I'm stuck on my hotmail account.

has passed through the account recovery process, but they still do not believe that I am.  I've had this account for 10 years or more.  They still don't believe that I'm so don't know what else to do here.  I am not sure what is in my profile, since it's been so long that I've entered the information.

View all Windows Live and Hotmail questions in the appropriate forum found here:
http://windowslivehelp.com/

Tags: Windows

Similar Questions

  • I am stuck on my hotmail... account it was compromised on the outside. It is also my business account, so I need to access. Help, please. I need my address book... suggestions?

    I'm stuck on my hotmail account... Help, please.  This is my business & I desperately need to access my emails & AddressBook

    Can you please send my new account?    Don't you send

    Hello

    Answers is a peer group supported and unfortunately has no real influence on Hotmail.

    HotMail has its own Forums, so you can ask your questions there.

    Windows Live Solution Center - HotMail - HotMail Forums Solutions
    http://windowslivehelp.com/

    Hotmail - Forums
    http://windowslivehelp.com/forums.aspx?ProductID=1

    Hotmail - Solutions
    http://windowslivehelp.com/solutions.aspx?ProductID=1

    How to contact Windows Live Hotmail Support
    http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htm

    Windows Live Hotmail Top issues and Support information
    http://support.Microsoft.com/kb/316659/en-us

    Error message "your account has been locked" when trying to connect
    http://windowslivehelp.com/thread.aspx?ThreadId=77be7d82-a0e9-49c7-b46d-040ec654a9e2

    Compromised account - access unauthorized account - how to recover your account
    http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41

    Hotmail hacked? Take these steps
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • I'm stuck on my computer, eight windows hotmail account.

    I can't open my computer, it locked me out. How can I onlock it?

    Hi Hank,

     

    Thanks for posting your query in Microsoft Community.

    I understand that you can not unlock your computer by using the hotmail account in Windows 8.

    I imagine the inconvenience that you are experiencing. I will definitely help you with this.

    1. what happens when you sign in to your account?

    2. you get any error message?

    Please follow the steps in the link.

    Return to your Microsoft account if it has been compromised

    http://Windows.Microsoft.com/en-in/Windows-8/get-back-blocked-hacked-account

  • Mail does not accept account hotmail password and now I can't reinstall the Hotmail account

    I "upgraded" to El Capitan recently and for the last week, had problems with Mail does not recognise my password of the Hotmail account. I thought it would be a good idea to delete the account and try to reinstall the account, but of course he still doesn't accept the password, so now that I'm completely stuck, and other proposals of support do not work when the account is not to start there. Any suggestions greatly appreciated. I have several accounts email for different purposes and it is more convenient to access throughout the Mail

    I solved this problem by logging into hotmail using a web browser, then click on: EMAIL, ACCOUNTS, then POP and IMAP and POP options changed, Yes.  Try experimenting with this option online.

    Good luck

  • Cannot open hotmail account

    My son has used her Hotmail account to his FB. He has forgotten his password to connect on his FB and needs to be reset. Unfortunately, it is unable to connect to its Hotmail to get the code/link to reset his FB password as it says ' this e-mail address is no longer recognized "on Microsoft. It is now stuck not being not able to get on his FB account because he forgot the answers to any other questions of security on his FB. How can he recover his Hotmail that is related to his FB account?

    When was the last time you logged into your account?  Accounts are marked as inactive and the data deleted if you sign in at least once per year, and unless you do the backup that Microsoft recommended when you register for the e-mail address, the data went because, like you, the online servers are not backed up
  • My Windows Live Hotmail account has been blocked

    My hotmail account has been blocked for 3-4 days. I have tried everything to get this unlocked, but without success. I even created a new account to see if I could get the code to this address. Once again, without success. Whenever I have completed the questionnaire asking Details of name, date of birth, secret question, object of the last email, addresses of recipients etc, but whenever I click on submit, the same screen appears asking once again the same details.

    Is there a phone number for support technique microsoft who I can talk to and then they can possibly guide me through to unlock my account.

    Please send me an answer to my e-mail through this forum.

    Thank you so much for all help.

    Hotmail is under the jurisdiction of the Windows Live Solution Center. You can ask questions there. Answers MS can not help you.

    Here are some links for you:

    Your account has been blocked temporarily. It tells you why you get stuck (in general), and what you have to do.

    http://windowslivehelp.com/solution.aspx?SolutionID=f172cbee-3c73-4506-8a1d-4e6e82adb846

    Hotmail forums - section Hotmail discussions where you can ask questions.

    http://windowslivehelp.com/forums.aspx?ProductID=1

    Stay at the Hotmail site to solve your problem. Don't waste your time here.

  • I think that my hotmail account has been hacked, I can not connect

    urgent please respond

    right im gettina p * d off I'm stuck on my email how f * k I'm destined to recover my account, I think that it's been hacked as well as another site that has my card details on it has been 2 days now, microsoft do nothing im trying to recover my password, but options is login and change your pass wtfff is that I clearly can not connect I am unsure about my safety either i issues need to acsess the email because it have many conformations of payment from another site with banking details, it has been 2 days where my details were threatened, I called microsoft f * g uselsss I'm sorry for all terms , but this is a serious matter, I can not even find a contact msn email... Please can someone tell me how I can return to my hotmail account, I tried the recovery, but its been 2 days and they have not yet sent my account

    Hello

    Luckily for you the filters block most of the swear words that are displayed here. And it's NOT Microsoft you are insulting. We are mostly volunteers who give here for free in our time.

    And if your bank details are under threat, communicate with the Bank and ask them to freeze the account until fix you things and change passwords.

    And you are posting in the wrong Forums. We can not help you here.

    Transfer to the portal from Hotmail to Windows Live Help.

    "Welcome to Windows Live Solution Center"

    http://windowslivehelp.com/

    Hotmail Portal;

    http://windowslivehelp.com/product.aspx?ProductID=1

    See you soon.

    .

  • access hotmail account suddenly stopped

    I'm running Windows 7 Ultimate with the latest version of Firefox 37. I updated my homepage www.hotmail.com in the Firefox Options, and it has worked well for many years. Suddenly this week just cannot access Hotmail at all. The page hangs right in the address bar, there is no error message, but nothing happens. I can get in any other site, but can find no way to access my Hotmail account. Can someone advise please, any advice appreciated.
    I spoke to Microsoft but they say just that they do not support Firefox and suggested that I use the latest version of Internet Explorer. I used Firefox years and would like to stay with her.

    medcomputers said

    I'm running Windows 7 Ultimate with the latest version of Firefox 37. I updated my homepage www.hotmail.com in the Firefox Options, and it has worked well for many years. Suddenly this week just cannot access Hotmail at all. The page hangs right in the address bar, there is no error message, but nothing happens. I can get in any other site, but can find no way to access my Hotmail account. Can someone advise please, any advice appreciated.
    I spoke to Microsoft but they say just that they do not support Firefox and suggested that I use the latest version of Internet Explorer. I used Firefox years and would like to stay with her.

    Hi cor - el
    Thank you very much for your support. Everything is OK now. I followed your instructions carefully. After clearing the Cache & Cookies I started Firefox in Mode safe and managed it to access my Hotmail account. To solve the problem permanently, I clicked refresh Firefox in Mode safe and all is now well.

  • I have 2 Hotmail accounts on my computer. Cannot access 1 of them.

    I have 2 Hotmail accounts on my computer. I can't just to be able to open 1 of them. When I try to enter the other account hotmail message that appears indicates server not found. However, I have an Ipod and I can open two accounts and check my emails on it. I want to be able to open both my accounts hotmail on my computer as I used to be able to do. I've been on several forums, but can't seem to get an answer from what I need to do to get there. Can someone help me with this?

    Multifox {web link}
    Multifox is an extension that allows Firefox to connect to Web sites
    using different user names. At the same time!

  • Mail cannot connect to Hotmail account.  Why?

    Before I was on vacation last week, my hotmail account has been working find on my icon of mail on my macbook pro and iPad.  Since the return from vacation, I can not connect to my hotmail on these products account two apple.  My iPhone 6 works find.

    Can someone help me as its driving me crazy.  The password that I use is correct.  I have connected to my hotmail account by going online and everything is fine.

    AAARRRGGHHHH!

    Open Keychain Access utility, use S.o.s. under Menu Keychain Keychain, and then either check the password on this point, change, or delete it and start over.

    You can have multiple entries.

    Open Keychain Access utility, enter the part after the sign @ in the search bar and press enter

    The rejection of password can confuse people because there's a catch its meaning...

    This password, username, authentication method is not recognized on this Port for this server, more than one entry in Keychain Access for each input, input/output or end of server problem.

    If you use a browser to connect via WebMail works, but not name or password, but that of others.

    Receiver e-mail ports are:

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP - SSL is port 995

    The outbound ports are...

    SMTP and SMTP-SSL is on ports 25 and 587, 465. Port 587 should be SSL and port 465 is applied sheathed TLS and is generally used by Outlook users.

  • Hi, I accidentally downloads all my email from a Hotmail account without leaving a copy on the server. How can I download them back again?

    I have configured my Hotmail account with POP server to see my email in Thunderbird. When you set up the account, I have accidentally unchecked leave messages on the server on the server configuration option. The following days, I saw more than 2000 email disappearing from my Web server! How can I download their return?
    Thank you very much
    Martin

    It is usual, but not absolutely necessary, for the emails to download from the server to the TB Inbox e-mail account and then delete them from the server.

    I personally, clear all but the last 30 days on the server, whereas between my monthly backup and emails on the server, I was able to recover most, if not all the mail loss.

    You could get the emails on the server, but you will notice that all dates seem to change the date when you put them back on the server.
    See the info here:

  • Hotmail account problems

    Hello

    Apple Mail: I have 2 hotmail accounts. 1 works fine.

    The other not so much: I get a message to enter your password for this hotmaill account in Internet accounts. And whenever I try to type the password, it gives an error - Impossible to verify the account name or the password...

    I am able to connect to hotmail Web page with the same credentials - and it works very well.

    -as I said the other account to Hotmail works fine too.

    -J' also tried retyping the same account name and password in Apple Mail - and it stores data but I can't go online, either - It keeps failing.

    Question: any ideas how to solve this problem? The problem seems to be when I did the last update of El Capitan 10. 11 5.

    Hello, revDAVE!

    I can understand wanting to all email accounts work fine on my Mac well. As the application continues to apply to enter the password for Hotmail accounts, you might want to try this: If Mail on your Mac continues to request your password in particular, check the options on the bottom.

    Your email provider may reject your password for several reasons, including:

    • You do not use your current e-mail password. If you updated the password on another device, make sure you use the same password on this device.
    • Your email provider needs you to update or reset your password for security reasons. For example, if you have enabled Google two-step verification, your Gmail in Mail account now requires the appropriate passes app.
    • Your disabled email provider or suspension of your account. Your provider of e-mail for help.

    Another option that might help is to remove the account and then add it again. To remove:

    Delete an account

    When you delete a mail e-mail account, messages from the account are deleted and are no longer available on your Mac. The copies of the messages remain on the mail server account and are still available (from webmail, for example).

    Important: If you are not sure if you want to keep the messages are still on the mail server, move or copy them to a mailbox stored on your Mac (the mailbox appears in the section on my Mac in the mail sidebar) before deleting the account in Mail.

    1. Choose Mail > Preferences, and click accounts.

    2. Select an account, then click on the button Delete .

    Once you have removed the account, add it back:

    • To add another account, choose Mail > add an account, select an account type, and then enter your account information. Make sure that the Mail check box is selected for the account.

    You can read this article for more information: Configure Mail with your email accounts

    Hope that this helps. See you soon!

  • stops working when you access hotmail account by using outlook

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    The application databases

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    How do you get the message:

    • Firefox crash dialog
    • (DO NO ANSWER) on the title bar of window
    • Windows dialog box

    You can try the site Firefox Safe Mode? It is a standard diagnostic tool to circumvent interference by extensions, disable hardware acceleration of graphics, disable JavaScript compilers and disable some custom settings. More info: questions to troubleshoot Firefox in Safe Mode.

    You can restart Firefox in Mode safe help

    Help > restart with disabled modules

    In the dialog box, click on 'Start mode safe' (not Reset)

    Any difference?

  • Cannot open the email to my hotmail accounts

    no real problems in hotmail loging
    but when I'm inbox mail does not open so I can read it,
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    Oh, I use ubuntu 12.04 LTS
    I have opinions on other installs ubuntu products so don't know if this is it problem or firefox.
    Debian "Whezzy" ice Weaseal works very well in my hotmail accounts

    Ty in advance for your help one imput on this
    emptying the firefox
    do you have a new installation of firefox to the synaptic package manager
    still did not problem
    Make a new user account
    It has not helped at all,
    but when I'm ready to delete the user account, I couldn't do it with normal means
    This has been the problem for me with firefox presence and lubuntu seven last when I installed beforehand on a "ibook G4" I double lubuntu kicked a debian for a long time
    as you know I have book of the ppc g4 use version
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    Once again thank you for all your time, I hope that this is not a big bug or problem
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  • Mac Mail continues to request password Hotmail account

    Recently my Mac Mail were continually asked my hotmail account password. When I enter it I get a message that it cannot verify the user and the password. The pop3 account was changed to popmail.outlook.com on the Mac. Worked until about 2 weeks ago.

    I was not able to put in place than others, IMAP or Exchange Outlook. If you try to use "Other E-mail", it may not always check the password. It still works on the iphone 4, so I know that the password is fine. I can access in the browser if the account is fine too.

    I deleted VPN and firewall but no luck. I deleted all the old password Keychain for 'hotmail' and 'live', just in case.

    I don't want to lose all of my old emails that they are located in several folders work with other emails from other servers... Can't risk to delete and re-add this account. I have years of important emails. I realize I could use time machine to retrieve messages, but it is painful and slow.

    Anyone got working under the latest Mac OS X (el Cap) Mac Mail from Hotmail? What are the settings you are using please?

    Hello Lexxiconn,

    Welcome to Apple Support communities.

    As I understand it, there is a problem with the Mail on your Mac application, constantly asking the password for your Hotmail e-mail account. The article below describes a similar problem and provides general troubleshooting tips that should help you to solve the problem.

    If the Mail on your Mac keeps asking for your password - Apple support

    Ciao.

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