I have two HP printers and all often, I get a message that there is no printer
Original title: from time to time, I get a message that there is no installed printer. I have two printers. I have to turn off everthing and restart the computer. Printers appear in the control panel
Printers are both HP
C7280
F4180
Hi June, Col.
1. When did you start to question?
2. you remember to make changes to the computer recently?
Method 1:
Try the Fixit printer mentioned in the link below and check out them.
Solve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems
Also try to uninstall the printer and try to install one at a time and check.
You can uninstall all the printer drivers, programs and features as well as Device Manager.
Method 2:
Step 1:
Uninstall the drivers from programs and features.
a. Click Start.
b. type appwiz.cpl in search, and then press ENTER.
c. find the printer driver packages, right click and uninstall both packages.
Step 2:
Then uninstall the printer since also Device Manager drivers.
a. click on start
b. type devmgmt.msc in search
NOTE: Click on view the hidden devices on the view menu in device managers before you can see devices that are not connected to the computer.
c. you find devices to printers, right-click on it and select the option uninstall
After the uninstall, try to install one printer and check if it works. If it works, then try it with the other and check.
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
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Tags: Windows
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