try to update and install the apps but a box opens telling me to enter my password

I need to update / install new applications in CC, but he is acting as if I have the wrong password. I have no trouble signing in Adobe. Only CC

I'm trying to update my adobe applications and install new, but a box pops up telling me to enter my password to continue, so I get my Adobe ID password and it does nothing. The box shakes back as the password is incorrect

Laigha,

It's probably your operating system that requires the password. Try to enter that instead and see if it works.

moved from Adobe Creative cloud cloud download creative & install

Guinot

Tags: Adobe

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