I have an active subscription, but get the message "subscription expired". I can't start my apps. Help, please!
My membership shows as active, but I cannot go beyond this error - I have tried to uninstall everything and reinstall - nothing seems to work.
Hi Adam,.
Please check the help below document:
'Renew your membership' window appears when you launch a creative cloud application
You can also see the thread below where this issue has been addressed:
software creation says cloud my free trial has expired, but I have a paid subscription
Kind regards
Sheena
Tags: Adobe
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Please specify if you have purchased DC Acrobat or Acrobat 11 or upgrade you to the latest patch for Acrobat 11, that is to say 11.0.11 so that we can help you accordingly.
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