not opening not creative cloud app
app creative cloud opening Sun icon in the menu bar above. does not
See: App will not open. Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Tags: Adobe
Similar Questions
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I can't open several creative cloud app, error opens: ther'snt MSVCR110.dll in window 10 sistem
Hi David,
Please, try the following steps:
Resolve the error "missing file msvcp110.dll.
Kind regards
Chirag
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I just signed up for InDesign and I can't open the creative cloud app gives me an error message to launch an app then does nothing. mention the firewall and all that. Someone at - it help him?
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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I can't open the creative cloud apps?
I can't open the creative cloud apps?
Hello
I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
Download error in the applications tab of Creative Cloud Desktop Application
You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
Sheena
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Cannot open the Creative Cloud App (Mac)
Morning, I read tons of message about this problem and still does is not for me. I see this screen:
-J' uninstalled the application through the CC cleaning tool.
-J' deleted content OOBE, including the opm.db file
-J' I disconnect in the web (can not do in-App), I used a different Adobe ID and nothing works.
Please, can you help me? I need to use XD and have no way to do it.
Best,
DGM. -.
Hi Danielg56466162,
As you said you have tried all basic troubleshooting steps and also mentioned several threads on the forums, I would always recommend refer you to the links below and check if this is useful:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, then please follow here shared steps and reset your hosts file: Mac-CS3 Licensing error, can not activate
Just in case if she still does not then follow the shared here and manually clean Adobe Creative Cloud desktop app from your machine: illustrator reinstall a trial version free 1 day old!.
Let us know if that helps.
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When you try to set up and run creative cloud, (so that I can download newly purchased up-to-date version of InDesign), it will not work to open and download apps. I restarted the computer and that did not work. Suggestions?
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
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Creative cloud app page doesn't load/LR does not open
Hello!
My copy of lightroom does not open and whenever I try to go creative cloud app Update/Uninstall tab it gets stuck on a loading screen, someone has any suggestions please? I have tried to uninstall and reinstall and signature and insert it again.
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
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My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update. So I'm not able to access anything whatsoever. How to stop the update process, or reload? I have to reinstall everything?
Hello
You have to just reinstall CC app. Please follow the steps mentioned below to solve this problem, depending on your operating system.
(Mac)
(1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
Cloud creative library and remove 5 open application).
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
(Windows)
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
Go to c:/programdata/Adobe and oobe and rename it oobe.old
Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager
Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator
Go to Control Panel/Add or remove programs and uninstall cloud creative app
Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud
Run it and it should work.
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My creative cloud app will not open. Updated last week
My creative cloud app will not open. It updated last week. It says program close app does not. I went to different menus to help and try to delete these files specified such as AAMUpdater, OOBE and OOBE1 and then start the creative menu cloud app. Have always the same message that "program does not - close the program." I don't know what to do now. Fortunately, Photoshop still works and I don't want to update now while there are updates available. I don't know what to do.
Finally, I put on my backup from 11/02/16 who had an older version of the CCA on it. After the backup, he updated and now it opens. Why none of the fixes worked? I lost last night and today all on it. It would not have been so boring if at least one of the fixes had worked.
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Creative Cloud App for desktop does not open
I've migrated all my files over my old laptop. The cloud files transferred so creative. When I went to open creative cloud for the office, it has not been started. I have redownloaded, uninstalled, reinstalled, restarted, etc several times and nothing doesn't seem to start the program. Uninstalls include all creative cloud apps. When I click the icon in the Finder, nothing happens. Don't know what I can do. Running Mac 10.11.
Meganj81490274, then it is likely that you can use the option I discussed earlier and this time only proceed with the migration of your documents and settings.
As an alternative, I would recommend contacting our team of assistance directly to Contact the customer for direct assistance with the removal of the files migrated from the previous installation.
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The site where I'm supposed to download the creative cloud app seems not to open. It keeps buffering now. What to do?
I have a Macbook pro of the retina.
Hello
Have you tried it on another browser?
Maybe try to erase the cookies/cache of the browser and then access the link.
Reference: Creative desktop cloud
Kind regards
Sheena
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Newly installed creative cloud app not opening
Newly installed app creative cloud opens not on Macbook Pro. The app logo appears briefly in the upper right corner next to the battery indicator, then disappears. Nothing else happens.
I'm new to the creative cloud and any help would be greatly appreciated.
Thank you!
See:
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
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'Creative Cloud.app' is not found.
Hello
I tried to install the creative desktop application cloud on my MacBook Pro, everything went very well through the installation process, but when I tried to open the client I got the following error: "Creative Cloud.app is not found.". I sure can't uninstall either because it is said that he "couldn't uninstall creative cloud desktop" because I still have some creative Cloud Applications installed on my computer, which is correct, but means I have to manually also lose all of the creative Cloud customer desktop folder to the trash, and IE problems itself. I don't want to mess with the system either files... don't want to ruin the CC apps too...
Support and assistance will be greatly appreciated.
Wolverine
Hi Nitays49429332,
Please use the link below to uninstall the Adobe Creative Cloud desktop application
After that, click here Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
Let us know if that helps.
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Creative cloud app not launching on Mac 10.11.3
My creative cloud application stopped, I tried to fix it with no results.
Any suggestions?
Hi Richards52589659,
Please see the links below:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, please follow the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
- Turn off the firewall of the security program installed on the computer Internet.
- After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
- Go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)
1 force quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- After that, everything that said adobe on it do a force quit for her
2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)
3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager )
4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)
5 right-click on the icon in the Finder, then select 'Go-To' of the folder.
6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")
~/Library (It will open the folder of the user's library.)
7. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so
8. new > right click on the Finder icon and select 'Go-' the folder option > you will get a text box, type in the following command and then press the 'return '.
/ library (It will open the library system folder.)
9. browse to the Application Support > Adobe > OOBE trash, Manager of Adobe applications and Adobe common Office .
10. after that, rename the SL-STORE like SL-STORE_OLD
Adobe 11 - run cleaning tool > if present select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. " Use of the Adobe Creative Cloud cleaning tool to solve installation problems
12 - Click on the link to download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
Let us know if that helps.
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Creative cloud app does not start on my imac.
Hi community
Creative cloud app does not start on my imac. Once she appeard on the bar menu, but as soon as I started to open a session he disappeard. Anyone know this? I use one I use OSX on an iMac 5K 10.11.3 ultimo 2014.
Reto
Just for confirmation, enable the account of Root user and you connect to same and try to launch Adobe Creative Cloud application and check. We can turn off later.
Let us know if you are able to launch the app or not.
Root user account activation step:
OS X Mavericks: enable and disable the root user
(Applies to Yosemite / El Capitan way)
How to connect as root
- If you are connected, choose quit from the Apple menu.
- If you connect from a list of names of users with pictures, click on the other.
- In the name field, type: root
- In the password field, type the password that you set when you configure the root user account.
Once you connect to the Root account try to launch creative cloud application and check.
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