Version 8 is way too old.

  You will need to join the Cloud and get Acrobat or buy it outright.

• Purchased the license, but can not download images without watermark.

  I'm working on a mac.  Am good click image in the library of t (which shows that I have purchased the license), then tried 'record as that "image of the office, photos, downloads... and still and always saves with watermark. Help, please. Thank you.

  Sorry for the very late reply, Catherine. After reviewing your post, it seems you are trying to download the thumbnail and not the actual image under license. This link will help you get the image under a license downloaded. Cannot download Adobe Stock images

  EBQ

• My MacBook is not connect to my Time Capsule to back up.  IMac my wife backup fine and our wifi works, but when I try to save, I get a message telling me to connect to the T. C. when it is available, which is never.  Help

  My MacBook Pro is not connect to my Time Capsule so it backs up.  IMac my wife backup fine and our wifi works, but when I try to save, I get a message telling me to connect to the T. C. when it is available, which is never.

  The problem started when I upgraded to Yosemite, sometimes back.  I am running 10.10.5.

  The MacBook Pro...

  Click the 'clock' Time machine at the top of the screen of the Mac

  Click Open Time Machine Preferences

  Click Add or remove from your drive

  Under the heading of backup disks, click on the drive it to highlight (probably named 'Data', unless you have changed the name of the drive)

  Click remove disk

  Close the windows

  Restart the MacBook Pro

  Click the 'clock' Time machine at the top of the screen of the Mac

  Click Open Time Machine Preferences

  Click select drive or Add or remove disks

  Choose the Time Capsule drive (probably named 'Data') by highlighting

  Click use the disk

  Close the windows

  Wait a while to see if a backup is performed

  If you want to manually run the backup, click on the Time Machine clock icon, and then click Backup now

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• have tried four times to get the trial version of captivate 7 to download on my windows 7 64 bit

  have tried four times to get the trial version of Captivate 7 to download on my windows 7 64 bit desktop and displays download manager a message, it is not compatible with my ie11

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• I have a valid license, but Adobe can not [insert profanity here] find

  I bought a complete copy of web premium CS4. I upgraded to web premium CS5.0, CS5.5 (which contains a copy of Flash Builder 4.5 premium) and now CS6 & design (who abandoned FB now be confusing)

  That is the lesson of history on. If I have a serial number of FB4.5 premium of CS5.5, then surely, I have a full licensed copy.

  Now. When I tried to move to 4.6 4.5, it was such a terrible bloody mess that I thought I would try to buy the adobe store upgrade just to finish. I paid £38.00 I think, but of course, it was just to upgrade a stand-alone product. Not a single one that came with CS5.5, so it did not work.

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  What the... I'm supposed to do to get to 4.7?

  This is what happens when marketing people make such blunders with flex Standard, Premium, flash builder, bundled and standalone.

  I awoke to the words HELP ME on bumps on my stomach this morning
  

  @Neil: I apologize for the incorrect information you have been given by the media - editions Creative Suite 5.5 which included Fb 4.5 are elgible for a free license of Fb 4.7.  Please fill out the application form at http://www.adobe.com/go/fb47_serialkey and if you are having trouble, feel free to contact me directly via scastle on adobe.com.

• try to update and install the apps but a box opens telling me to enter my password

  I need to update / install new applications in CC, but he is acting as if I have the wrong password. I have no trouble signing in Adobe. Only CC

  I'm trying to update my adobe applications and install new, but a box pops up telling me to enter my password to continue, so I get my Adobe ID password and it does nothing. The box shakes back as the password is incorrect

  Laigha,

  It's probably your operating system that requires the password. Try to enter that instead and see if it works.

  moved from Adobe Creative cloud cloud download creative & install

  Guinot

• I have a site license, but when I updated for first CC 2015, it became a trial version

  I'm running a lab with 25 licenses.  Currently, all computers run CC 2014, because the new version became available too near the beginning of the semester for to feel me comfortable changing.  I wanted to try the first new, I have so installed on a machine.  I launched first CC 2014, says to check the updates.  He forced me to update my client CC and then to connect.  I installed the new version in addition to the existing version to maintain uniformity in the laboratory.  However, the new facility came as a trial version.  I ignored the warnings, thinking that my license key would certainly, but he never did, and the new version is now expired.

  How can I get CC 2015 to recognize the license? How to avoid this hiccup when the time comes to upgrade the lab this coming may?

  It ended up being something Enterprise Education.  Once, I was a person who subscribes to the CC.  I used my year in order to evaluate the new version and also watch my video montage of highlights from Apple to Adobe or avid of switching.  I chose Adobe, and we got 25 licenses device (distinctions and terminology can be confusing Adobe).

  Enterprise application are usually resolved slightly differently, and the recommended approach for the installation of new applications is to circumvent the CC app and then use another program to create packages that you deliver to the target machines.  Of course, you can use the CC app, but in this case, he's trying to these programs with your Adobe membership identification code

  For some reason, my Adobe ID shows me as an unpaid individual.  If this is true, it is not the whole picture.  I'm also manager 25 licenses device, but soft CC doesn't seem to know that.

  In the end, I had to use the other program to create a new 'key serialization' that I started on the problem computer.  This key converted first to an advertisement without license single user to a licensed application fully operational.

• Creative cloud not recognizing that I have purchased a license, only allow me a free trial of Photoshop

  Hello

  I recently bought a license of cloud to create to a co-worker. The initial download of the Creative Launcher of cloud package, I have created a new package, entered my license code that has been accepted and then selected who I want before installing apps.

  When enter Adobe Creative Cloud and selection of apps to download now don't seem to be recognizing my license, as it is only allowing a free trial or purchase the option for most applications. This license has been purchased with Photoshop in mind.

  Thanks in advance for your answers,

  Alex

  Hello

  Please open the hosts file and remove Adobe.com enteries

  Windows:-hosts of the C:\Windows\System32\drivers\etc\

  MAC: s ' please click on 'Go' > go to record > / etc, open "hosts" of the folder and check for all inputs of Adobe.com

• I don't have a fax machine, but get a fax message when I try to print something on the internet and can not get rid of the pop up so how to fix?

  I have dealt with this problem about a week. I turned off the computer completely overnight, but it does not correct the situation. I can't print anything the Internet as long as the fax message is out there. I don't have a fax machine and do not want a.

  What is this message onfax?
  Difficult to understand how this is a problem of Firefox support Firefox doesn't have any fax machine capabilities.

  By chance, do you have a printer all-in-one that can receive a fax message? Printer, scanner and Fax combined.
  
  If so, try looking in your owner's manual for this all-in-one knowledge how to print this message. Or view a support forum for this all-in-one printer of brand.

  Maybe your problem is with the functionality of Scan and Fax in Windows 7?
  
  http://Windows.Microsoft.com/en-us/Windows/faxing-FAQ#1TC=Windows-7

• I have Windows 2010 now, but get a conflict when you try to run a CD-ROM that unfolds only my old version of Windows 1994

  I use Windows 2010.

  The CD-ROM, I'm running is: MASTER databases THROUGH InteLex Corporation (http://www.nlx.com). It works on my old 1994 Windows, but with my new Windows 2010 I get incompatibility. Troubleshooting compatibility has not worked for this CD-ROM (BVIEWS.exe).

  How can I get this expensive CD-ROM to run on my new computer? I need it for my work.

  IntelLex reports that its CD-ROM does not run even after installation of XP Mode.

• I can't activate a VM XP, I have a VLK license but the machine has been built with an oem license.

  I can not activate a virtual XP machine.  the virtual machine is a clone of a pc that has since been erased.  the original machine was probably activated with an OEM key.  I tried activating by phone and putting our license key of Volume without success.

  I would be grateful for any suggestion.

  Thank you very much

  Heh!

  The key to the report is an OEM_SLP key, rather than a Volume key-

  The key of COA_SLP supplied with the original computer cannot be used to enable this virtual machine either, because he reuires to use on the original material.

  You can not use a license upgrade for the virtual machine, because there is no base license - so you are limited by the terms of the Windows license using a retail for Pro license, and then upgrade which (if necessary).

  The key here is most likely another valid - but installation is almost certainly classified as non-authentique, due to the presence of the multitude of the OEM.s in the BIOS - unless you use XP Mode in a Win7 machine

• I bought a subscription of dreamweaver through amazon, but get the trial offer when I try to download.  I have to pay the subscription for 3 months now, but cannot access the program.  I have installed and uninstalled creative cloud several times v

  Anyone know how I can get this program?  I'm paying for it but could not get anything other than a free trial!

  Hi John,.

  I checked your account details.

  The subscription is not yet activated.

  Please see this document to activate it:

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Let us know if that helps.

  Concerning

  Megah Rawat

• I have an active subscription, but get the message "subscription expired".  I can't start my apps.  Help, please!

  My membership shows as active, but I cannot go beyond this error - I have tried to uninstall everything and reinstall - nothing seems to work.

  Hi Adam,.

  Please check the help below document:

  'Renew your membership' window appears when you launch a creative cloud application

  You can also see the thread below where this issue has been addressed:

  software creation says cloud my free trial has expired, but I have a paid subscription

  Kind regards

  Sheena

• Madam, Sir, I have purchased a license lightroom with a cd and serial number. Where and how lightroom I should download to add serial number, I've already bought? Hanks

  Where can I download the lightroom program?

  Hi taniad76203745,

  Please download and install Lightroom from the following link: Download Photoshop Lightroom

  This link will be valid if you purchased Lightroom 4, 5 or 6.

  Kind regards

  Tanuj