I just paid and installed Creative Cloud and all installed applications show trials
I subscribed and paid for creative cloud but after installation and get this matter of the trial, I just uninstalled and used CCCleaner and still have the same problem...
That's what I'm running on
and that's what my applications once installed...
I tried a load on the question and I uninstalled everything and then run the CC cleaning tool and tried to install everything new and it let me get stuck with 30 days of trial and whenever I click on the section now buy I need return to a screen where I can sign up for adobe CC which I've already done and paid for. Im stuck to be quite honest, and any help would be appreciated.
Hello
Check if you have entries from Adobe on your hosts file (you must clean those entries).
MAC: (Sorry, it's a google translation)
-Open the Finder > go menu > go to record > type in "/ etc" (without the quotes)
-Right-click on the HOSTS file and select 'Open with' and TextEdit.
-TextEdit open. Press any key on the keyboard. TextEdit provides double-parked. Click on duplicate.
-File > save
-Change the name of the file to: guests (without the word "copy" and without the ".txt" extension), select desktop, and then click Save.
-Delete all lines containing the word "Adobe".
-Save the changes and close TextEdit.
-On the desktop, make sure that the file is named "hosts".
-Online if the name is different: right-click on the HOSTS file on the desktop and select 'Get Info' and then in front of 'Extension', remove the extension 'txt '.
-Copy the file (right click > copy)
-Open the Finder > go > go to folder > / etc
-Change the display in "lines".
-Paste and replace the HOSTS file
-Try to activate the product
WINDOWS:
Ditto for mac (you must replace original file with that cleaned up), the location of the hosts is:
C:\Windows\System32\drivers\etc\
Kind regards
Tags: Adobe
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Hi Amy
Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC
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Suggested earlier, and I sent the contents of the current hosts at this time file here:
##
# Database host
#
localhost # is used to configure the loopback interface
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##
127.0.0.1 obdev.at
255.255.255.255 broadcasthost
: 1 localhost
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I had no idea what to change, and no suggestion was really given what to change.
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##
# Database host
#
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##
127.0.0.1 localhost
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.. .and now it works.
Yes, thanks for pointing me to it, I was able to fix mine.
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Even some that I started to use as trial yesterday are now expired.
I really need my apps working again as soon as POSSIBLE.
I write here because online and phone support are simply not working.
Kind regards
JC
Hello
In this case, please check the hosts file, if it has all Adobe entries or not. Please see the problem with CC Photoshop licenses to rename the hosts file if necessary.
In addition, please freel free to contact customer service
Kind regards
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My hard drive has been crashing on my work computer and had to be replaced. I had to reinstall all my applications and Adobe Creative Cloud. When I try to go into all of my apps, they will not open. I get the message that there was a problem and then it closes the application. I went through all the troubleshooting steps suggested Adobe and Microsoft steps. I need help to solve this problem.
Thank you!
Uninstall anything cc already installed.
clean a http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
the application allows to install your programs of cc.
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Please visit:CC help | Applications creative Cloud back to update evaluation Mode to 2015 CC
https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
I hope this helps.
Concerning
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Aileen,
Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
Kind regards
Guinot
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I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe? I don't know what the creative cloud is all about
Look at desktop applications Adobe Creative Cloud | Adobe Creative Cloud to see what is in the cloud and click on the names to find out what each
Acrobat is what you use to create and edit a PDF file
If that's all you want to do, you cancel your current subscription and then buy the correct subscription
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I tried to buy the creative cloud with all the included applications and I wrote my bank details and its been "approving or looking" for my card for an hour.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Hello, I've faced the same problem when you come creative cloud in the loaded application tab and nothing appears.
Hi Vlad,
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Thank you
Yann Arora
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Shared resources and temporary files will be stored on your primary drive. If a lack of disk space prevents installation then make sure you have enough space on the main drive for temporary files and installation files extracted to be placed.
Guinot
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I have one membership year for cloud creative after that I got with my update, but recently the other day, it changed all my applications of trial versions. How to return to my membership and demo of the apps?
Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If this fails to solve the problem, Cloud Creative applications back in test mode after an update until 2015 for CC
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Hello
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Thank you to
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I paid to Plan creative cloud (UN Año) fotográfico (n. º of pedido 11854470059). It s already charged on my credit card, but the products are not available on my account. What can I do to use the software?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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