I just bought the version studying for my 14 yr old daughter and want to download on his Wacom tablet... How can I start?

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• Hello; I just bought the annual cc for students; After installing it on my workstation, I tried to do the same thing on my surface, but it seems that I can't. Anyone know if the version of the student cannot be installed on a single pc? Thank you

  Hello; I just bought the annual cc for students; After installing it on my workstation, I tried to do the same thing on my surface, but it seems that I can't. Anyone know if the version of the student cannot be installed on a single pc? Thank you

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  Also creative cloud cannot be installed on a Surface of 3 pro:-Cloud Creative and Microsoft Surface Pro 3 | Creative blog Cloud by Adobe

• I just bought the creative suite for windows, but I have a mac, so how do I fix or get my money ba

  I just bought the creative suite for windows, but I have a mac, so how can I fix it or get my money back?

  Contact support and get this sorted out.

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

  BTW, the swap of the platform is for the current version of the Adobe software, if you have older version then you will need to get cross-platform update.

• I just bought the items 14 for Windows, but I need it for Mac. How can I change?

  I just bought the items 14 for Windows, but I need it for Mac. How can I change?

  After the weekend... To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• I just bought the app photoshop for a student, but when I go to open it in my application it says that I have to buy when you already took my payment for it. Please help me!

  I just bought the app photoshop for a student, but when I go to open it in my application it says that I have to buy, when adobe already had my payment for it. Pleas help me!

  Hi Charlotte,.

  Please check the help below document:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Kind regards

  Sheena

• Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install once you have u

  Hi, I bought the creative cloud for a year. I uninstall and now I need to install it again, but whenever I connect my productnumber write he still wants me to buy the product I already bought. How to install after uninstalling it?

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  You can also view the nets below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

• When I try to download the disks of the instillation of a standard Adobe suite create 2 that I bought, the license number is associated with an old Photoshop and asks me to check this program and get on my new labtop. My new labtop has o

  When I try to download the disks of the instillation of a standard Adobe suite create 2 that I bought, the license number is associated with an old Photoshop and asks me to check this program and get on my new labtop. My new labtop has no former software adobe on it. Why can I simply use the install CD?

  If you have a cs2 license and you are trying to install cs2, error: "Activation Server unavailable". CS2, Acrobat 7, pass a hearing 3

• I just bought the version upgrade Adobe Acrobat Pro DC, mistaken, that I do not have an Adobe program with a serial number.

  I just bought the upgraded version of Adobe Acrobat Pro DC, error, that I do not have a program Adobe with a serial number. I'm trying to contact the company to cancel my payment and ask them to use the access to download the full version in Australia.  Y at - it (other than the noreply) email address.

  Please see I sent a private message.

• I bought the package of creative cloud a few years ago - I don't really need adobe muse so how can I just this product added on?

  I bought the package of creative cloud a few years ago - I don't really need adobe muse so, how I can add on this product? I don't want to put an end to my old subscription, it is subscriptions one-time-payment than adobe used to have.

  There is no distinction between a subscription payment of time and it has never been.  Either you bought a perpetual license, you subscribe and make payments on a monthly or annual basis.  You should be able to check your Adobe account online to see what you have bought.  Because it looks like you bought a perpetual license, there is no option to add more products.

  If you have purchased a complete package creative cloud then you already have Muse available.  Here is a link to all of the programs included in the full package...

  Explorer Adobe desktop applications | Adobe Creative Cloud

• Lost the original for adobe acrobat 8.0 CD and want to download via the website

  Dear Sir

  I bought 3 sets of adobe acrobat 8 IE Win License and 1 number of the CD Set, but already lost a few years ago, finally get the license key of adobe support, but would like to download the software from the secure Web site. Please recommend. Thank you.

  Your particular version may not be available for download.

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  Acrobat 9: 8 - http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html

• Lightroom does not recognize the external hard drive used with your old computer.  gives it a new drive letter.  How can I do understand that it is the same as that?

  Bought a new computer.  Lightroom cannot find the photos that have been saved on external hard drive because lightroom gave a different drive letter.  How (H) instead of (E).  How can I merge them without doing a full import?

  In Windows, you can change the drive letter e (Besides, isn't Lightroom, in doing so, is Windows)

  Change, add, or remove a drive letter - Windows help

• I have cs5. just bought the canon 7 d 2. I use gross and not can not open raw photo in cs5. How can I do this?

  I have photoshop cs5. I recently purchased canon 7 d 2, I shot in raw. I was not able to open my raw photos in cs5. Why?

  You are using an outdated version of Photoshop.

  Therefore, this version of Photoshop uses an outdated version of ACR.

  Camera makers create new Raw image formats for their new cameras since that has been released.

  Adobe does not waste resources implementation for the first new formats in obsolete versions of ACR.

  You can use the free DNG Converter to convert Raw files to DNG.

• Accidentally, I bought the version Windows of Creative Suite 6. Then I tried to download the Mac version, but now my serial number does not work. What can I do to fix this?

  Help please?

  Please check: a product for another language or version of trading platform

• My series of SC6 standard does not work on Mac OS - I just bought the right to use it on a SINGLE device and/or Windows only?

  Additional information:

  It is already installed on a PC.

  On the DVD, I got there is no istall.app, setup.exe only, so I downloaded the *.dmg as Mac OS from the Adobe site (and watched three times to get be sure to download the right budle) but when I type in the series he says "the series is invalid.

  So I wonder if I have to pay 'extra' to install the set on another device? Maybe it is possible to buy it ONLY for Windows or Mac OS?

  Contact adobe support, https://helpx.adobe.com/contact.html

• I have not used Outlook Express for about 2/3 years. I forgot my password, username, email also. How can I start from scratch please? Val

  A question is already answered! I just created a new e-mail address and password.  How to get an Outlook Express email icon on my computer.  I already have one, but it won't let me ' cos I didn't know my password etc. Thanks a lot, I'm a little new to this! Val

  A question is already answered! I just created a new e-mail address and password.  How to get an Outlook Express email icon on my computer.  I already have one, but it won't let me ' cos I didn't know my password etc. Thanks a lot, I'm a little new to this! Val

  If you have created a new e-mail address and password, why don't you know the password?

  What is a POP3 account? The password will be the same as the one you use on your Webmail site.

  Right click on the desktop | New | Shortcut. Go to the * c:\program files\outlook express\msimn.exe *. Click next | Click Finish.  It will be a new shortcut on the desktop.