I just purchased Lightroom from Amazon, downloaded and installed, and it will not start. I'm so angry.

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• Just purchased lightroom 6 boxed version, try installing and the display shows 'no internet connection' when in fact my connection is good

  Hello

  Need help desperate please

  Just purchased lightroom 6 boxed version, try installing and the display shows 'no internet connection' when in fact my connection is good

  Hi TomasB,

  Please reset the file browser & Internet hosts.

  Reset Internet Browser refer: change or reset the settings of Internet Explorer - Windows help

  • Close all windows of Internet Explorer that are currently open.
  • Open the office and then tap or click the Internet Explorer icon on the taskbar. Change your settings will affect Internet Explorer and Internet Explorer for the office.
  • Press or click the Tools button and then tap or click on Internet options.
  • Press or click on the Advanced tab, and then tap or click Reset.
  • In the reset Internet Explorer settings dialog, tap or click Reset.
  • When Internet Explorer has finished the application default settings, press or click on close and then press or click OK. You will need to restart your PC for these changes to take effect.

  Reset the hosts file

  Reference: https://support.microsoft.com/en-us/kb/972034

  Mac: How do I edit the file Hosts on Mac OS X - TekRevue

  Reference: Solutions to connection errors, activation and connection with Creative Suite and creative Cloud applications.

  Let us know if it helps.

  Kind regards

  ~ Mohit

• using Windows vista and supported will not start

  Windows vista help and support will not start. Is it possible to download and re - install this feature.

  In addition to the guidance of Kim, I also recommend looking at responses MVP mind x here.

• Updated the macbook pro of el capitan and now will not start. Instead, I get the error message "your computer restarted due to a problem". Someone at - it suggestions on how to solve this problem?

  Updated macbook pro today for the latest version of el capitan and now will not start. Instead, I get the error message "your computer restarted due to a problem". Someone at - it suggestions on how to solve this problem?

  It would be helpful to post what the screen says.

  -Try to reset memory NVRAM/PRAM and SMC

  MacIntel: Reset of the controller (SMC) system management

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  https://support.Apple.com/en-us/HT204063

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  OS X: on OS X Recovery - Apple Support

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• Update Windows xp caused my computer blue screen and now will not start.

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  It's really annoying because I have important files on this computer work and can't afford to get in shape!   I put my confidence in using windows and keep it updated.   During the installation of your updates, it made my system fails and does not restart.   I'll be very upset if this update of windows xp causes me to have to reformat and lose important files!

  Any advice on a solution?   I need to get this computer work as soon as POSSIBLE.

  Ben River

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  If nothing else works, try reinstalling your operating system. It worked for me.

• Microsoft windows fax and scanning will not start on my computer laptop windows 7

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• "Error message: Verifing DMI pool Data data ', 'Boot from CD' and Vista will not start.

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  Hi JohnHorky,

  Step 1:

  First check and make sure that all physical connections on the computer are correct.

  Step 2:

  Alternatively, you can try to run a Checkdisk and check.

  a. Insert the installation disc.

  b. restart your computer.

  c. click on the Start button, click the arrow next to the button lock and then click on restart. If you are prompted, press any key to start Windows from the installation disc.

  d. choose your language settings, and then click Next.

  e. in the System Recovery Options menu, click command prompt

  f. at a command prompt, type the following command and press ENTER

  Chkdsk /f /r X: (drive letter)

  Note: When you run the checkdisk, there are risks of data loss you can take a backup before starting the checkdisk.

  g. press y when you are prompted to check the drive the next time the system restarts.

  h. close all applications and restart the computer.

  Note: When you run the disk check, there are chances of losing data if you can take a backup before starting the checkdisk.

  Step 3:

  Check if the automatic hard drive in the BIOS (Basic Input/output System) is enabled and save settings and check if it works. If it doesn't, contact the manufacturer of the system for more support options.

  I also suggest that you install the latest update of the basic system of input/output (BIOS) on the computer by contacting the manufacturer of the computer and check if it helps.

  Important: Change to the BIOS/complementary metal oxide semiconductor (CMOS) settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  Hope this information is useful.

• Windows Help and Support will not start.

  My brother is running windows Vista, and the application help and Support Windows will not start.  The exact wording is:

  "Help and Support could not start.  For more information, contact your system administrator or visit http://windowshelp.microsoft.com"

  Clicked on the link but no help at all.  A system restore would work, and if yes, what are the other effects there - he will have to reinstall all windows updates, service packs, etc.. ?

  I could restore just the request of assistance?  If so, what files can I restore and where are they located?

  I stick with XP.  Vista makes no sense to me and I can't find anything!

  Hello lynndisplayname,

  Thanks for posting on the Microsoft answers Forum.

  Click on the article number KB and review of the article.

  KB Article ID: 917607 -I can not open Help files that require the Windows Help program (WinHlp32.exe)
  There is a download in the article for 'Download WinHlp32.exe for Windows Vista'. Download the WinHlp32.exe file and see if it
  help to solve your problem.
  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Windows Update will not be updated, and then will not start

  I just got an update for Windows Update on my computer last night.  He kept saying 'installation' for HOURS.  Finally, I turned the computer off and tried to restart.  He said "insufficient sytems API resources."  Ok is pressed, and stops when you restart it, it does the same thing.  I can not in safe mode.  Please notify.

  Hi Candy_992,

  ·         Updating what windows you are referring to?

  Follow the suggestions below for a possible solution:

  Method 1: Try to boot the computer using the last known good configuration, you can check the link for the steps below.

   

  How to start your computer by using last good known Windows XP Configuration

  http://support.Microsoft.com/kb/307852

  Method 2: You can also read the article and check mentioned below.

   

  How to fix a computer that does not start

  http://Windows.Microsoft.com/en-us/Windows-XP/help/Setup/how-to-fix-computer-that-will-not-start

  Let us know if that helps.

• TokenAuthService and MQMonitoringSerive will not start.

  TokenAuthService and MQMonitoringSerive do not start and the message is: the service started years ago and then stopped. Some services stop automatically if they are not in use by other services or programs. Help, please

  Hi Ilakkiya,

  Thanks for posting your query in Microsoft Community.

  (a) is your system connected to a domain network?

  (b) do you have made significant changes to the computer before this problem?

  First, I suggest you to check if you are able to start the service manually. Refer to the following steps:

  a. press the Windows key + R.

  b. type services.msc , and then click OK.

  c. find the stated services and check if they are started.

  d. right-click and select Properties.

  e. change the startup type to Automatic , and then click Start.

  f. click OK.

  If the problem continues, check for the dependency services in the Dependencies tab and check if they are correctly.

  Hope this information is useful. Get back to us with the State of the question, we will be happy to help you.

• Just go lightroom 6 Amazon in a box. He can not find the serial number?  Does not appear in the box or on the back of the insert.

  Looking for the serial number for Lightroom 6?  Purchased from Amazon in a box.  Not an upgrade.  But I don't have Lightroom 4 & 5 installed.

  Please refer to find the serial number of your product Adobe quickly

  Hope this will help you.

  Kind regards

  Hervé Khare

• Lately when I try to download a game, that it will not start using is selected but when save and run selected will be installed

  Lately when I try to download a game from a trusted site, it will not hold when EXECUTE is enabled but when SAVE & RUN is selected

  It will download. What I want to do something for my computer (I just downloaded explore 10 - who would have something to do with it)

  I am on Windows 7

  Hello

  Thank you for the information. Follow these methods.

  Method 1: Try to access the site in compatibility mode and check.

  (a) open Internet Explorer in view of the office.

  (b) click on Tools, internet options , then compatibility view.

  Method 2: Disable GPU rendering.

  (a) open Internet Explorer in view of the office.

  (b) click on Tools, internet options , then Advanced tab.

  (c) under Accelerated graphics , uncheck the option made software use instead of GPU rendering.

  (d) click on apply and ok.

  Method 3: Clear the data cache in Internet Explorer.

  (a) open Internet Explorer in view of the office.

  (b) click on Tools, internet options General tab.

  (c) under the browsing history area, click on delete.

  (d) delete cookies, history, and temporary internet files.

  (e) click on apply and ok.

  Method 4: Disable Add-ons.

  (a) open Internet Explorer in view of the office.

  (b) click on Tools, internet options and programs .

  (c) click Manage Add-ons and disable them. Click ok.

  Reference: Manage Add-ons in Internet Explorer

  Method 5: Reset the Internet Explorer settings. Follow these steps:

  (a) open Internet Explorer.

  (b) click on Tools, Internet Options.

  (c) click the Advanced tab.

  (d) click reset , and then click on apply and ok.

  Note: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

  I hope this helps. Let us know if you need more assistance.

  Thank you.

• Upgrade RAM P105 satellite from 2 GB to 4 GB and it will not start

  I am trying to upgrade my P105 poles factory PC4300 original 2 from 1 GB to two sticks of 2 GB PNY PC5300.
  The new DDR2 667 Mhz ram according to the web site of Toshiba, however, with the two sticks of the new ram in place (4 GB), my computer does not start.

  With the new ram in place (2 GB) stick, my computer starts very well.
  With two sticks of the original ram (2X1GB) implemented my computer starts very well.
  What gives? Anyone know?

  I read that this laptop supports 4 GB of ram, although only about 3 GB will be mapped for use and this is acceptable to me.
  With 4 GB of ram installed, the BIOS recognizes 640 ram Base and 3 GB of memory.
  Is it possible to get this computer with 2x2gb DDR2 PC5300 ram?

  I am currently running Windows XP Media Center Edition SP3.
  It'd be better if I installed one of the versions the PC 5300 2 GB sticks and one of the original PC 4300 sticks 1 GB?

  Tanks for all help.

  Hello

  In my opinion, the laptop does not start because of the compatibility issue.

  The laptop was equipped with modules PC4300.
  So why you n t using 2 x 2 GB PC4300 modules?
  PC4300 DDR2 533 Mhz modules should run ok.

  If you want to use a PC-5300 and a PC 4300 module, then both modules would go at the same speed as the slower module in your case 533 Mhz.

  This is why they do not since I use a PC5300 and a single PC4300.

  In addition, the module speed depends on the bus (FSB) front.
  If the front side bus support 533 Mhz max then your module would go max to 533 Mhz even if the modules would support higher speed.

• Vista Home Prem64 runs just older games (compatible XP) fine and suddenly will not work the games and id is 'a problem' without code or soln.

  I have a newish Vista Home Premium 64 NB and HAD no problem playing games, I played on my DT Pro XP until a few weeks ago. Now, when I go to open games, windows tells me that "there is a problem and needs to close the game" and "If a solution can be" it will inform me! Using compatibility, updated drivers, uninstalling and reinstalling have not worked. I do not understand why they worked very well and now they do not? Anyone have any ideas? It looks like my Direct X? changed to 32 bits, for some reason any-is it a problem? The Direct X is 64-bit? I also notice that it is very skittish about some other applications that I try to DL as well now - IE Puran Defrag. Thank you

  Hello
   
  Welcome to the Microsoft Windows Vista newsgroups!

  Try the following steps:
   
  Step 1:
   
  Select the game in the State of clean boot and check.

  Try to perform a clean boot. Follow the steps below:
  1. sign the computer by using an account with administrator rights.
  2. click on start, type msconfig.exe in the box start search and then press ENTER to start the System Configuration Utility.If you are prompted for an administrator password or for confirmation, type your password or click on continue.
  3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)
  4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all.
  5. click OK and then click on restart.
  6. try to play games and check.

  See the link below for more details:
   
  http://support.Microsoft.com/kb/929135

  Step 2:
   
  Try to restore your computer to a time where it was working fine.

  It uses system restore to return your system files and settings to an earlier point in time, without affecting personal files, the restore points.
   
  For more information such as how to perform a system restore, you can follow the link below:

  http://windowshelp.Microsoft.com/Windows/en-us/help/517d3b8e-3379-46C1-B479-05b30d6fb3f01033.mspx#EI

  Step 3:

  Try to reduce the hardware acceleration on your computer and check.

  To reduce the hardware acceleration on your computer, perform the following steps:

  Click Start in the lower left corner of Windows Vista.

  Click Control Panel, click appearance and personalization, click personalization, click display settings and then click Advanced settings.

  Click the Troubleshooting tab, and then click on change settings.

  Note: The settings will be disabled if the graphics card driver does not support disabling hardware acceleration.

  Move the hardware acceleration slider to reduce it. It is the basis of acceleration.

  Kind regards

  Savan - Microsoft technical support.

• just purchased lightroom from B & H - 6 do not have dehaze filter - can be downloaded?-another version suggested forums 2015.0 as apposed to 2015.1 AD

  Just found on the internet - not listed is not on the downloaded version - it's on the CC version - suggestion for a work around with prolost.com AD

  The stand-alone version 6 Lightroom doesn't have the dehaze filter or any other new tools and features that have been added in the CC since Lightroom 6.0 version original version.